NobelBiz

FEBRUARY 27, 2024

By identifying areas for improvement, call centers can increase the quality of service and customer satisfaction. Real-Time Dashboards and Post-Call Analytics: NobelBiz Call Log Analytics – Supervisor Dashboard Real-time dashboards provide a snapshot of ongoing operations, allowing managers to make informed decisions quickly.

Best practices 104

Best practices Call Center Interactive Voice Response First call resolution 104

JustCall

NOVEMBER 16, 2022

Whether you are a B2B or a B2C business, Zoho CRM can skyrocket your sales team’s productivity levels. By integrating your business phone system with Zoho CRM, your team can make and attend calls–right from the sales software. Insightful sales analytics : It enables businesses to leverage powerful sales analytics.

CRM 52

CRM Sales Call Logging Analytics 52

Infinity

MAY 30, 2019

Infinity never stands still, whether it’s bringing you Europe’s first Conversation Analytics suite , being the world’s first call intelligence provider to offer fully encrypted SIP calls , or building our brand new Hub , we’re always working on new ways to surface the data contained within conversations. Filter call ratings.

Call Logging 40

Call Logging B2C B2B Analytics 40