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Guest Blog: Don’t Waste My Precious Time

ShepHyken

This week on our Friends on Friday guest blog post my colleague, Dan Rood, writes about the precious commodity of time and why we must use the latest technologies to help customers save time and have amazing customer experiences. Standardized web services and APIs for federating silos of data and connecting applications ease integration.

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Guest Blog: Winning Tactics for CX Vendor Selection

ShepHyken

Consider the number of critical APIs that are embedded. Double the APIs – quadruple your problems! The post Guest Blog: Winning Tactics for CX Vendor Selection appeared first on Shep Hyken. Is it robust enough for your scale and complexity of operations? Does the vendor have a proven track record with your legacy systems?

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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning

It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic. API Gateway also provides a WebSocket API. Incoming requests to the gateway go through this point.

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Integrate generative AI capabilities into Microsoft Office using Amazon Bedrock

AWS Machine Learning

In this blog post, we showcase a powerful solution that seamlessly integrates AWS generative AI capabilities in the form of large language models (LLMs) based on Amazon Bedrock into the Office experience. Note that these APIs use objects as namespaces, alleviating the need for explicit imports.

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Build generative AI applications quickly with Amazon Bedrock IDE in Amazon SageMaker Unified Studio

AWS Machine Learning

In this blog post, we’ll focus on Amazon Bedrock IDE and its generative AI capabilities within the Amazon SageMaker Unified Studio environment. This includes setting up Amazon API Gateway , AWS Lambda functions, and Amazon Athena to enable querying the structured sales data. Download all three sample data files.

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Using natural language in Amazon Q Business: From searching and creating ServiceNow incidents and knowledge articles to generating insights

AWS Machine Learning

This involves creating an OAuth API endpoint in ServiceNow and using the web experience URL from Amazon Q Business as the callback URL. The final step of the solution involves enhancing the application environment with a custom plugin for ServiceNow using APIs defined in an OpenAPI schema.

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Effortless API Management: Exploring Meraki’s New Dashboard Page for Developers

Cisco - Contact Center

A Dashboard Designed for Developers APIs serve as the bridges that enable different software systems to communicate, facilitating the flow of data and functionality. For developers, APIs are the… Read more on Cisco Blogs

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