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Cold Calling Scripts| 10 Cold Calling Templates to Convert Prospects

JustCall

Being prepared with a cold calling script can be helpful. In this blog, we will take you through cold calling scripts you can use for creating your sales pitch. Sales agents and reps can use cold calling scripts to confidently make sales pitches. Create an Elevator Pitch for Your Cold Calling Script.

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Why Insurance Companies Need Specialized Call Center Services for Policyholder Support

TeleDirect

Support During High-Volume Periods Catastrophic events, enrollment seasons, or regulatory changes can create sudden spikes in call volume. Scalable workforce for peak seasons Custom reporting and analytics TeleDirect offers all of the above with a proven track record in supporting insurance clients across the U.S. A: Not likely.

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How to Successfully Implement Customer Journey Analytics – Part 1

Pointillist

Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics. By Swati Sahai.

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22 Customer Service Experts Reveal How Call Center Reps Should Address Complaints About Bad Customer Service

Callminer

Speech analytics solutions like CallMiner Eureka help to improve the customer experience by consolidating intelligence from not only what was said, but how it was said, along with intent and emotional intelligence to provide actionable insights quickly. They use canned, scripted responses that lack sincerity. Nikola Baldikov.

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Few-shot prompt engineering and fine-tuning for LLMs in Amazon Bedrock

AWS Machine Learning

Company earnings calls are crucial events that provide transparency into a company’s financial health and prospects. Companies often release information about new products, cutting-edge technology, mergers and acquisitions, and investments in new market themes and trends during these events.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Interactive agent scripts from Zingtree solve this problem. Agents can also send feedback directly to script authors to further improve processes.

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Use your own training scripts and automatically select the best model using hyperparameter optimization in Amazon SageMaker

AWS Machine Learning

This post shows how Amazon SageMaker enables you to not only bring your own model algorithm using script mode, but also use the built-in HPO algorithm. We walk through the following steps: Use SageMaker script mode to bring our own model on top of an AWS-managed container. Solution overview. Find the metric in CloudWatch Logs.

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