Uniphore

JANUARY 21, 2022

According to the National Center for Biotechnology Information (NCBI), between $100 and $300 billion of avoidable health care costs have been attributed to nonadherence in the U.S. What digital customers are seeing often isn’t pretty: complex processes, redundant steps and time-consuming resolution journeys. healthcare costs.

Healthcare 59

Healthcare Analytics Personalization Biotechnology 59

JustCall

MARCH 16, 2021

JustCall's CEO, Gaurav Sharma , credits the organic move of small & medium businesses towards automation (& digital adoption) and the JustCall team's hard work & customer-centric approach with its 965% revenue growth over the past three years. Comprehensive Call Analytics Dashboard.

Interactive Voice Response 69

Interactive Voice Response Biotechnology Analytics call center software 69

DMG Consulting

MARCH 1, 2019

Innovation comes from so many sources and in so many disciplines—technology, biotechnology, medicine, virtualization, globalization, and so much more. Or how about a time when delivering a consistently outstanding customer experience won’t be a guessing game, as it is today? Donna Fluss is president of DMG Consulting.

Biotechnology 59

Biotechnology Government Big data Technology 59