AWS Machine Learning

FEBRUARY 5, 2025

Note: For any considerations of adopting this architecture in a production setting, it is imperative to consult with your company specific security policies and requirements. model API exposed by SageMaker JumpStart properly. encode("utf-8") def transform_output(self, output): output_data = json.loads(output.read().decode("utf-8"))

Chatbots 118

Chatbots Construction Best practices APIs 118

TeleDirect

APRIL 16, 2025

Agents must be trained in healthcare-specific terminology, triage protocols, and patient communication best practices. Customizable Scripts and Call Flows No two practices are alike. A: Yes, many medical call centers are equipped to process refill requests and coordinate with pharmacies based on your practices guidelines.

Call Center 62

Call Center Healthcare Call flow Scripts 62

AWS Machine Learning

OCTOBER 2, 2024

Because this is an emerging area, best practices, practical guidance, and design patterns are difficult to find in an easily consumable basis. This integration makes sure enterprises can take advantage of the full power of generative AI while adhering to best practices in operational excellence.

Government 131

Government APIs Enterprise Best practices 131

AWS Machine Learning

FEBRUARY 25, 2025

We recommend running similar scripts only on your own data sources after consulting with the team who manages them, or be sure to follow the terms of service for the sources that youre trying to fetch data from. As a security best practice, storing the client application data in Secrets Manager is recommended.

Enterprise 111

Enterprise Engineering APIs Accountability 111

Inbenta

APRIL 29, 2020

From our experience, it is the framing phase that is the most time-consuming as you have to consult with all the teams involved in the project and obtain various approvals to start the developments. Lack of expertise on chatbot best practices regarding ergonomic or editorial. How long does it take to deploy an AI chatbot?

Chatbots 140

Chatbots APIs Construction Best practices 140

CSM Magazine

FEBRUARY 19, 2025

Challenge 2: Integration with Wearables and Third-Party APIs Many people use smartwatches and heart rate monitors to measure sleep, stress, and physical activity, which may affect mental health. Third-party APIs may link apps to healthcare and meditation services. However, integrating these diverse sources is not straightforward.

APIs 52

APIs Healthcare Gamification Consulting 52

AWS Machine Learning

MAY 31, 2024

Amazon Bedrock is a fully managed service that makes foundational models (FMs) from leading artificial intelligence (AI) companies and Amazon available through an API, so you can choose from a wide range of FMs to find the model that’s best suited for your use case. Who does GDPR apply to?

Best practices 132

Best practices APIs Accountability Personalization 132

AWS Machine Learning

MAY 1, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Chatbots 132

Chatbots APIs Engineering Automotive 132

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 130

APIs Metrics Consulting Consulting 130

Cisco - Contact Center

JANUARY 10, 2023

Xentaurs is a next generation consulting and Cisco digital solution integrator partner dedicated to making digital technology transformation a reality. Cloverhound is skilled in delivering solutions with the best of innovation and simplicity. Accelerated Digital Transformation Framework.

Banking 133

Banking Enterprise Contact Center APIs 133

CSM Magazine

NOVEMBER 4, 2024

Local cultural consultants help align content. Technological Complexities Translation integration and access might be hampered by disparate systems, changing APIs, coding errors, content control restrictions, inconsistent workflows, and reporting. Continuous IT cooperation is vital.

Customer Experience 52

Customer Experience APIs Advertising Marketing 52

AWS Machine Learning

FEBRUARY 8, 2024

At the forefront of this evolution sits Amazon Bedrock , a fully managed service that makes high-performing foundation models (FMs) from Amazon and other leading AI companies available through an API. System integration – Agents make API calls to integrated company systems to run specific actions.

APIs 141

APIs Scripts Enterprise Management 141

AWS Machine Learning

AUGUST 21, 2024

LMA for healthcare is an extended version of the Live Meeting Assistant solution that has been adapted to generate clinical notes automatically during virtual doctor-patient consultations. In the future, we expect LMA for healthcare to use the AWS HealthScribe API in addition to other AWS services.

Healthcare 123

Healthcare Consulting Consulting APIs 123

AWS Machine Learning

OCTOBER 3, 2024

In this post, we describe how Aviva built a fully serverless MLOps platform based on the AWS Enterprise MLOps Framework and Amazon SageMaker to integrate DevOps best practices into the ML lifecycle. We illustrate the entire setup of the MLOps platform using a real-world use case that Aviva has adopted as its first ML use case.

APIs 96

APIs Construction Engineering Accountability 96

Outsource Consultants

OCTOBER 4, 2021

Strategic partners are superior because they can deliver sophisticated customer service quickly, but also develop strategies and best practices to evolve with your brand. By combining best-in-class tools, APIs, and workflows, all to empower highly skilled agents, strategic partners can elevate customer satisfaction over the long term.

outsourcing 128

outsourcing Customer Service Self service Contact Center 128

AWS Machine Learning

SEPTEMBER 18, 2024

We present our solution through a fictional consulting company, OneCompany Consulting, using automatically generated personalized website content for accelerating business client onboarding for their consultancy service. UX/UI designers have established best practices and design systems applicable to all of their websites.

Personalization 130

Personalization Construction Consulting Consulting 130

AWS Machine Learning

JUNE 27, 2023

That is where Provectus , an AWS Premier Consulting Partner with competencies in Machine Learning, Data & Analytics, and DevOps, stepped in. Provectus is an AWS Machine Learning Competency Partner and AI-first transformation consultancy and solutions provider helping design, architect, migrate, or build cloud-native applications on AWS.

Engineering 117

Engineering APIs Scripts Entertainment 117

AWS Machine Learning

JUNE 12, 2024

This solution uses an Amazon Cognito user pool as an OAuth-compatible identity provider (IdP), which is required in order to exchange a token with AWS IAM Identity Center and later on interact with the Amazon Q Business APIs. Amazon Q uses the chat_sync API to carry out the conversation.

APIs 139

APIs Enterprise Accountability Feedback 139

AWS Machine Learning

MARCH 19, 2024

The user can use the Amazon Recognition DetectText API to extract text data from these images. Because the Python example codes were saved as a JSON file, they were indexed in OpenSearch Service as vectors via an OpenSearchVevtorSearch.fromtexts API call. About the authors Julia Hu is a Sr.

Construction 138

Construction Scripts APIs Enterprise 138

AWS Machine Learning

OCTOBER 27, 2022

To achieve these operational benefits, they implemented a number of best practice processes, including a fast data iteration and testing cycle, and parallel testing to find optimal data combinations. We can then call a Forecast API to create a dataset group and import data from the processed S3 bucket. Dan Sinnreich is a Sr.

APIs 98

APIs Best practices Metrics Government 98

AWS Machine Learning

DECEMBER 6, 2023

Amazon Bedrock is fully serverless with no underlying infrastructure to manage extending access to available models through a single API. In Q4’s solution, we use Amazon Bedrock as a serverless, API-based, multi-foundation model building block. LangChain supports Amazon Bedrock as a multi-foundation model API.

Chatbots 128

Chatbots APIs Engineering CRM 128

AWS Machine Learning

DECEMBER 13, 2023

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon with a single API, along with a broad set of capabilities you need to build generative AI applications.

APIs 130

APIs Accountability Best practices Engineering 130

AWS Machine Learning

MARCH 23, 2023

Applications and services can call the deployed endpoint directly or through a deployed serverless Amazon API Gateway architecture. To learn more about real-time endpoint architectural best practices, refer to Creating a machine learning-powered REST API with Amazon API Gateway mapping templates and Amazon SageMaker.

Scripts 120

Scripts APIs Government Analytics 120

Callminer

JULY 15, 2019

Join leading smart home service provider Vivint’s Ben Austin and Jacob Miller for an enlightening session on how they have designed and utilized automated speech analytics to extract KPI targeted scores and route those critical insights through an API to their own customized dashboard to track and coach on agent scoring/behaviors.

Telecommunications 28

Telecommunications Contact Center Analytics Employee engagement 28

TechSee

JUNE 9, 2022

Terilogy and KDDI Evolva will continue to work together to create best practices in the region that will serve as a reference for the call center market in Japan, improving CX and promoting DX for enterprise. Following is the original, translated Press Release. *. According to Terilogy research.

Telecommunications 109

Telecommunications Construction Contact Center Technical Support 109

AWS Machine Learning

SEPTEMBER 29, 2022

In this post, we share tips and best practices regarding cost allocation for your SageMaker environment and workloads. You can specify these tags in the tags parameter of create-domain or create-user-profile during profile or domain creation, or you can add them later using the add-tags API. Conclusion.

Enterprise 98

Enterprise APIs Government Accountability 98

AWS Machine Learning

NOVEMBER 30, 2022

AI Service Cards are a form of responsible AI documentation that provide customers with a single place to find information on the intended use cases and limitations, responsible AI design choices, and deployment and performance optimization best practices for our AI services.

Government 98

Government Best practices APIs Education 98

COPC

OCTOBER 26, 2023

Related CX Technology Consulting Fusing technology and expertise to design and deliver exceptional service journeys. Crafting LLM AI Assistants: Roles, Process and Timelines Using the latest AI may seem as easy as developers using APIs in commercial LLM options like OpenAI. Developing an LLM AI assistant involves multiple ingredients.

Technology 76

Technology Customer Experience APIs Consulting 76

AWS Machine Learning

OCTOBER 13, 2022

AWS offers a pre-trained and fully managed AWS AI service called Amazon Rekognition that can be integrated into computer vision applications using API calls and require no ML experience. You just have to provide an image to the Amazon Rekognition API and it can identify the required objects according to pre-defined labels.

Healthcare 98

Healthcare APIs Automotive Consulting 98

Fonolo

NOVEMBER 1, 2018

Best Practices for a Communication Channel. Choosing the best Communication Channel. Tobias has over 15 years of experience in customer care technology and the contact center industry with roles spanning engineering, consulting, pre-sales engineering, and product management/marketing. We’ll talk about. Importance of Chat.

Customer Service 69

Customer Service B2C Finance Engineering 69

AWS Machine Learning

JUNE 5, 2023

Autotune uses best practices as well as internal benchmarks for selecting the appropriate ranges. He brings over 11 years of risk management, technology consulting, data analytics, and machine learning experience. Using the previous example, the hyperparameters that Autotune can choose to be tunable are lr and batch-size.

APIs 98

APIs Enterprise Benchmark Metrics 98

AWS Machine Learning

JULY 24, 2023

In this section, we show how to build your own container, deploy your own GPT-2 model, and test with the SageMaker endpoint API. implement the model and the inference API. He is responsible for AWS architecture consulting and design. Build your own container The container’s file directory is presented in the following code.

APIs 98

APIs Engineering Construction Benchmark 98

AWS Machine Learning

MARCH 13, 2023

Using the SageMaker Inference Toolkit in building the Docker image allows us to easily use best practices for model serving and achieve low-latency inference. Finally, we use Amazon API Gateway as a way of integrating with our front end, the Ground Truth labeling application, to provide secure authentication to our backend.

Metrics 98

Metrics APIs Feedback Best practices 98

Pointillist

JULY 25, 2018

Estimate project duration by speaking with the vendors you have shortlisted and any industry consultants/analysts who may be advising you. Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs.

Analytics 93

Analytics Government Metrics APIs 93

DMG Consulting

MAY 2, 2024

These GUIs contain the elements, objects, and application programming interfaces (APIs) that let them integrate with CRM solutions, knowledge bases, and other operating systems; and the communication components needed to create self-service workflows and automations.

Self service 59

Self service Virtual Agent Contact Center CRM 59

ChurnZero

DECEMBER 29, 2020

In this article, we question the “Q” in QBR and if Customer Success teams are blindly following a best practice that may no longer be relevant to their customers’ success. Customers don’t value your word, which as consultants, is how you effect change to drive success.

SaaS 98

SaaS Chief Customer Officer Upselling Metrics 98

AWS Machine Learning

MAY 1, 2025

They maintain conversation context while securely connecting to various APIs and AWS services, making them ideal for tasks like customer service automation, data analysis, and business process automation. RACI matrix The collaboration between intelligent agents and human professionals is key to efficiency and accountability.

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