Natalie Petouhof

JULY 14, 2015

Tweet Managing your API’s has become a very complicated endeavor. If your role to is manage API’s it’s important to figure out how to automate that process. Today 3scale and Pivotal ® announced that the 3scale self-serve API management solution is available through the Pivotal Web Services (PWS) platform.

APIs 45

APIs Management Analytics Accountability 45

Avaya

NOVEMBER 16, 2016

Open APIs: An open API model is advantageous in that it allows developers outside of companies to easily access and use APIs to create breakthrough innovations. At the same time, however, publicly available APIs are also exposed ones. billion GB of data were being produced every day in 2012 alone!)

APIs 72

APIs Transportation Enterprise Healthcare 72

AWS Machine Learning

JUNE 25, 2024

In this blog post, we will share some of capabilities to help you get quick and easy visibility into Amazon Bedrock workloads in context of your broader application. With over 35 patents granted across various technology domains, she has a passion for continuous innovation and using data to drive business outcomes.

Metrics 120

Metrics APIs Government Big data 120

AWS Machine Learning

AUGUST 26, 2022

We explore two ways of obtaining the same result: via JumpStart’s graphical interface on Amazon SageMaker Studio , and programmatically through JumpStart APIs. Review training videos and blogs – JumpStart also provides numerous blog posts and videos that teach you how to use different functionalities within SageMaker.

APIs 97

APIs Scripts Enterprise Big data 97

AWS Machine Learning

SEPTEMBER 9, 2022

It stores history of ML features in the offline store (Amazon S3) and also provides APIs to an online store to allow low-latency reads of most recent features. With purpose-built services, the Amp team was able to release the personalized show recommendation API as described in this post to production in under 3 months. Conclusion.

Personalization 94

Personalization APIs Metrics Engineering 94

AWS Machine Learning

JULY 29, 2022

The solution also uses SAML attribute mapping to populate the SAML assertion with specific access-relevant data, such as user ID and user team. Because the solution creates a SAML API, you can use any IdP supporting SAML assertions to create this architecture. The API Gateway calls an SAML backend API. Custom SAML 2.0

Management 97

Management APIs Accountability Construction 97

AWS Machine Learning

JULY 19, 2022

To test the model output, we use a Jupyter notebook to run Python code to detect custom labels in a supplied image by calling Amazon Rekognition APIs. The solution workflow is as follows: Store satellite imagery data in Amazon S3 as the input source. Store satellite imagery data in Amazon S3 as an input source.

APIs 93

APIs Metrics Enterprise Marketing 93

AWS Machine Learning

SEPTEMBER 9, 2022

When the message is received by the SQS queue, it triggers the AWS Lambda function to make an API call to the Amp catalog service. The Lambda function retrieves the desired show metadata, filters the metadata, and then sends the output metadata to Amazon Kinesis Data Streams. Data Engineer for Amp on Amazon. About the authors.

Analytics 92

Analytics Engineering Metrics APIs 92

AWS Machine Learning

JULY 24, 2023

This blog post was co-authored, and includes an introduction, by Zilong Bai, senior natural language processing engineer at Patsnap. They use big data (such as a history of past search queries) to provide many powerful yet easy-to-use patent tools. implement the model and the inference API. gpt2 and predictor.py

APIs 89

APIs Engineering Construction Benchmark 89

AWS Machine Learning

APRIL 19, 2023

This example notebook demonstrates the pattern of using Feature Store as a central repository from which data scientists can extract training datasets. In addition to creating a training dataset, we use the PutRecord API to put the 1-week feature aggregations into the online feature store nightly. Nov-01,22:01:00 1 74.99 …9843 99.50

Engineering 97

Engineering Analytics APIs Enterprise 97

AWS Machine Learning

SEPTEMBER 9, 2022

This is a guest blog post cowritten with athenahealth. Prior to our adoption of Kubeflow on AWS, our data scientists used a standardized set of tools and a process that allowed flexibility in the technology and workflow used to train a given model. Anu Tumkur is an Architect at athenahealth.

Engineering 96

Engineering Healthcare APIs Scripts 96

AWS Machine Learning

AUGUST 12, 2024

The Step Functions state machine is configured with an AWS Lambda function to retrieve data from the Splunk index using the Splunk Enterprise SDK for Python. The SPL query requested through this REST API call is scoped to only retrieve the data of interest. Lambda supports container images.

Engineering 120

Engineering APIs Healthcare Analytics 120

ConvergeOne

DECEMBER 7, 2021

The purpose of this blog post is to help folks understand why this is important and how it relates specifically to customer experience. I mentioned open APIs and microservices. This is where we can currently apply some of the remaining components such as AI, machine learning, automation, big data, and analytics.

APIs 40

APIs Big data Analytics Self service 40

Nicereply

MAY 28, 2020

You can look for these phrases by reading the conversations there, exporting the data to Excel or using a customer support analytics and automation app that loads, indexes and tags the historical conversations, making it available for searching and exploring. In general, the more training data you have, the better.

Customer Support 92

Customer Support APIs Big data Personalization 92

Hodusoft

AUGUST 30, 2022

In this blog, we will get a detailed insight into all these three cloud-based technologies. The vendors of CCaaS build different products on APIs (Application Programming Interfaces) that work across several operating systems and Internet browsers. All these technologies are cloud-based technologies and share similarities.

Interactive Voice Response 52

Interactive Voice Response APIs Contact Center voip 52

aircall

APRIL 16, 2021

SaaS works well for a variety of general use cases, including: Data backup. Big data analytics. Flexibility – SaaS uses an open API (application programming interface) technology. The post How SaaS Software Can Help Sync Your Sales & Support Teams appeared first on Aircall Blog. It doesn’t discriminate!

SaaS 62

SaaS Sales Coaching APIs 62

aircall

MAY 24, 2021

In today’s marketplace, it’s hard to survive without the cloud, big data, APIs, IoT, machine learning, artificial intelligence, automation, and mobile technologies. Blogs, research, and whitepapers provide a good starting point for setting up your digital transformation framework. We live and work in the cloud era.

Best practices 62

Best practices Call Center Analytics Technology 62

Natalie Petouhof

FEBRUARY 24, 2016

Big Data & Analytics. Nova provides image generation capabilities (platform and toolset) as a service, APIs to allow customers to create film-quality 3D assets, video and static advertising imagery enabling the delivery of highly personalized and interactive videos to customers. Their areas of focus are: .

Government 40

Government Consulting Consulting Analytics 40

aircall

MARCH 19, 2021

With all the available customer data companies have at their disposal to enhance the performance of customer service, sales, and marketing efforts, a remarkable 73% of companies still do not use it effectively. And out of those who do practise data collection, only 12% analyze it. Best Practices of Customer Data Management.

Sales 62

Sales CRM Marketing Best practices 62

Talkdesk

JANUARY 16, 2018

With technological advancements in speech recognition, artificial intelligence and big data, the spoken words in those calls can now be used to elicit actionable insights from spoken information. Predicting customer behavior based on spoken interactions provides contact centers with a powerful tool to drive greater business results.

Analytics 40

Analytics Call Center Customer centricity Construction 40

Natalie Petouhof

APRIL 18, 2016

To get the most from their fintech partnerships, banks will need to embrace APIs and begin laying the groundwork to revamp their core systems. Nearly two-thirds of banks view partnerships as the most effective way of responding to the growing fintech threat.

Banking 40

Banking Customer Experience APIs Surveys 40

SmartKarrot

FEBRUARY 3, 2022

EBANX features hosted pages, and developer APIs, among other features. It also enables affiliates to make money by marketing and selling content on websites, private blogs, and other platforms. Neoway is a market intelligence and Big Data platform that provides companies with important insights to help them grow.

SaaS 10

SaaS Real estate Construction Transportation 10

SmartKarrot

JUNE 23, 2020

Without analytics, collation of behavioural data is a waste. Without analytics, CS teams can only rely on insufficient demographic data, or what’s called ‘vanity metrics. So, as Streaming, Sharing, Stealing: Big Data and the Future of Entertainment co-author Michael D. Remember: Data never lies .

Analytics 10

Analytics SaaS Upselling Entertainment 10

AWS Machine Learning

JANUARY 26, 2024

Define strict data ingress and egress rules to help protect against manipulation and exfiltration using VPCs with AWS Network Firewall policies. Repeat this process for each of the OWASP Top 10 for LLM vulnerabilities to ensure you’re maximizing the value of AWS services to implement defense in depth to protect your data and workloads.

Best practices 137

Best practices Government Engineering Accountability 137

AWS Machine Learning

AUGUST 15, 2022

For simplicity of this blog post, we use the entity lists method, which you can only use for plain text documents. Document is a wrapper function used to help parse the JSON response from the API. It provides a high-level abstraction and makes the API output iterable and easy to get information out of. TDocumentSchema().load(response)

Banking 95

Banking APIs Accountability Analytics 95

Natalie Petouhof

MAY 27, 2016

Tweet If you are wondering what I have been up to lately, I thought I would put all the research I have published into one place. Here’s a list of Dr. Natalie’s completed and published research and soon to be published content! The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming.

Automotive 40

Automotive CRM Analytics Big data 40

Natalie Petouhof

MAY 25, 2016

Tweet Having lived in Louisville, Kentucky I have experience my share of tornados. So just have a better warning signal for that in itself would have been wonderful.

Customer centricity 45

Customer centricity Technology Customer Experience Big data 45

AWS Machine Learning

APRIL 2, 2025

The goal of this blog post is to show you how a large language model (LLM) can be used to perform tasks that require multi-step dynamic reasoning and execution. In this context, the term tools refer to external capabilities or APIs that the model can access and interact with to extend its functionality beyond text-based responses.

APIs 106

APIs Engineering Analytics Healthcare 106

AWS Machine Learning

JANUARY 7, 2025

This blog post is co-written with Siokhan Kouassi and Martin Gregory at Parameta. When financial industry professionals need reliable over-the-counter (OTC) data solutions and advanced analytics, they can turn to Parameta Solutions , the data powerhouse behind TP ICAP. For code samples, see Run Amazon Bedrock Flows code samples.

Technical Support 106

Technical Support APIs Government Analytics 106

AWS Machine Learning

NOVEMBER 19, 2024

We showcase a variety of tools including database retrieval with Text2SQL, statistical models and visual charts with scientific libraries, biomedical literature search with public APIs and internal evidence, and medical image processing with Amazon SageMaker jobs. We reuse the data pipelines described in this blog post.

APIs 77

APIs Healthcare Engineering Banking 77