Remove APIs Remove B2C Remove Engineering
article thumbnail

Alida gains deeper understanding of customer feedback with Amazon Bedrock

AWS Machine Learning

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon via a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

Feedback 137
article thumbnail

Messaging vs Chat vs Texting: Battle for the Future of Customer Service [Google Hangout]

Fonolo

Originally preferred for person-to-person communication, the past few years have seen a surge of B2C communication via messaging channels (Facebook Messenger, WhatsApp, WeChat, etc.). He leads product management for Nexmo, the Vonage API Platform. Twitter: @tpgoebel. Roland Selmer. Vice President Product.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Maximizing ROI with CPQ: 10 Best Practices for Sales Success

Cincom

Use APIs and middleware to bridge gaps between CPQ and existing enterprise systems, ensuring smooth data flow. Automate Price Calculations and Adjustments Utilize real-time pricing engines within CPQ to dynamically calculate prices based on market trends, cost fluctuations, and competitor benchmarks.

article thumbnail

Inside Customer Success: HelloSign

Amity

Customer Operations means everything from Customer Success to Customer Support, Engineering Support, and Professional Services. When I joined, we had our typical support group, they were very reactive in nature, dealing with a lot of our B2C customers. This provides valuable insights on what is being requested by each segment.

B2C 0
article thumbnail

How CPQ Helps B2B eCommerce Businesses Close More Deals Faster

Cincom

With no automated tool at his disposal, John had to manually configure the product, referring to spreadsheets for pricing, and email engineering for compatibility checks. Select a solution that supports API-based integration with your existing eCommerce platform (e.g., Shopify, Magento, Salesforce Commerce Cloud).

B2B 40
article thumbnail

Ecommerce Platforms: Have Your Own Online Store

JivoChat

APIs (Application Programming Interfaces) are used to publish content, product, and banners, for example. Wix also has SEO tools to help you rank better on search engines like Google, and sell more. Then, you are going to find multiple features such as search engine optimization, sales channels integrations, and management tools.

SaaS 75
article thumbnail

Inside Customer Success: HelloSign

Amity

Customer Operations means everything from Customer Success to Customer Support, Engineering Support, and Professional Services. When I joined, we had our typical support group, they were very reactive in nature, dealing with a lot of our B2C customers. This provides valuable insights on what is being requested by each segment.

B2C 60