AWS Machine Learning

JUNE 12, 2024

Solution overview In this solution, we deploy a custom web experience for Amazon Q to deliver quick, accurate, and relevant answers to your business questions on top of an enterprise knowledge base. Amazon Q uses the chat_sync API to carry out the conversation. The following diagram illustrates the solution architecture.

APIs 138

APIs Enterprise Accountability Feedback 138

AWS Machine Learning

OCTOBER 2, 2024

It’s a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like Anthropic, Cohere, Meta, Mistral AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Government 130

Government APIs Enterprise Best practices 130

AWS Machine Learning

JUNE 25, 2024

This dashboard provides a holistic view of metrics pertaining to: The number of invocations and token usage that the Amazon Bedrock embedding model used to create your knowledge base and embed user queries as well as the Amazon Bedrock model used to respond to user queries given the context provided by the knowledge base.

Metrics 123

Metrics APIs Government Big data 123

AWS Machine Learning

NOVEMBER 27, 2023

We’ll point our search data flow to the file and output a file with corresponding results in a new file in an Amazon S3 location. Preparing a prompt After we create a knowledge base out of our PDF, we can test it by searching the knowledge base for a few sample queries. Add a custom transform with Python (PySpark).

Engineering 107

Engineering APIs Big data Accountability 107

AWS Machine Learning

FEBRUARY 1, 2024

In the batch case, there are a couple challenges compared to typical data pipelines. The data sources may be PDF documents on a file system, data from a software as a service (SaaS) system like a CRM tool, or data from an existing wiki or knowledge base. He also holds an MBA from Colorado State University.

Best practices 138

Best practices Engineering SaaS Accountability 138

aircall

APRIL 16, 2021

SaaS works well for a variety of general use cases, including: Data backup. Big data analytics. Flexibility – SaaS uses an open API (application programming interface) technology. They’d rather take the lead and get an answer on their own using an automated voice response system or a knowledge base.

SaaS 62

SaaS Sales Coaching APIs 62

Balto

JANUARY 14, 2025

But modern analytics goes beyond basic metricsit leverages technologies like call center data science, machine learning models, and big data to provide deeper insights. Predictive Analytics: Uses historical data to forecast future events like call volumes or customer churn. Immediate access to knowledge bases or FAQs.

Call Center 52

Call Center Analytics Average Handle Time Big data 52

Enghouse Interactive

JULY 10, 2018

Knowledge based and FAQ’s are not a one and done. For Partner Colorado, Enghouse’s use of open APIs allows integration with the in-house CRM. Instead of having to toggle back and forth between different screens and applications, agents proactively receive relevant and useful data on callers via ScreenPop.

Self service 40

Self service CRM Contact Center Analytics 40

SmartKarrot

NOVEMBER 23, 2021

With time, it develops a massive knowledge base and can anticipate the user or customer requirements. AI can learn from its past experiences and formulates predictions based on data. Interpret big data. Industries collect mounds and mounds of data in a single day.

Calibration 10

Calibration Automotive Big data Chatbots 10

AWS Machine Learning

NOVEMBER 27, 2024

Enterprises are facing challenges in accessing their data assets scattered across various sources because of increasing complexities in managing vast amount of data. Traditional search methods often fail to provide comprehensive and contextual results, particularly for unstructured data or complex queries.

Enterprise 109

Enterprise APIs Accountability Engineering 109

AWS Machine Learning

APRIL 2, 2025

In this context, the term tools refer to external capabilities or APIs that the model can access and interact with to extend its functionality beyond text-based responses. By planning, the LLM can break down a complex question into manageable steps, making sure that the right APIs are called in the correct order.

APIs 109

APIs Engineering Analytics Healthcare 109

AWS Machine Learning

JANUARY 7, 2025

Amazon Bedrock Flows provide a powerful, low-code solution for creating complex generative AI workflows with an intuitive visual interface and with a set of APIs in the Amazon Bedrock SDK. The agent submits the following query to the knowledge base: Product specifications and market context for Interest Rate option USD_2Y_1Y.

Technical Support 109

Technical Support APIs Government Analytics 109

AWS Machine Learning

NOVEMBER 19, 2024

We showcase a variety of tools including database retrieval with Text2SQL, statistical models and visual charts with scientific libraries, biomedical literature search with public APIs and internal evidence, and medical image processing with Amazon SageMaker jobs. Architecture diagram showing Agents for Bedrock system flow.

APIs 80

APIs Healthcare Engineering Banking 80

AWS Machine Learning

DECEMBER 4, 2024

Tecton accommodates these latency requirements by integrating with both disk-based and in-memory data stores, supporting in-memory caching, and serving features for inference through a low-latency REST API, which integrates with SageMaker endpoints. Now we can complete our fraud detection use case.

Engineering 100

Engineering APIs Airlines Government 100

AWS Machine Learning

MARCH 18, 2025

NIM microservices provide straightforward integration into generative AI applications using industry-standard APIs and can be deployed with just a few lines of code, or with a few clicks on the SageMaker JumpStart console. For inference request format, NIM on SageMaker supports the OpenAI API inference protocol (at the time of writing).

APIs 105

APIs Enterprise Engineering Accountability 105