Analytics Call Logging Document 
NobelBiz
NOVEMBER 27, 2023
Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.
JustCall
AUGUST 20, 2020
Moreover, the team member , call logs, and contacts section have been loaded with multiple new features. All you have to do is attach the PDF documents that you want to fax and enter the fax number of the recipient followed by “@jcfax.io”. Revamped Contacts & Call Logs Section for Better Accessibility.
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AWS Machine Learning
DECEMBER 21, 2023
In this post, we address four common use cases: Creating new call scripts Enhancing an existing call script Automating post-call tasks Post-call analytics Throughout the post, we use large language models (LLMs) available in SageMaker Canvas powered by Amazon Bedrock.
Zingtree
MARCH 22, 2018
In the call center world, interactive knowledge bases and documentation are an incredible alternative to traditional articles, making it easier: for customers and call center employees to engage with and understand the content at-hand. This can require observation, insight and analytics tools to identify this knowledge.
aircall
APRIL 19, 2021
During conversations, your employees can continue learning more about customers and document everything in a central place that’s accessible to other employees. Allows you to create customized dashboards to evaluate metrics and KPIs using analytical reports. Teamgram – Keep a record of call logs, team notes, etc.
JustCall
JANUARY 30, 2023
Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. It allows you to get real-time conversational insights and shortens agents’ learning curves with AI-based scores and analytics. Sales dialer – Deliver calls using an automated dialer.
JustCall
APRIL 9, 2024
Makes it easy to make calls, track missed calls, listen to voicemails, and create records of every inbound and outbound call. Facilitates the creation of a HubSpot dashboard, documenting all virtual phone calls and interactions, and acts as a virtual assistant to centralize workflows and enhance productivity.
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