AWS Machine Learning

JUNE 12, 2024

Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading artificial intelligence (AI) startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that is best suited for your use case.

APIs 123

APIs Accountability Benchmark Government 123

AWS Machine Learning

MARCH 15, 2024

Furthermore, model hosting on Amazon SageMaker JumpStart can help by exposing the endpoint API without sharing model weights. FL can have a potential impact on the entire treatment cycle, and now even more so with the focus on data interoperability from large federal organizations and government leaders.

Healthcare 119

Healthcare Government Best practices Engineering 119

AWS Machine Learning

OCTOBER 2, 2024

In addition, they use the developer-provided instruction to create an orchestration plan and then carry out the plan by invoking company APIs and accessing knowledge bases using Retrieval Augmented Generation (RAG) to provide an answer to the user’s request. Valid government-issued ID (driver’s license, passport, etc.)

Best practices 94

Best practices APIs Metrics Accountability 94

AWS Machine Learning

FEBRUARY 24, 2023

In recent years, advances in computer vision have enabled researchers, first responders, and governments to tackle the challenging problem of processing global satellite imagery to understand our planet and our impact on it. OpenSearch Dashboard also enables users to search and run analytics with this dataset.

APIs 97

APIs Benchmark Government Analytics 97

AWS Machine Learning

JUNE 24, 2022

The generated models are stored and benchmarked in the Amazon SageMaker model registry. The data is cataloged via the AWS Glue Data Catalog and shared with other users and accounts via AWS Lake Formation (the data governance layer). In the same account, Amazon SageMaker Feature Store can be hosted, but we don’t cover it this post.

Enterprise 109

Enterprise Engineering Accountability APIs 109

AWS Machine Learning

NOVEMBER 17, 2022

In this post, we provide an overview of how to deploy and run inference with the AlexaTM 20B model programmatically through JumpStart APIs, available in the SageMaker Python SDK. Note that we need to pass Predictor class when we deploy model through Model class, #for being able to run inference through the sagemaker API.

Scripts 101

Scripts APIs Government Engineering 101

AWS Machine Learning

MARCH 14, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon via a single API. Kojima et al. 2022) introduced an idea of zero-shot CoT by using FMs’ untapped zero-shot capabilities.

Best practices 125

Best practices Engineering Chatbots Enterprise 125

AWS Machine Learning

SEPTEMBER 1, 2023

The infrastructure code for all these accounts is versioned in a shared service account (advanced analytics governance account) that the platform team can abstract, templatize, maintain, and reuse for the onboarding to the MLOps platform of every new team. 15K available FM reference Step 1.

Engineering 122

Engineering Accountability Construction APIs 122

Pointillist

JULY 25, 2018

Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs. The decision to conduct a paid pilot depends upon your company size, project scope, internal processes and governance.

Analytics 43

Analytics Metrics Government Journey mapping 43

Balto

JANUARY 14, 2025

Employee Engagement Analytics isnt just for customers; it benefits employee satisfaction too: Clear Feedback Loops : Metrics like average handle time (AHT) provide agents with clear performance benchmarks. Data Governance: Effective data governance is crucial for managing data overload and ensuring data quality.

Call Center 52

Call Center Analytics Average Handle Time Big data 52

aircall

MAY 24, 2021

In today’s marketplace, it’s hard to survive without the cloud, big data, APIs, IoT, machine learning, artificial intelligence, automation, and mobile technologies. Organization: structure, governance, roles, etc. Run an audit to create a benchmark to map your current status. What Is a Digital Transformation Framework?

Best practices 62

Best practices Call Center Analytics Technology 62

Comm100

NOVEMBER 13, 2022

Compared to more lengthy phone waits, Comm100’s benchmark score for live chat wait times in 2021 was just 36 seconds. Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. Headquartered: Vancouver, British Columbia, Canada. Founded: 2009.

Customer Service 95

Customer Service Chatbots Best practices Surveys 95

AWS Machine Learning

DECEMBER 1, 2024

through our new Rerank API in Amazon Bedrock. Through a single Rerank API call in Amazon Bedrock, you can integrate Rerank into existing systems at scale, whether keyword-based or semantic. Reranking strictly improves first-stage retrievals on standard text retrieval benchmarks. By incorporating Cohere’s Rerank 3.5

APIs 106

APIs Benchmark Engineering Enterprise 106

AWS Machine Learning

FEBRUARY 6, 2025

DeepSeek models and deployment on Amazon Bedrock DeepSeek AI, a company specializing in open weights foundation AI models, recently launched their DeepSeek-R1 models , which according to their paper have shown outstanding reasoning abilities and performance in industry benchmarks.

APIs 104

APIs Best practices Government Finance 104

AWS Machine Learning

JANUARY 7, 2025

These managed agents play conductor, orchestrating interactions between FMs, API integrations, user conversations, and knowledge bases loaded with your data. Responsible AI considerations such as privacy, security, safety, controllability, fairness, explainability, transparency and governance help ensure that AI systems are trustworthy.

Chatbots 103

Chatbots Management APIs Best practices 103

AWS Machine Learning

FEBRUARY 20, 2025

Data governance With diverse users accessing the platform and differing data access permissions, data governance and isolation were critical. The Amazon Bedrock unified API and robust infrastructure provided the ideal platform to develop, test, and deploy LLM solutions at scale.

Customer Support 104

Customer Support APIs Engineering Feedback 104