Call Centre 101: Understanding Inbound and Outbound Calls
Select VoiceCom Blog
JULY 11, 2022
Technical support can include changing account information or resolving bugs in the service. Inbound sales Inbound call centre agents aren’t only there to help existing customers. Product or service inquiries These are calls by clients who typically want to know more about a brand’s offering.
52 
Let's personalize your content