pindrop

MAY 7, 2020

With verified account numbers and some basic information, a fraudster has all they need to execute fraud through the phone channel using convincing scripts involving the current crisis to socially engineer contact center agents and individuals. . The New Fraud Scripts. Travel-Related Inconveniences and Emergencies .

Scripts 79

Scripts Contact Center Interactive Voice Response Banking 79

AWS Machine Learning

FEBRUARY 25, 2025

Headquartered in Redwood City, California, Alation is an AWS Specialization Partner and AWS Marketplace Seller with Data and Analytics Competency. Organizations trust Alations platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering innovation at scale.

Enterprise 93

Enterprise Engineering APIs Accountability 93

AWS Machine Learning

MAY 5, 2023

To address the problems associated with complex searches, this post describes in detail how you can achieve a search engine that is capable of searching for complex images by integrating Amazon Kendra and Amazon Rekognition. A Python script is used to aid in the process of uploading the datasets and generating the manifest file.

Engineering 104

Engineering APIs Scripts Enterprise 104

AWS Machine Learning

OCTOBER 5, 2023

We review the fine-tuning scripts provided by the AWS Neuron SDK (using NeMo Megatron-LM), the various configurations we used, and the throughput results we saw. For example, to use the RedPajama dataset, use the following command: wget [link] python nemo/scripts/nlp_language_modeling/preprocess_data_for_megatron.py

Scripts 125

Scripts Big data Engineering SaaS 125

AWS Machine Learning

JUNE 17, 2024

PrestoDB is an open source SQL query engine that is designed for fast analytic queries against data of any size from multiple sources. We use a preprocessing script to connect and query data from a PrestoDB instance using the user-specified SQL query in the config file. For more information on processing jobs, see Process data.

Scripts 121

Scripts Engineering Metrics Big data 121

Pointillist

JULY 25, 2018

Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics. By Swati Sahai.

Analytics 93

Analytics Government Metrics APIs 93

Outsource Consultants

FEBRUARY 25, 2025

Are you leveraging call centers to turn support into a revenue engine? Leverage Data Analytics for Targeted Campaigns Data analytics plays a vital role in boosting ecommerce sales through call centers. Advanced analytics tools convert raw data into actionable intelligence, driving immediate sales and long-term strategy.

Call Center 67

Call Center Sales outsourcing Technical Support 67

AWS Machine Learning

AUGUST 4, 2022

This is a guest post by Viktor Enrico Jeney, Senior Machine Learning Engineer at Adspert. The results data from these jobs are stored in the Amazon S3 analytics layer. The Amazon S3 analytics layer is used to store the data that is used by the ML models for training purposes. Train the model. In the training_script.py

Scripts 119

Scripts Advertising Engineering Analytics 119

AWS Machine Learning

SEPTEMBER 9, 2022

Amp wanted a scalable data and analytics platform to enable easy access to data and perform machine leaning (ML) experiments for live audio transcription, content moderation, feature engineering, and a personal show recommendation service, and to inspect or measure business KPIs and metrics. Business intelligence (BI) and analytics.

Analytics 89

Analytics Engineering Metrics APIs 89

AWS Machine Learning

SEPTEMBER 20, 2023

SageMaker Studio allows data scientists, ML engineers, and data engineers to prepare data, build, train, and deploy ML models on one web interface. SageMaker is a comprehensive ML service enabling business analysts, data scientists, and MLOps engineers to build, train, and deploy ML models for any use case, regardless of ML expertise.

Scripts 128

Scripts Engineering Accountability Enterprise 128

AWS Machine Learning

JUNE 16, 2023

SambaSafety serves more than 15,000 global employers and insurance carriers with driver risk and compliance monitoring, online training and deep risk analytics, as well as risk pricing solutions. They had several skilled engineers and scientists building insightful models that improved the quality of risk analysis on their platform.

Scripts 102

Scripts Engineering Accountability Consulting 102

AWS Machine Learning

DECEMBER 13, 2024

This post was written with Darrel Cherry, Dan Siddall, and Rany ElHousieny of Clearwater Analytics. About Clearwater Analytics Clearwater Analytics (NYSE: CWAN) stands at the forefront of investment management technology. This approach enhances cost-effectiveness and performance to promote high-quality interactions.

Analytics 82

Analytics Management Accountability Engineering 82

AWS Machine Learning

FEBRUARY 27, 2024

Model build pipeline The model build pipeline orchestrates the model’s lifecycle, beginning from preprocessing, moving through training, and culminating in being registered in the model registry: Preprocessing – Here, the SageMaker ScriptProcessor class is employed for feature engineering, resulting in the dataset the model will be trained on.

Best practices 136

Best practices Engineering Scripts Analytics 136

Calabrio

FEBRUARY 27, 2025

And well discuss some tried-and-true best practices and cutting-edge tools, cutting through the noise to help you truly transform your call center into a high-performing engine that fuels customer loyalty and growth. Leverage Analytics for Consistent Evaluation Optimizing agent performance requires going beyond individual call evaluations.

Call Center 52

Call Center Metrics Gamification Contact Center 52

AWS Machine Learning

JANUARY 13, 2023

You can place the data in any folder of your choice, as long as the path is consistently referenced in the training script and has access enabled. script converts NumPy arrays into Torch tensors, as shown in the following code snippet. Import the data loader into the training script. Note that FedML provides dataset.py

Analytics 92

Analytics Healthcare Scripts Accountability 92

AWS Machine Learning

DECEMBER 21, 2022

Amazon SageMaker Feature Store is a purpose-built feature management solution that helps data scientists and ML engineers securely store, discover, and share curated data used in training and prediction workflows. Apache Iceberg is an open table format for very large analytic datasets. Note you will need to use Athena engine version 3.

Scripts 93

Scripts Engineering APIs Big data 93

NobelBiz

JULY 11, 2022

Scripts are an essential component of every contact center. The correct amount of data and accurate information delivery can yield impressive scripting capabilities. To provide a better customer experience (CX), dynamic agent scripting is required. Table of Contents show What is call center Dynamic Agent Scripting?

Scripts 52

Scripts Call Center Customer Experience Average Handle Time 52

AWS Machine Learning

FEBRUARY 13, 2024

For example, the analytics team may curate features like customer profile, transaction history, and product catalogs in a central management account. ML engineers refine these foundational features, tailoring them for mature ML workflows. Their task is to construct and oversee efficient data pipelines.

Accountability 128

Accountability Government Engineering Scripts 128

AWS Machine Learning

DECEMBER 13, 2024

This helps with data preparation and feature engineering tasks and model training and deployment automation. Hence, a use case is an important predictive feature that can optimize analytics and improve sales recommendation models. tag = "latest" container_image_uri = "{0}.dkr.ecr.{1}.amazonaws.com/{2}:{3}".format(account_id,

Scripts 87

Scripts Engineering Analytics Sales 87

AWS Machine Learning

DECEMBER 6, 2023

This is especially true for questions that require analytical reasoning across multiple documents. This task involves answering analytical reasoning questions. In this post, we show how to design an intelligent document assistant capable of answering analytical and multi-step reasoning questions in three parts.

Analytics 126

Analytics APIs Engineering Construction 126

SharpenCX

MARCH 25, 2021

Turns out, customer service analytics, including speech analytics, is one of the five technology trends in Gartner’s custom e r experience hype cycle this year. . That’s why I’m diving in on how to use speech analytics to improve coaching and engagement in your call center. . What can speech analytics do for my call center?

Coaching 67

Coaching Call Center Analytics Quality management 67

AWS Machine Learning

DECEMBER 14, 2023

This post is co-authored by Anatoly Khomenko, Machine Learning Engineer, and Abdenour Bezzouh, Chief Technology Officer at Talent.com. In line with this mission, Talent.com collaborated with AWS to develop a cutting-edge job recommendation engine driven by deep learning, aimed at assisting users in advancing their careers.

Engineering 109

Engineering Scripts Technology Analytics 109

DMG Consulting

JANUARY 24, 2023

Interaction Analytics Helps Companies Hear their Customers View this article on the publisher’s website. INTERACTION analytics (IA) is a must-have solution for enterprises that want to understand and enhance their customer experience. Interaction analytics is the only application that can provide this range of information.

Analytics 62

Analytics Enterprise Contact Center Quality management 62

AWS Machine Learning

JULY 5, 2022

Data Wrangler is a capability of Amazon SageMaker that makes it faster for data scientists and engineers to prepare data for machine learning (ML) applications via a visual interface. LCC scripts are triggered by Studio lifecycle events, such as starting a new Studio notebook. Apply the script (see below). Solution overview.

Scripts 97

Scripts Engineering APIs Consulting 97

AWS Machine Learning

MARCH 4, 2024

Media organizations can generate image captions or video scripts automatically. Imagine sophisticated conversational assistants providing fast and highly-contextual responses, picture personalized recommendation engines that seamlessly blend in relevant images, diagrams and associated knowledge to intuitively guide decisions.

Benchmark 145

Benchmark Finance Engineering Enterprise 145

AWS Machine Learning

JULY 29, 2022

This is the second part of a series that showcases the machine learning (ML) lifecycle with a data mesh design pattern for a large enterprise with multiple lines of business (LOBs) and a Center of Excellence (CoE) for analytics and ML. In this post, we address the analytics and ML platform team as a consumer in the data mesh.

Scripts 93

Scripts Analytics Accountability Engineering 93

AWS Machine Learning

MARCH 23, 2023

Homomorphic encryption is a new approach to encryption that allows computations and analytical functions to be run on encrypted data, without first having to decrypt it, in order to preserve privacy in cases where you have a policy that states data should never be decrypted. resource("s3").Bucket Bucket (bucket).Object Object (upload path).upload

Scripts 117

Scripts APIs Government Analytics 117

Hodusoft

NOVEMBER 6, 2024

Agent Script Adherence: Monitoring and measuring how well agents follow provided scripts. HoduCC call and contact center software is engineered to enhance agents’ performance. Ensure all your customer service representatives follow the right processes as well as comply with scripts while dealing with sensitive information.

Best practices 52

Best practices Contact Center Contact center software Abandon rate 52

AWS Machine Learning

MAY 29, 2024

bin/bash # Set the prompt and model versions directly in the command deepspeed /root/LLaVA/llava/train/train_mem.py --deepspeed /root/LLaVA/scripts/zero2.json It sets up a SageMaker training job to run the custom training script from LLaVA. He has over a decade experience in the FinTech industry as software engineer.

Scripts 131

Scripts Healthcare Metrics Finance 131

AWS Machine Learning

JUNE 27, 2023

That is where Provectus , an AWS Premier Consulting Partner with competencies in Machine Learning, Data & Analytics, and DevOps, stepped in. Earth.com didn’t have an in-house ML engineering team, which made it hard to add new datasets featuring new species, release and improve new models, and scale their disjointed ML system.

Engineering 116

Engineering APIs Scripts Entertainment 116

AWS Machine Learning

APRIL 19, 2023

Our data scientists train the model in Python using tools like PyTorch and save the model as PyTorch scripts. Ideally, we instead want to load the model PyTorch scripts, extract the features from model input, and run model inference entirely in Java. They use the DJL PyTorch engine to initialize the model predictor.

Engineering 94

Engineering APIs Scripts Education 94

AWS Machine Learning

JANUARY 5, 2024

Wipro further accelerated their ML model journey by implementing Wipro’s code accelerators and snippets to expedite feature engineering, model training, model deployment, and pipeline creation. Next, focus on building the components of the architecture—such as training and preprocessing scripts—within SageMaker Studio or Jupyter Notebook.

Management 133

Management APIs Engineering Government 133

AWS Machine Learning

JUNE 19, 2024

About the Authors Rushabh Lokhande is a Senior Data & ML Engineer with AWS Professional Services Analytics Practice. He helps customers implement big data, machine learning, analytics solutions, and generative AI solutions. Outside of work, he enjoys spending time with family, reading, running, and playing golf.

APIs 103

APIs Engineering Accountability Big data 103

AWS Machine Learning

DECEMBER 29, 2022

You can quickly launch the familiar RStudio IDE and dial up and down the underlying compute resources without interrupting your work, making it easy to build machine learning (ML) and analytics solutions in R at scale. This is a new capability that makes it super easy to run analytics in the cloud with high performance at any scale.

APIs 132

APIs Engineering Analytics Scripts 132

AWS Machine Learning

APRIL 26, 2024

user Write a Python script to read a CSV file containing stock prices and plot the closing prices over time using Matplotlib. The file should have columns named 'Date' and 'Close' for this script to work correctly. If your file uses different column names, you'll need to adjust the script accordingly.

Transportation 128

Transportation Scripts Accountability Benchmark 128

AWS Machine Learning

AUGUST 17, 2023

AWS Glue is a serverless data integration service that makes it easy to discover, prepare, and combine data for analytics, ML, and application development. You can perform any feature engineering in a Spark context and ingest final features into SageMaker Feature Store in just one Spark project.

APIs 93

APIs Engineering Scripts Analytics 93

AWS Machine Learning

NOVEMBER 14, 2022

You need to complete three steps to deploy your model: Create a SageMaker model: This will contain, among other parameters, the information about the model file location, the container that will be used for the deployment, and the location of the inference script. (If The inference script URI is needed in the INFERENCE_SCRIPT_S3_LOCATION.

Scripts 97

Scripts APIs Best practices Engineering 97