JustCall

DECEMBER 12, 2022

Multi-channel platform 24×7 Support CRM Integration with all CRM systems Speech analytics Live call monitoring/whispering and barging Call distributed equally between agents Single solution for handling large call volumes. Exotel Call Dialer Software Pricing. Dialer360 Call Dialer Software Pricing.

Interactive Voice Response 52

Interactive Voice Response call center software Multichannel CRM 52

JustCall

AUGUST 8, 2022

JustCall: IVR Analytics. Apart from storing critical information, such as call logs, as a shared asset JustCall also allows internal members to set up meetings, share documents, pass call notes and dispositions during calls, tag calls, and even get on concurrent calls. JustCall: Dashboard.

call center software 52

call center software Call Center Interactive Voice Response Call Logging 52

Hodusoft

AUGUST 29, 2024

AI technology has drastically transformed the BPO contact centers industry by automating repetitive tasks, enabling intelligent routing, and providing real-time analytics. Predictive Analytics: The process of using historical data to forecast future events or outcomes.

Contact Center 52

Contact Center Interactive Voice Response Business Process Outsourcing Call Center 52

JustCall

APRIL 5, 2023

The appointment scheduling tool also assigns the call to the agent and blocks out their schedule for the said duration. As a result, your prospects and agents are not stuck in a round-robin exchange of, “when are you free for a call?” Powerful Reporting When it comes to reporting and analytics , JustCall is an undefeated powerhouse.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

JustCall

FEBRUARY 25, 2020

Call Monitoring and Analytics: With cloud telephony, calling is just a click away, and monitoring becomes so easy. You can easily manage and keep track of the performance of your team from a single dashboard using call monitoring and call analytics. Email Analytics. Helpdesk and Shared Inbox.

Finance 59

Finance CRM Accountability Sales 59

JustCall

APRIL 5, 2023

However, live support is available 24/5 for Standard account holders Dedicated Account Manager Available for Premium and Custom plans Available as an add-on service Personalized Onboarding and Installation Available on all three plans.

call center software 52

call center software Call Center Interactive Voice Response Enterprise 52