Playvox

FEBRUARY 27, 2024

Modern WEM solutions for contact centers include support for: Recruitment and onboarding Evaluation and improvement Time management Assistance and task management Metrics and recognition Customer journey analytics A WEM suite includes the core quality management (QM) and workforce management (WFM) modules.

Contact Center 73

Contact Center Coaching Real estate Brand ambassadors 73

Stratifyd

DECEMBER 20, 2018

By enabling real time visibility into what customers are saying, we reduce the time to value and allow brands to make business decisions quickly. Act as a brand ambassador from within the company and maintain weekly cadence internally with materials to raise brand, product and timeline awareness.

Marketing 40

Marketing Brand ambassadors Healthcare Big data 40

SmartKarrot

NOVEMBER 2, 2020

Jayson DeMers heads EmailAnalytics, a firm that has created an email analytics tool to visualize data and metrics. “Be In contrast, customers who have a fantastic first experience are likely to have a high retention rate and become brand ambassadors.”. Chioma Iwunze, Marketer and Writer, Time Doctor.

Customer retention 21

Customer retention Consulting Consulting Marketing 21