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There’s a lot of misconceptions around what call centers do and don’t provide, so here’s a few key things to know: A call center is not an answeringservice. This can include things like telemarketing, surveying, appointment setting, customer service, technical support or other areas of service.
If youre ready to turn your customer experience into a competitive advantage, this article will cover the top 12 customer service outsourcing services. Key Takeaways Tailored outsourcing services : Offers customer support options, from basic answeringservices to complete customer experience strategies.
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