AWS Machine Learning

AUGUST 13, 2024

The healthcare industry generates and collects a significant amount of unstructured textual data, including clinical documentation such as patient information, medical history, and test results, as well as non-clinical documentation like administrative records. Lastly, the Lambda function stores the question list in Amazon S3.

Healthcare 126

Healthcare APIs Consulting Consulting 126

AWS Machine Learning

FEBRUARY 12, 2025

Amazon Bedrock is a fully managed service that makes FMs from leading AI startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that is best suited for your use case. Solution overview The solution comprises two main steps: Generate synthetic data using the Amazon Bedrock InvokeModel API.

APIs 75

APIs Management Benchmark Scripts 75

AWS Machine Learning

MARCH 3, 2025

AWS Local Zones are a type of edge infrastructure deployment that places select AWS services close to large population and industry centers. They enable applications requiring very low latency or local data processing using familiar APIs and tool sets. He serves as a technical advisor to startups building on AWS.

APIs 72

APIs Benchmark Metrics Healthcare 72

AWS Machine Learning

MAY 15, 2024

Acting as a model hub, JumpStart provided a large selection of foundation models and the team quickly ran their benchmarks on candidate models. Regarding the inference, customers using Amazon Ads now have a new API to receive these generated images. The Amazon API Gateway receives the PUT request (step 1).

Advertising 122

Advertising APIs Engineering Benchmark 122

Cincom

FEBRUARY 14, 2025

Use APIs and middleware to bridge gaps between CPQ and existing enterprise systems, ensuring smooth data flow. Automate Price Calculations and Adjustments Utilize real-time pricing engines within CPQ to dynamically calculate prices based on market trends, cost fluctuations, and competitor benchmarks.

Best practices 40

Best practices Sales CRM Finance 40

AWS Machine Learning

SEPTEMBER 6, 2023

These SageMaker endpoints are consumed in the Amplify React application through Amazon API Gateway and AWS Lambda functions. To protect the application and APIs from inadvertent access, Amazon Cognito is integrated into Amplify React, API Gateway, and Lambda functions. You access the React application from your computer.

Enterprise 115

Enterprise APIs Real estate Construction 115

Spearline

FEBRUARY 3, 2020

With such a rise in popularity of mobile usage around the world, we are delighted to announce that from February 2020, our customers will be able to test the sending of an SMS message to a destination specified by them, via the Spearline API. Access real-time reporting and analytics via Spearline API polling. New to Spearline?

Telecommunications 92

Telecommunications APIs Benchmark Enterprise 92

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 114

APIs Metrics Consulting Consulting 114

AWS Machine Learning

JUNE 25, 2024

For more information about Jamba-Instruct, including relevant benchmarks, refer to Built for the Enterprise: Introducing AI21’s Jamba-Instruct Model. Programmatic access You can also access Jamba-Instruct through an API, using Amazon Bedrock and AWS SDK for Python (Boto3).

APIs 115

APIs Benchmark Enterprise Technology 115

AWS Machine Learning

FEBRUARY 8, 2023

Although you can integrate the model directly into an application, the approach that works well for production-grade applications is to deploy the model behind an endpoint and then invoke the endpoint via a RESTful API call to obtain the inference. However, you can use any other benchmarking tool. large two-core machine.

Benchmark 90

Benchmark Metrics APIs Engineering 90

AWS Machine Learning

APRIL 22, 2024

Factors such as industry-specific regulations, company size, and regional policies can influence the ESG workflow steps. Consider the following guidelines: Implement real-time monitoring – Set up monitoring systems to track generative AI performance against sustainability benchmarks, focusing on efficiency and environmental impact.

Best practices 130

Best practices Benchmark Transportation Engineering 130

Netomi

SEPTEMBER 20, 2021

The company works with companies providing diverse products and services across a variety of industries, including WestJet, Brex, Zinus, Singtel, Circles Life, WB Games and HP. CSML helps developers build and deploy chatbots easily with its expressive syntax and its capacity to connect to any third party API. Key features.

Chatbots 126

Chatbots APIs Surveys Analytics 126

Fonolo

NOVEMBER 14, 2018

It’s important for all departments to have benchmarks for success that can be easily measured and tracked. Call center and customer service teams have a variety of KPIs to choose from, but as each company and support department is different, their benchmarks will vary. He leads product management for Nexmo, the Vonage API Platform.

Benchmark 85

Benchmark Abandon rate Call Center Abandon Call 85

AWS Machine Learning

JULY 10, 2024

Red-teaming engages human testers to probe an AI system for flaws in an adversarial style, and complements our other testing techniques, which include automated benchmarking against publicly available and proprietary datasets, human evaluation of completions against proprietary datasets, and more.

Government 122

Government Education Best practices APIs 122

AWS Machine Learning

JUNE 21, 2024

eSentire is an industry-leading provider of Managed Detection & Response (MDR) services protecting users, data, and applications of over 2,000 organizations globally across more than 35 industries. The application’s frontend is accessible through Amazon API Gateway , using both edge and private gateways.

Engineering 117

Engineering Construction APIs Benchmark 117

AWS Machine Learning

APRIL 20, 2023

An advanced job is a custom load test job that allows you to perform extensive benchmarks based on your ML application SLA requirements, such as latency, concurrency, and traffic pattern. Inference Recommender uses this information to run a performance benchmark load test. Running Advanced job. sm_client = boto3.client("sagemaker",

APIs 91

APIs Metrics Benchmark Engineering 91

Fonolo

OCTOBER 4, 2017

10 months ago, Avaya filed for chapter 11 protection kicking off the largest bankruptcy event in the history of the call center industry. The past 10 months have been unusually dynamic in the call center industry: Amazon entered call center game with Connect , unveiling it with a massive booth at Call Center Week. More Reading.

Marketing 173

Marketing Call Center APIs Benchmark 173

AWS Machine Learning

SEPTEMBER 11, 2024

The financial services industry (FSI) is no exception to this, and is a well-established producer and consumer of data and analytics. All industries have their own nuances and ways of doing business, and FSI is no exception—here, considerations such as regulation and zero-sum game competitive pressures loom large.

Benchmark 93

Benchmark Banking Analytics Big data 93

AWS Machine Learning

NOVEMBER 22, 2023

You can save time, money, and labor by implementing classifications in your workflow, and documents go to downstream applications and APIs based on document type. This helps you avoid throttling limits on API calls due to polling the Get* APIs. His interests include serverless architectures and AI/ML.

APIs 111

APIs Metrics Benchmark Enterprise 111

Lumoa

JULY 6, 2023

New API AppStore integration Those of you who are pulling data from the AppStore are going to love this, and if you aren’t pulling AppStore data, there has never been a better time to start! Contact your CS manager or help@lumoa.me if you have questions about this process!

APIs 15

APIs industry standards Surveys Benchmark 15

Upstream Works

MARCH 21, 2019

Establishing customer trust and loyalty is the single most important aspect of customer experience, according to the Dimension Data 2019 Global Customer Experience Benchmarking Report. The report also identifies speed of resolution, agent knowledge and ease of contact as key factors which foster that trust and loyalty.

Customer Experience 92

Customer Experience Management Contact center software Self service 92

AWS Machine Learning

MAY 13, 2024

This is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading artificial intelligence (AI) companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API. It’s serverless, so you don’t have to manage any infrastructure.

Healthcare 125

Healthcare Engineering APIs Benchmark 125

AWS Machine Learning

OCTOBER 2, 2024

In addition, they use the developer-provided instruction to create an orchestration plan and then carry out the plan by invoking company APIs and accessing knowledge bases using Retrieval Augmented Generation (RAG) to provide an answer to the user’s request. In Part 1, we focus on creating accurate and reliable agents.

Best practices 94

Best practices APIs Metrics Accountability 94

Cincom

MARCH 20, 2025

Introduction Meet John, a sales manager at a manufacturing company that produces customized industrial generators. Businesses selling industrial equipment , software packages, or custom-built machinery must account for multiple variablescomponent compatibility, regulatory compliance, and customer-specific requirements.

B2B 40

B2B Sales CRM Finance 40

AWS Machine Learning

OCTOBER 21, 2024

In this blog post, we will introduce how to use an Amazon EC2 Inf2 instance to cost-effectively deploy multiple industry-leading LLMs on AWS Inferentia2 , a purpose-built AWS AI chip, helping customers to quickly test and open up an API interface to facilitate performance benchmarking and downstream application calls at the same time.

APIs 80

APIs Benchmark Education Marketing 80

AWS Machine Learning

MARCH 13, 2024

Now, let’s look at latency and throughput performance benchmarking for model serving with the default JumpStart deployment configuration. For more information on how to consider this information and adjust deployment configurations for your specific use case, see Benchmark and optimize endpoint deployment in Amazon SageMaker JumpStart.

Benchmark 126

Benchmark Scripts APIs Feedback 126

AWS Machine Learning

JUNE 12, 2024

Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading artificial intelligence (AI) startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that is best suited for your use case.

APIs 123

APIs Accountability Benchmark Government 123

AWS Machine Learning

APRIL 12, 2023

For a single model registration we can use the ModelStep API to create a SageMaker model in registry. The SageMaker Python APIs also allowed us to send custom metadata that we wanted to pass to select the best models. Sumir Kumar is a Solutions Architect at AWS and has over 13 years of experience in technology industry.

Scripts 96

Scripts APIs Metrics Best practices 96

AWS Machine Learning

MAY 22, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

Scripts 128

Scripts Engineering Accountability APIs 128

AWS Machine Learning

MARCH 14, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon via a single API. Kojima et al. 2022) introduced an idea of zero-shot CoT by using FMs’ untapped zero-shot capabilities.

Best practices 125

Best practices Engineering Chatbots Enterprise 125

AWS Machine Learning

JULY 25, 2024

As conversational artificial intelligence (AI) agents gain traction across industries, providing reliability and consistency is crucial for delivering seamless and trustworthy user experiences. However, the dynamic and conversational nature of these interactions makes traditional testing and evaluation methods challenging.

APIs 125

APIs Engineering Best practices Virtual Agent 125

RichCall

SEPTEMBER 13, 2017

Check out what recent reports and experts suggest, and take part in a contact center benchmarking survey to get more accurate data on the current contact center trends. Global Contact Centre Benchmarking Report, Dimension Data 2017. Dimension Data’s 2016 Global Contact Centre Benchmarking Report, © Dimension Data 2013-2016.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64

NICE inContact

MARCH 27, 2018

As revealed by the CX Transformation Benchmark Study : Over two-thirds of all customer service interactions, or total volume, are with live customer service agents (e.g., Customer-facing AI is evolving rapidly and is often industry or use case specific. Exceptional Customer Experience Still Relies on Agent Assistance. voice or chat).

Contact Center 54

Contact Center Benchmark Self service APIs 54

Pointillist

JULY 25, 2018

Estimate project duration by speaking with the vendors you have shortlisted and any industry consultants/analysts who may be advising you. Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs.

Analytics 93

Analytics Government Metrics APIs 93

AWS Machine Learning

JULY 15, 2024

However, traditional dubbing methods are costly ( about $20 per minute with human review effort ) and time consuming, making them a common challenge for companies in the Media & Entertainment (M&E) industry. Welocalize benchmarks the performance of using LLMs and machine translations and recommends using LLMs as a post-editing tool.

Engineering 115

Engineering Entertainment Big data APIs 115

AWS Machine Learning

JUNE 5, 2023

Autotune uses best practices as well as internal benchmarks for selecting the appropriate ranges. He helps customers in the Financial Services industry with their operations in AWS. Autotune is a new feature of automatic model tuning that helps save you time and reduce wasted resources on finding optimal hyperparameter ranges.

APIs 88

APIs Enterprise Benchmark Metrics 88

aircall

FEBRUARY 26, 2018

We’re humbled to once again be recognized as an industry leader and eager to maintain our spot on the podium moving forward. The current benchmark is set for 96% customer satisfaction, but they regularly surpass this number. Using Aircall’s open API, users can create customizable integrations.

call center software 59

call center software Call Center First call resolution Technical Support 59