AWS Machine Learning

MARCH 14, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon via a single API. Kojima et al. 2022) introduced an idea of zero-shot CoT by using FMs’ untapped zero-shot capabilities.

Best practices 129

Best practices Engineering Chatbots Enterprise 129

Hodusoft

SEPTEMBER 18, 2024

Challenges Faced by HMOs that Use Manual HMO Call Centers Some Latest Statistics on Healthcare Customer Service Costs Associated with Manual HMO Contact Centers What is an Omnichannel Contact Center? First Contact Resolution Rate The healthcare industry benchmark for first contact resolution ( FCR ) rate in healthcare is 71 percent.

Call Center 52

Call Center Contact center software Healthcare Contact Center 52

AWS Machine Learning

NOVEMBER 1, 2024

Tools and APIs – For example, when you need to teach Anthropic’s Claude 3 Haiku how to use your APIs well. Based on our hyperparameter tuning experiments across different use cases, the API allows a range of 4–256, with a default of 32. Sovik Kumar Nath is an AI/ML and Generative AI Senior Solutions Architect with AWS.

Best practices 95

Best practices APIs Finance Metrics 95

CSM Magazine

MAY 14, 2024

By offering flexible integration options and enabling customers to leverage third-party solutions through APIs and SDKs, Avaya delivers superior outcomes while providing customers the freedom to innovate and customise their experience, building on top of what already works for them.

Healthcare 52

Healthcare Enterprise Analytics Benchmark 52

AWS Machine Learning

JANUARY 19, 2024

Another example might be a healthcare provider who uses PLM inference endpoints for clinical document classification, named entity recognition from medical reports, medical chatbots, and patient risk stratification. We use the Recognizing Textual Entailment dataset from the GLUE benchmarking suite. training.py ).

Metrics 122

Metrics Scripts Benchmark Enterprise 122

AWS Machine Learning

OCTOBER 5, 2022

Apache Flink is a distributed streaming, high-throughput, low-latency data flow engine that provides a convenient and easy way to use the Data Stream API, and it supports stateful processing functions, checkpointing, and parallel processing out of the box. Yash Shah is a Science Manager in the Amazon ML Solutions Lab.

Calibration 104

Calibration Engineering Automotive Analytics 104

AWS Machine Learning

SEPTEMBER 1, 2023

In this scenario, the generative AI application, designed by the consumer, must interact with the fine-tuner backend via APIs to deliver this functionality to the end-users. If an organization has no AI/ML experts in their team, then an API service might be better suited for them. 15K available FM reference Step 1.

Engineering 126

Engineering Accountability Construction APIs 126

AWS Machine Learning

DECEMBER 13, 2024

Crystal shares CWICs core functionalities but benefits from broader data sources and API access. RAG benchmark Compare the fine-tuned models performance against a RAG system using a pre-trained model. Crystal Clearwaters advanced AI assistant with expanded capabilities that empower internal teams operations.

Analytics 76

Analytics Management Accountability Engineering 76

Balto

JANUARY 14, 2025

Employee Engagement Analytics isnt just for customers; it benefits employee satisfaction too: Clear Feedback Loops : Metrics like average handle time (AHT) provide agents with clear performance benchmarks. API Strategies: Use API integration to connect disparate systems, ensuring smooth data flow.

Call Center 52

Call Center Analytics Average Handle Time Big data 52

AWS Machine Learning

JUNE 29, 2022

This necessitates the requirement for a fully managed service that can be integrated into applications using API calls without the need for extensive machine learning (ML) expertise. Over time, various NLP techniques for text analysis have also evolved. Set up the AWS CLI and AWS SDKs. Optional) Set up your Cloud9 IDE environment.

Metrics 89

Metrics Telecommunications Benchmark APIs 89

JustCall

FEBRUARY 28, 2024

And when you think about the range of features the latter offers at $49 per user per month — all 3 dialers, bulk SMS campaigns and workflows, live call monitoring , advanced analytics and reporting, API and webhooks, live call monitoring, and so much more, it is simply astounding. How are JustCall’s Sales Dialer and Mojo Dialer different?

Real estate 52

Real estate CRM APIs Sales 52

Cincom

MAY 3, 2024

Healthcare: Build patient estimates and bills pulling accurate medical codes and health plan details automatically from connected systems. Our Eloquence software enables easy connectivity through pre-built integrations and customizable APIs to link templates to any enterprise data source.

Enterprise 40

Enterprise CRM APIs Customer retention 40

AWS Machine Learning

AUGUST 13, 2024

Generative artificial intelligence (AI) provides an opportunity for improvements in healthcare by combining and analyzing structured and unstructured data across previously disconnected silos. Generative AI can help raise the bar on efficiency and effectiveness across the full scope of healthcare delivery.

Healthcare 130

Healthcare APIs Consulting Consulting 130

AWS Machine Learning

MARCH 15, 2024

In this post, we discuss the value and potential impact of federated learning in the healthcare field. However, the datasets needed to build the ML models and give reliable results are sitting in silos across different healthcare systems and organizations. This isolated legacy data has the potential for massive impact if cumulated.

Healthcare 124

Healthcare Government Best practices Engineering 124

AWS Machine Learning

DECEMBER 1, 2024

through our new Rerank API in Amazon Bedrock. Through a single Rerank API call in Amazon Bedrock, you can integrate Rerank into existing systems at scale, whether keyword-based or semantic. Reranking strictly improves first-stage retrievals on standard text retrieval benchmarks. By incorporating Cohere’s Rerank 3.5

APIs 110

APIs Benchmark Engineering Enterprise 110

AWS Machine Learning

FEBRUARY 27, 2025

Through real-time retrieval of relevant medical information, RAG systems can provide more reliable and contextually appropriate responses, making them particularly valuable for healthcare applications where precision is crucial. Analysis The final stage empowers healthcare data scientists with detailed analytical capabilities.

Healthcare 81

Healthcare Metrics Engineering Benchmark 81

AWS Machine Learning

NOVEMBER 26, 2024

Challenges in deploying advanced ML models in healthcare Rad AI, being an AI-first company, integrates machine learning (ML) models across various functions—from product development to customer success, from novel research to internal applications. Healthcare applications make some of the usual AI complexities more challenging.

Healthcare 106

Healthcare Engineering APIs Telecommunications 106

AWS Machine Learning

FEBRUARY 6, 2025

DeepSeek models and deployment on Amazon Bedrock DeepSeek AI, a company specializing in open weights foundation AI models, recently launched their DeepSeek-R1 models , which according to their paper have shown outstanding reasoning abilities and performance in industry benchmarks. Configure the tokenizer for the imported model.

APIs 109

APIs Best practices Government Finance 109

AWS Machine Learning

JANUARY 7, 2025

Generative AI applications are gaining widespread adoption across various industries, including regulated industries such as financial services and healthcare. These managed agents play conductor, orchestrating interactions between FMs, API integrations, user conversations, and knowledge bases loaded with your data.

Chatbots 108

Chatbots Management Best practices APIs 108

Comm100

APRIL 9, 2025

2025 Live Chat Benchmark Report Uncover key performance benchmarks across industries and see how AI is shaping the future of customer service. Download the report Benchmark Report So what are some of the main differences that set AI agents apart from a conventional chatbot? Healthcare : Need to book a doctors appointment?

Chatbots 52

Chatbots Scripts Benchmark APIs 52