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As customer expectations keep rising, contact centers must keep innovating and remain agile, and this is where the cloud has great strategicvalue. These forms of automation provide immense business value and we’re still at the early stages for what’s possible.
For example, you will know how to create empathy maps, user journeymaps, and more effective workflows taking into account how our visual perception works. Analytics in web design. Main topics: Determining strategicvalue. Web design explained: design vs coding. Set up Photoshop for web design. Wireframes.
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