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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. Although the principles discussed are applicable across various industries, we use an automotive parts retailer as our primary example throughout this post.

APIs 130
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Integrate generative AI capabilities into Microsoft Office using Amazon Bedrock

AWS Machine Learning

Note that these APIs use objects as namespaces, alleviating the need for explicit imports. API Gateway supports multiple mechanisms for controlling and managing access to an API. AWS Lambda handles the REST API integration, processing the requests and invoking the appropriate AWS services.

APIs 114
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Generate training data and cost-effectively train categorical models with Amazon Bedrock

AWS Machine Learning

Refer to Getting started with the API to set up your environment to make Amazon Bedrock requests through the AWS API. Test the code using the native inference API for Anthropics Claude The following code uses the native inference API to send a text message to Anthropics Claude. client = boto3.client("bedrock-runtime",

Education 112
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How Formula 1® uses generative AI to accelerate race-day issue resolution

AWS Machine Learning

During these live events, F1 IT engineers must triage critical issues across its services, such as network degradation to one of its APIs. This impacts downstream services that consume data from the API, including products such as F1 TV, which offer live and on-demand coverage of every race as well as real-time telemetry.

APIs 71
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Automate chatbot for document and data retrieval using Agents and Knowledge Bases for Amazon Bedrock

AWS Machine Learning

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Chatbots 131
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Innovation for Inclusion: Hack.The.Bias with Amazon SageMaker

AWS Machine Learning

In the architecture shown in the following diagram, users input text in the React -based web app, which triggers Amazon API Gateway , which in turn invokes an AWS Lambda function depending on the bias in the user text. Additionally, it highlights the specific parts of your input text related to each category of bias.

APIs 123
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Driving API Security Forward: Protecting Vehicle-to-Cloud Communications

Cisco - Contact Center

In the rapidly evolving automotive landscape, vehicles are no longer just machines that move us from point A to point B; they have transformed into complex, interconnected systems on wheels. With this… Read more on Cisco Blogs

APIs 48