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3 ways to transform banking through automation

Talkdesk

During this pandemic, clients are struggling to reach their banks when they need them the most, driving an almost 75% increase in call center volume. Many banks responded to urgent needs at the peak of the pandemic and are now in recovery mode. So how can these institutions avoid leaving customers on hold?

Banking 83
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The Role Of AI In Customer Experience

Pointillist

Most leading SaaS platforms have APIs and consider 3rd-party integrations to be a critical component of their value proposition. The world would be a beautiful place if all touchpoint data was available through APIs. This eliminates the agent-based sorting that frustrates bank customers around the world. Business Context.

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Integrate QnABot on AWS with ServiceNow

AWS Machine Learning

The workflow includes the following steps: A QnABot administrator can configure the questions using the Content Designer UI delivered by Amazon API Gateway and Amazon Simple Storage Service (Amazon S3). The Content Designer Lambda function saves the input in OpenSearch Service in a question’s bank index. Choose Create function.

Chatbots 133
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Best practices for building robust generative AI applications with Amazon Bedrock Agents – Part 1

AWS Machine Learning

In addition, they use the developer-provided instruction to create an orchestration plan and then carry out the plan by invoking company APIs and accessing knowledge bases using Retrieval Augmented Generation (RAG) to provide an answer to the user’s request. In Part 1, we focus on creating accurate and reliable agents.

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Announcing New Tools for Building with Generative AI on AWS

AWS Machine Learning

Alexa, powered by more than 30 different ML systems, helps customers billions of times each week to manage smart homes, shop, get information and entertainment, and more. We have thousands of engineers at Amazon committed to ML, and it’s a big part of our heritage, current ethos, and future.

APIs 145
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Welcome to a New Era of Building in the Cloud with Generative AI on AWS

AWS Machine Learning

With Amazon Bedrock, customers are only ever one API call away from a new model. With Titan Image Generator, customers across industries like advertising, e-commerce, and media and entertainment can use a text input to generate realistic, studio-quality images in large volumes and at low cost.

APIs 145
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Identify key insights from text documents through fine-tuning and HPO with Amazon SageMaker JumpStart

AWS Machine Learning

Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. Text classification.

Scripts 98