AWS Machine Learning

SEPTEMBER 11, 2024

In terms of resulting speedups, the approximate order is programming hardware, then programming against PBA APIs, then programming in an unmanaged language such as C++, then a managed language such as Python. The CUDA API and SDK were first released by NVIDIA in 2007. GPU PBAs, 4% other PBAs, 4% FPGA, and 0.5%

Benchmark 115

Benchmark Banking Analytics Big data 115

AWS Machine Learning

NOVEMBER 22, 2023

You can save time, money, and labor by implementing classifications in your workflow, and documents go to downstream applications and APIs based on document type. This helps you avoid throttling limits on API calls due to polling the Get* APIs. His interests include serverless architectures and AI/ML.

APIs 118

APIs Metrics Benchmark Enterprise 118

Interaction Metrics

APRIL 17, 2025

Best For Enterprise teams (especially in finance or hospitality) that need visibility into the full customer journey and fast insights from multiple touchpoints. It supports SMS/MMS and offline collection, with exportable reports (XLS, CSV, PDF) and HRIS integration via API. Metrics Cards display real-time scores.

Surveys 48

Surveys Enterprise B2B Analytics 48

AWS Machine Learning

NOVEMBER 1, 2024

Tools and APIs – For example, when you need to teach Anthropic’s Claude 3 Haiku how to use your APIs well. Based on our hyperparameter tuning experiments across different use cases, the API allows a range of 4–256, with a default of 32. We focus on the task of answering questions about the table.

Best practices 98

Best practices APIs Finance Metrics 98

Cincom

MARCH 20, 2025

5- Inefficient Collaboration Between Sales, Finance, and Operations B2B sales dont happen in isolationeach deal requires input from multiple departments. Sales teams need accurate pricing from finance, product availability from operations, and approval from leadership. Shopify, Magento, Salesforce Commerce Cloud).

B2B 40

B2B Sales CRM Finance 40

Aspect

DECEMBER 24, 2018

Another customer making waves this year was Hoist Finance , who we were thrilled to see recognised as a silver winner in the ‘most effective implementation of technology’ category at the prestigious European Contact Centre and Customer Service Awards for its implementation of our cloud-based contact centre software, Aspect® Via.

Chatbots 59

Chatbots Finance Self service Benchmark 59

Cincom

APRIL 15, 2025

Cloud APIs & Microservices Enable seamless integration between CRM, ERP, and marketing automation platforms, ensuring dynamic and contextual interactions. insurance and finance) benefit from built-in compliance frameworks within customer experience management. Establish benchmarks to track improvements over time.

Customer Experience 40

Customer Experience Management Chatbots CRM 40

AWS Machine Learning

MARCH 14, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon via a single API. Kojima et al. 2022) introduced an idea of zero-shot CoT by using FMs’ untapped zero-shot capabilities.

Best practices 136

Best practices Engineering Chatbots Enterprise 136

Comm100

MAY 13, 2019

as phone lines get swamped and customer’s finances go?haywire. Live chat takes care of this by seamlessly integrating into any technology stack with its flexible API. Nowadays, customers expect to be able to choose how they contact your business, in ways which are convenient for them. in trouble very quickly?as Because of this, the?demand?for

CRM 71

CRM Finance Benchmark APIs 71

AWS Machine Learning

APRIL 8, 2024

In this post, we explore the latest features introduced in this release, examine performance benchmarks, and provide a detailed guide on deploying new LLMs with LMI DLCs at high performance. Before introducing this API, the KV cache was recomputed for any newly added requests. Qing Lan is a Software Development Engineer in AWS.

Engineering 116

Engineering Calibration APIs Enterprise 116

ChurnZero

NOVEMBER 20, 2020

If we’re looking to roll out to an entire team, then we look to more of those API pushes and how we connect one tool to another. . But I’m tracking that, and I’m generating automated [messages] – not surveys – but I’m saying, “Hey, did you know this is the benchmark for customers in your industry and of your size?

Finance 98

Finance Feedback Sales Accountability 98

AWS Machine Learning

JUNE 24, 2022

The generated models are stored and benchmarked in the Amazon SageMaker model registry. This might be a triggering mechanism via Amazon EventBridge , Amazon API Gateway , AWS Lambda functions, or SageMaker Pipelines. Application infrastructure – Hosts the source code of the infrastructure necessary to run the inference, if necessary.

Enterprise 122

Enterprise Engineering Accountability APIs 122

AWS Machine Learning

NOVEMBER 16, 2023

Enable a data science team to manage a family of classic ML models for benchmarking statistics across multiple medical units. He operates in the capacity of a Tech Lead, overseeing various operations for clients in Healthcare and Life Sciences, Finance, Aviation, and Manufacturing.

Healthcare 127

Healthcare Government Engineering APIs 127

AWS Machine Learning

SEPTEMBER 1, 2023

In this scenario, the generative AI application, designed by the consumer, must interact with the fine-tuner backend via APIs to deliver this functionality to the end-users. If an organization has no AI/ML experts in their team, then an API service might be better suited for them. 15K available FM reference Step 1.

Engineering 127

Engineering Accountability Construction APIs 127

AWS Machine Learning

DECEMBER 13, 2024

Crystal shares CWICs core functionalities but benefits from broader data sources and API access. RAG benchmark Compare the fine-tuned models performance against a RAG system using a pre-trained model. Crystal Clearwaters advanced AI assistant with expanded capabilities that empower internal teams operations.

Analytics 95

Analytics Management Accountability Engineering 95

ChurnZero

MARCH 18, 2022

My first answer is – just as a business finance-oriented person and former CEO – I like the notion of each CSM having their own MRR. What’s up with you making less API calls this month? Q: What metrics should individual contributors in Customer Success use to measure their performance? A [Dave]: It’s really hard.

SaaS 98

SaaS Metrics Surveys Enterprise 98

Cincom

MAY 3, 2024

Finance: Insert personalized disclosures, disclaimers, and t’s & c’s automatically into customer agreements by integrating with your systems. Our Eloquence software enables easy connectivity through pre-built integrations and customizable APIs to link templates to any enterprise data source.

Enterprise 40

Enterprise CRM APIs Customer retention 40

Vistio

SEPTEMBER 20, 2021

I think it’s easy to buy into the promise of eight easy APIs and being able to integrate data from different systems, but slowing down to define as a client what you really want, what you need, and then also how you’re going to be able to maintain and improve those integrations over time are something that we see often over sighted.

Contact Center 52

Contact Center Technology Finance Average Handle Time 52

Balto

JANUARY 14, 2025

Employee Engagement Analytics isnt just for customers; it benefits employee satisfaction too: Clear Feedback Loops : Metrics like average handle time (AHT) provide agents with clear performance benchmarks. API Strategies: Use API integration to connect disparate systems, ensuring smooth data flow.

Call Center 52

Call Center Analytics Average Handle Time Big data 52

ChurnZero

MARCH 18, 2022

The Q&A portion of the webinar further explored commonly misused metrics, benchmarks, and measurement practices in Customer Success and SaaS. My first answer is just as a business finance-oriented person and former CEO I like the notion of each CSM having their own MRR. What’s up with you making less API calls this month?

SaaS 52

SaaS Metrics Surveys Enterprise 52

AWS Machine Learning

NOVEMBER 29, 2023

Each trained model needs to be benchmarked against many tasks not only to assess its performances but also to compare it with other existing models, to identify areas that needs improvements and finally, to keep track of advancements in the field. These benchmarks have leaderboards that can be used to compare and contrast evaluated models.

Benchmark 119

Benchmark Metrics Engineering APIs 119

AWS Machine Learning

DECEMBER 1, 2024

through our new Rerank API in Amazon Bedrock. Through a single Rerank API call in Amazon Bedrock, you can integrate Rerank into existing systems at scale, whether keyword-based or semantic. Reranking strictly improves first-stage retrievals on standard text retrieval benchmarks. By incorporating Cohere’s Rerank 3.5

APIs 112

APIs Benchmark Engineering Enterprise 112

AWS Machine Learning

OCTOBER 21, 2024

This feature empowers customers to import and use their customized models alongside existing foundation models (FMs) through a single, unified API. Having a unified developer experience when accessing custom models or base models through Amazon Bedrock’s API. Ease of deployment through a fully managed, serverless, service. 2, 3, 3.1,

APIs 142

APIs Scripts Finance Real estate 142

AWS Machine Learning

FEBRUARY 6, 2025

DeepSeek models and deployment on Amazon Bedrock DeepSeek AI, a company specializing in open weights foundation AI models, recently launched their DeepSeek-R1 models , which according to their paper have shown outstanding reasoning abilities and performance in industry benchmarks. Configure the tokenizer for the imported model.

APIs 126

APIs Best practices Government Finance 126

AWS Machine Learning

JANUARY 14, 2025

For example, in the case of travel planning, the agent would need to maintain a high-level plan for checking weather forecasts, searching for hotel rooms and attractions, while simultaneously reasoning about the correct usage of a set of hotel-searching APIs. We refer to this approach as assertion-based benchmarking. Sonnet models.

Finance 119

Finance Benchmark Construction Enterprise 119

AWS Machine Learning

JANUARY 7, 2025

The LCH team opted for a custom user interface (UI) instead of the built-in web experience provided by Amazon Q Business to have more control over the frontend by directly accessing the Amazon Q Business API. A ChatSync Lambda function is responsible for accessing the Amazon Q Business ChatSync API to start an Amazon Q Business conversation.

APIs 104

APIs Enterprise Engineering Automotive 104

AWS Machine Learning

JANUARY 7, 2025

These managed agents play conductor, orchestrating interactions between FMs, API integrations, user conversations, and knowledge bases loaded with your data. If the user request invokes an action, action groups configured for the agent will invoke different API calls, which produce results that are summarized as the response to the user.

Chatbots 112

Chatbots Management Best practices APIs 112

AWS Machine Learning

NOVEMBER 26, 2024

Additionally, straightforward configuration options that allow us to quickly generate benchmarks became essential. We use AWS Fargate to run CPU inferences and other supporting components, usually alongside a comprehensive frontend API. This complexity is typically required for an ML organization to provide product-side functionality.

Healthcare 112

Healthcare Engineering APIs Telecommunications 112

AWS Machine Learning

APRIL 7, 2025

In this post, I show you how to create a simple finance assistant agent equipped with a tool to retrieve financial data from a datastore, as depicted in the following diagram. Configure tracing for agent For fine-grained control and flexibility in tracking, you can use MLflows tracing decorator APIs.

Government 109

Government Metrics APIs Engineering 109

Comm100

APRIL 9, 2025

2025 Live Chat Benchmark Report Uncover key performance benchmarks across industries and see how AI is shaping the future of customer service. Download the report Benchmark Report So what are some of the main differences that set AI agents apart from a conventional chatbot? Download the full report for expert insights!

Chatbots 52

Chatbots Scripts Benchmark APIs 52

Cincom

FEBRUARY 13, 2025

Consistency across teams : Sales, finance, and operations work with unified data. CPQ allows companies to create personalized, customer-specific quotes at scale, adjusting configurations, pricing, and terms based on buyer intent, past transactions, and industry benchmarks. Focus on the total cost of ownership, not just price.

CRM 40

CRM Upselling Sales Finance 40