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By Melissa Pollock Cloud-based contact center platforms, bigdataanalytics, omni-channel operations, and artificial intelligence applications have all contributed to a prodigious evolution in how we engage and manage customer journeys.
A highly focused event that brings together buyers and suppliers, the Summit consists of one-to-one business meetings, interactive seminars and valuable networking opportunities – in less than two days! Monetising BigData in Telecoms World Summit 2018 April 23 – 24, Singapore.
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