AWS Machine Learning

SEPTEMBER 12, 2024

medium instance to demonstrate deploying the model as an API endpoint using an SDK through SageMaker JumpStart. sess = sagemaker.session.Session() # sagemaker session for interacting with different AWS APIs region = sess._region_name To demonstrate this solution, a sample notebook is available in the GitHub repo. Python 3.10

APIs 94

APIs Benchmark Enterprise Construction 94

AWS Machine Learning

JUNE 15, 2023

In this post, we present a solution that D2L.ai We demonstrate how to use the AWS Management Console and Amazon Translate public API to deliver automatic machine batch translation, and analyze the translations between two language pairs: English and Chinese, and English and Spanish.

APIs 79

APIs Benchmark Best practices Engineering 79

NICE inContact

SEPTEMBER 4, 2019

The company continues to develop innovative applications, from integrating with its proprietary reporting platform, Omegalytics, to harnessing the power of CXone APIs to broadcast SLA performance through Amazon Alexa and other devices. How Omega continues to utilize CXone APIs for innovative integrations and applications.

APIs 77

APIs Analytics Contact Center Technology 77

AWS Machine Learning

DECEMBER 29, 2022

You can quickly launch the familiar RStudio IDE and dial up and down the underlying compute resources without interrupting your work, making it easy to build machine learning (ML) and analytics solutions in R at scale. Users can also interact with data with ODBC, JDBC, or the Amazon Redshift Data API. Solution overview.

APIs 111

APIs Engineering Analytics Scripts 111

AWS Machine Learning

JANUARY 5, 2024

Wipro has used the input filter and join functionality of SageMaker batch transformation API. The response is returned to Lambda and sent back to the application through API Gateway. Evaluate payload – If there is incremental data or payload present for the current run, it invokes the monitoring branch.

Management 118

Management APIs Engineering Government 118

OrecX

JUNE 10, 2021

and to feed one's third party apps (speech analytics, voice biometrics and so on) to derive advanced customer intelligence. There is truly no time like the present to assess your current voice capture environment and determine whether OrecX is right for your business. Voice data is most useful when it can be analyzed immediately.

APIs 87

APIs Contact Center Enterprise Analytics 87

AWS Machine Learning

NOVEMBER 22, 2022

We also demonstrate how to understand the different sentiments associated with specific entities in the text (such as company, product, person, or brand) directly from the API. The Amazon Comprehend sentiment API identifies the overall sentiment for a text document. Use cases for real-time sentiment analysis. Solution overview.

APIs 71

APIs CRM Feedback B2C 71

AWS Machine Learning

DECEMBER 1, 2022

These platforms help farmers make sense of their data by integrating information from multiple sources for use in visualization and analytics applications. Developing, testing, and improving ML computer vision models that detect clouds and atmospheric issues in satellite imagery presents challenges for builders of agronomic data platforms.

APIs 78

APIs Analytics Engineering Technology 78

AWS Machine Learning

MAY 5, 2023

Using architecture diagrams as an example, the solution needs to search through reference links and technical documents for architecture diagrams and identify the services present. Therefore, users without ML expertise can enjoy the benefits of a custom labels model through an API call, because a significant amount of overhead is reduced.

Engineering 102

Engineering APIs Scripts Enterprise 102

AWS Machine Learning

MAY 25, 2023

We implement the RAG functionality inside an AWS Lambda function with Amazon API Gateway to handle routing all requests to the Lambda. We implement a chatbot application in Streamlit which invokes the function via the API Gateway and the function does a similarity search in the OpenSearch Service index for the embeddings of user question.

APIs 81

APIs Enterprise Accountability Chatbots 81

AWS Machine Learning

JUNE 21, 2024

The application’s frontend is accessible through Amazon API Gateway , using both edge and private gateways. The tool is able to correlate multiple datasets and present a response. She works with commercial customers and AWS partners to accelerate customers’ business outcomes by providing expertise in analytics and AWS services.

Engineering 104

Engineering Construction APIs Benchmark 104

JivoChat

JANUARY 31, 2023

You will learn how to work with text files, obtain real-time information from an API with a simple script, and create pie, bar, line, area, histogram, scatter, regression, and combo charts. The course will give practical exercises and present real-world ecommerce use cases. Workload: 20.5

Analytics 75

Analytics APIs Scripts Big data 75

AWS Machine Learning

NOVEMBER 30, 2023

When ML models deployed on instances receive API calls from a large number of clients, a random distribution of requests can work very well when there is not a lot of variability in your requests and responses. Finally, we present a comparative analysis of latency improvements with LOR over the default routing strategy of random routing.

Engineering 95

Engineering APIs Benchmark Enterprise 95

Cincom

MAY 8, 2024

Integration with Existing Systems: APIs facilitate data sharing between CPQ and other core platforms like CRM, ERP, accounting, e-commerce, and more. Embedded analytics quantify account growth rates and surface cross-sell targets. This eliminates rekeying data while improving access to essential information.

Enterprise 52

Enterprise Sales CRM Upselling 52

AWS Machine Learning

FEBRUARY 6, 2023

We then present the solution architecture, highlight its main components, and describe the customer journey from interacting with Amazon Lex to escalation to an agent. Talkdesk Virtual Agent has an Amazon Lex adapter that initiates an HTTP/2 bidirectional event stream through the StartConversation API operation.

Cloud contact 71

Cloud contact Self service Contact Center Virtual Agent 71

JustCall

JANUARY 23, 2024

WhatsApp is an ideal channel in the present market, where you can register, track, and resolve customer complaints. Using these insights and analytics, you can improve your customer service processes, train agents, and speed up resolution time without a manual review of every conversation across platforms.

APIs 52

APIs Chatbots Multichannel Accountability 52

AWS Machine Learning

JULY 25, 2024

Streamline content creation – Amazon Q can assist in generating drafts, outlines, and even complete content pieces (such as reports, articles, or presentations) by drawing on the knowledge and data stored in SharePoint. Any additional mappings need to be set in the user store using the user store APIs. Configure permissions.

Scripts 87

Scripts APIs Engineering Enterprise 87

NobelBiz

FEBRUARY 14, 2023

Another approach to achieve a complete customer view is through data analytics. Data warehousing and Business Intelligence (BI) tools: These tools gather, store, and analyze data from multiple sources, such as social media, website analytics, and customer feedback.

Contact Center 52

Contact Center CRM Journey mapping Government 52

Nicereply

AUGUST 24, 2021

Currently, WhatsApp offers two business messaging solutions – WhatsApp Business App and WhatsApp Business API. Meanwhile, WhatsApp Business API is the service’s dedicated app for medium and large businesses. WhatsApp Business API. Chat analytics to identify trends. Labels to organize contacts. Automated messages.

Customer Service 59

Customer Service APIs Airlines Chatbots 59

AWS Machine Learning

SEPTEMBER 16, 2022

Hyperband presents two advantages over existing black-box tuning strategies: efficient resource utilization and a better time-to-convergence. The new Hyperband approach implemented for hyperparameter tuning has a few new data elements changed through AWS API calls. The benefits of Hyperband. Hyperband with SageMaker. About the authors.

APIs 81

APIs Analytics Metrics Accountability 81

AWS Machine Learning

JANUARY 22, 2024

Presently, several companies rely on manual extraction methods or basic OCR software, which is tedious and time-consuming, and requires manual configuration that needs updating when the form changes. He is passionate about technology and enjoys building and experimenting in the analytics and AI/ML space.

Finance 106

Finance Enterprise APIs Healthcare 106

CSM Magazine

OCTOBER 3, 2023

Such “small” language models (SLMs) present a very promising route of travel among multinationals to enhance customer service to increase competitive edge. That’s partly because the range of responses will be more limited, as it has been trained on smaller data sets. As a result, the answers will be more conclusive.

APIs 59

APIs Healthcare Chatbots Customer Service 59

Comm100

DECEMBER 12, 2023

On top of this, Comm100 Omnichannel offers out-of-the-box integrations to your core systems, combined with a highly flexible API. Omnichannel communication isn’t the future – it’s the present. Proactive customer support, powered by predictive analytics, allows us to anticipate and resolve issues before they escalate.

Customer Service 84

Customer Service Chatbots APIs Government 84

Balto

AUGUST 23, 2024

Qualtrics Qualtrics CustomerXM enables businesses to foster customer-centricity by leveraging customer feedback analytics for actionable insights. Reporting and Analytics: LiveAgent provides you with in-depth insights into customer interactions, contact center performance, and overall support operations to support effective decision-making.

Call Center 52

Call Center Coaching Surveys CRM 52

AWS Machine Learning

JUNE 6, 2024

The context is presented as a ranked list of information in the form of (video-title, transcript-segment), that is relevant for answering the user's question. The answer should only use the presented context. The question from the user is based on transcripts of videos from a YouTube channel. Context: 1.

Benchmark 97

Benchmark Enterprise Construction APIs 97

ConvergeOne

FEBRUARY 16, 2021

Video analytics and monitoring would be highly beneficial for security purposes. Solution Design Planning and Presentation. The account team presented the proposed Cisco Meraki solution: The Cisco Meraki MS switches allow for wired connectivity of network devices, such as point-of-sale terminals.

Wireless 88

Wireless Finance APIs Engineering 88

AWS Machine Learning

MARCH 29, 2023

In this post, we discuss how the IEO developed UNDP’s artificial intelligence and machine learning (ML) platform—named Artificial Intelligence for Development Analytics (AIDA)— in collaboration with AWS, UNDP’s Information and Technology Management Team (UNDP ITM), and the United Nations International Computing Centre (UNICC).

APIs 73

APIs Construction Metrics Technology 73

AWS Machine Learning

JULY 24, 2023

In this section, we show how to build your own container, deploy your own GPT-2 model, and test with the SageMaker endpoint API. Build your own container The container’s file directory is presented in the following code. implement the model and the inference API. He is also passionate about building AI and analytic solutions.

APIs 70

APIs Engineering Construction Benchmark 70

Natalie Petouhof

NOVEMBER 2, 2016

The Constellation ShortList presents vendors in different categories of the market relevant to early adopters. Social / digital monitoring / listening and engagement solutions include listening, monitoring, analytics and intelligence, and engagement capabilities. Data management, data acquisition, export, archiving and API integration.

APIs 84

APIs Advertising Analytics CRM 84

Hodusoft

NOVEMBER 9, 2022

Analytics and Reporting: Data analytics can be leveraged to drive actionable insights on business operations, sales, marketing campaigns, and others. Today, most IP PBX software service providers in the UK offer built-in analytics and reporting features.

voip 52

voip CRM Analytics Telecommunications 52

AWS Machine Learning

MARCH 12, 2024

Audience overlap analysis Audience overlap is the percentage of users in your audience who are also present in another dataset (calculated as the number of users present in both your audience and another dataset divided by the total number of users in your audience).

Advertising 107

Advertising Accountability APIs Best practices 107

AWS Machine Learning

JUNE 8, 2023

His expertise extends to cloud technology, analytics, and product management, having served as senior manager for several companies like Cisco, Cape Networks, and AWS before joining GenAI. Justin has presented at global AI conferences, including AWS Summits, and lectured at universities. He leads the NYC machine learning and AI meetup.

Chatbots 77

Chatbots APIs Analytics Contact Center 77

Aspect

JULY 15, 2020

To understand what’s happening with agents both in the office and when working from home, contact center managers need a tool that consolidates performance information from many sources and presents it in a form that is most relevant to each contact center employee.

contact center workforce 118

contact center workforce Contact Center Real estate Average Handle Time 118

AWS Machine Learning

FEBRUARY 15, 2023

You can fine-tune and deploy JumpStart models using the UI in Amazon SageMaker Studio or using the SageMaker Python SDK extension for JumpStart APIs. This post focuses on how we can implement MLOps with JumpStart models using JumpStart APIs, Amazon SageMaker Pipelines , and Amazon SageMaker Projects.

Scripts 91

Scripts APIs Engineering Enterprise 91

NobelBiz

NOVEMBER 27, 2023

Opting for automated call logging presents numerous advantages over traditional manual methods: Error Reduction : Automated systems minimize human error in recording call details. Integrated Call Center Analytics: Call logging software with built-in call center analytics tools provides valuable insights into call patterns and trends.

Call Logging 59

Call Logging voip Contact center software CRM 59

Hodusoft

MAY 10, 2024

Virtual call and contact centers have become the new norm in the present time instead of being an optional feature for businesses seeking flexibility in their operations. Personalized Customer Experiences Virtual call center platforms often include features like advanced analytics, customer segmentation, and personalized scripting tools.

virtual call center 52

virtual call center Call Center Contact Center call center software 52

NobelBiz

FEBRUARY 23, 2023

CPaaS is a cloud-based communication solution with an API enabling simple integration with any current app. Simultaneously, analytics may give information on your consumers, workforce productivity, and other topics. It also comes with a programming framework for tailoring real-time communications to your unique requirements.

Telecommunications 52

Telecommunications APIs Contact center software Contact Center 52