ChurnZero

NOVEMBER 20, 2020

If we’re looking to roll out to an entire team, then we look to more of those API pushes and how we connect one tool to another. . But I’m tracking that, and I’m generating automated [messages] – not surveys – but I’m saying, “Hey, did you know this is the benchmark for customers in your industry and of your size?

Finance 98

Finance Feedback Sales Accountability 98

AWS Machine Learning

MARCH 14, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon via a single API. Kojima et al. 2022) introduced an idea of zero-shot CoT by using FMs’ untapped zero-shot capabilities.

Best practices 114

Best practices Engineering Chatbots Enterprise 114

AWS Machine Learning

APRIL 8, 2024

In this post, we explore the latest features introduced in this release, examine performance benchmarks, and provide a detailed guide on deploying new LLMs with LMI DLCs at high performance. Before introducing this API, the KV cache was recomputed for any newly added requests. Qing Lan is a Software Development Engineer in AWS.

Engineering 94

Engineering Calibration APIs Enterprise 94

Comm100

MAY 13, 2019

as phone lines get swamped and customer’s finances go?haywire. Live chat takes care of this by seamlessly integrating into any technology stack with its flexible API. Nowadays, customers expect to be able to choose how they contact your business, in ways which are convenient for them. in trouble very quickly?as Because of this, the?demand?for

CRM 57

CRM Finance APIs Benchmark 57

AWS Machine Learning

JANUARY 7, 2025

These managed agents play conductor, orchestrating interactions between FMs, API integrations, user conversations, and knowledge bases loaded with your data. If the user request invokes an action, action groups configured for the agent will invoke different API calls, which produce results that are summarized as the response to the user.

Chatbots 93

Chatbots Management APIs Best practices 93

AWS Machine Learning

JUNE 24, 2022

The generated models are stored and benchmarked in the Amazon SageMaker model registry. This might be a triggering mechanism via Amazon EventBridge , Amazon API Gateway , AWS Lambda functions, or SageMaker Pipelines. Application infrastructure – Hosts the source code of the infrastructure necessary to run the inference, if necessary.

Enterprise 100

Enterprise Engineering Accountability APIs 100

AWS Machine Learning

NOVEMBER 16, 2023

Enable a data science team to manage a family of classic ML models for benchmarking statistics across multiple medical units. He operates in the capacity of a Tech Lead, overseeing various operations for clients in Healthcare and Life Sciences, Finance, Aviation, and Manufacturing.

Healthcare 99

Healthcare Government Engineering APIs 99

ChurnZero

MARCH 18, 2022

My first answer is – just as a business finance-oriented person and former CEO – I like the notion of each CSM having their own MRR. What’s up with you making less API calls this month? Q: What metrics should individual contributors in Customer Success use to measure their performance? A [Dave]: It’s really hard.

SaaS 98

SaaS Metrics Surveys Enterprise 98

AWS Machine Learning

NOVEMBER 26, 2024

Additionally, straightforward configuration options that allow us to quickly generate benchmarks became essential. We use AWS Fargate to run CPU inferences and other supporting components, usually alongside a comprehensive frontend API. This complexity is typically required for an ML organization to provide product-side functionality.

Healthcare 92

Healthcare Engineering APIs Telecommunications 92

AWS Machine Learning

SEPTEMBER 1, 2023

In this scenario, the generative AI application, designed by the consumer, must interact with the fine-tuner backend via APIs to deliver this functionality to the end-users. If an organization has no AI/ML experts in their team, then an API service might be better suited for them. 15K available FM reference Step 1.

Engineering 114

Engineering Accountability Construction APIs 114

AWS Machine Learning

DECEMBER 13, 2024

Crystal shares CWICs core functionalities but benefits from broader data sources and API access. RAG benchmark Compare the fine-tuned models performance against a RAG system using a pre-trained model. Crystal Clearwaters advanced AI assistant with expanded capabilities that empower internal teams operations.

Analytics 65

Analytics Management Accountability Engineering 65

Cincom

MAY 3, 2024

Finance: Insert personalized disclosures, disclaimers, and t’s & c’s automatically into customer agreements by integrating with your systems. Our Eloquence software enables easy connectivity through pre-built integrations and customizable APIs to link templates to any enterprise data source.

Enterprise 40

Enterprise CRM APIs Customer retention 40

Balto

JANUARY 14, 2025

Employee Engagement Analytics isnt just for customers; it benefits employee satisfaction too: Clear Feedback Loops : Metrics like average handle time (AHT) provide agents with clear performance benchmarks. API Strategies: Use API integration to connect disparate systems, ensuring smooth data flow.

Call Center 52

Call Center Analytics Average Handle Time Big data 52

Vistio

SEPTEMBER 20, 2021

I think it’s easy to buy into the promise of eight easy APIs and being able to integrate data from different systems, but slowing down to define as a client what you really want, what you need, and then also how you’re going to be able to maintain and improve those integrations over time are something that we see often over sighted.

Contact Center 52

Contact Center Technology Finance Average Handle Time 52

ChurnZero

MARCH 18, 2022

The Q&A portion of the webinar further explored commonly misused metrics, benchmarks, and measurement practices in Customer Success and SaaS. My first answer is just as a business finance-oriented person and former CEO I like the notion of each CSM having their own MRR. What’s up with you making less API calls this month?

SaaS 52

SaaS Metrics Surveys Enterprise 52

AWS Machine Learning

JULY 9, 2024

Sonnet currently ranks at the top of S&P AI Benchmarks by Kensho , which assesses large language models (LLMs) for finance and business. For example, there could be leakage of benchmark datasets’ questions and answers into training data. Anthropic Claude 3.5 Kensho is the AI Innovation Hub for S&P Global.

Finance 115

Finance Benchmark industry standards Accountability 115

AWS Machine Learning

NOVEMBER 29, 2023

Each trained model needs to be benchmarked against many tasks not only to assess its performances but also to compare it with other existing models, to identify areas that needs improvements and finally, to keep track of advancements in the field. These benchmarks have leaderboards that can be used to compare and contrast evaluated models.

Benchmark 93

Benchmark Metrics Engineering APIs 93

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 105

APIs Metrics Consulting Consulting 105

AWS Machine Learning

DECEMBER 1, 2024

through our new Rerank API in Amazon Bedrock. Through a single Rerank API call in Amazon Bedrock, you can integrate Rerank into existing systems at scale, whether keyword-based or semantic. Reranking strictly improves first-stage retrievals on standard text retrieval benchmarks. By incorporating Cohere’s Rerank 3.5

APIs 98

APIs Benchmark Engineering Enterprise 98

AWS Machine Learning

SEPTEMBER 28, 2023

SageMaker Canvas supports a number of use cases, including time-series forecasting used for inventory management in retail, demand planning in manufacturing, workforce and guest planning in travel and hospitality, revenue prediction in finance, and many other business-critical decisions where highly-accurate forecasts are important.

APIs 102

APIs Construction Finance Enterprise 102

AWS Machine Learning

JULY 18, 2024

By consolidating financial tools into a user-friendly interface, Lili streamlines and simplifies managing business finances and makes it an attractive solution for business owners seeking a centralized and efficient way to manage their financial operations. The vector embeddings are persisted in the application in-memory vector store.

Chatbots 117

Chatbots APIs Accountability Finance 117

AWS Machine Learning

JANUARY 7, 2025

The LCH team opted for a custom user interface (UI) instead of the built-in web experience provided by Amazon Q Business to have more control over the frontend by directly accessing the Amazon Q Business API. A ChatSync Lambda function is responsible for accessing the Amazon Q Business ChatSync API to start an Amazon Q Business conversation.

APIs 86

APIs Enterprise Engineering Automotive 86