APIs Call flow Demo 
VirtualPBX
FEBRUARY 18, 2021
The underlying platform that runs our Business Phone Plans , called Dash, includes an API that we use internally to pass information from one part of the system to another – such as when you transfer a call. Our Zapier template can, for instance, log inbound calls in a Google Sheet or note voicemail receipts in a Trello card.
AWS Machine Learning
SEPTEMBER 29, 2022
For a demo video describing the experience of a customer dialing into a contact center and interacting with QnABot, check out the below video: QnABot provides a preconfigured architecture that delivers a low-code experience, as shown in the following diagram. Export the Genesys call flow from the QnABot Content Designer.
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VirtualPBX
SEPTEMBER 24, 2021
DND allows you to pause all incoming call activity temporarily. Furthermore, you’ll have the ability to direct callers to a default call flow such as an assistant or voicemail box. In addition, you’ll have the ability to create custom integrations and utilize our API to meet your specific communication needs.
VirtualPBX
NOVEMBER 3, 2020
Automated Team Management With Webhooks and API. This type of connection building can be automated further with use of the VirtualPBX API , which has also been extended to our Advanced and Enterprise customers. Multiple Auto Attendants gives your business the opportunity to establish more than one inbound call flow.
SharpenCX
MARCH 16, 2021
You manage the integration from your main call flow, so you can decide what info your agents see and what paths your customers take. Our open APIs let us build call center integrations to the other platforms you use, too. Request a Demo. What’s more? Not a Salesforce or Zendesk user? Let’s talk about it.
TechSee
JANUARY 24, 2019
This is ideal for customers looking to make travel arrangements, change the details on their hotel stay, report a defect in a purchase or see a product demo. Integrations: Look for an ecosystem-friendly platform that is based on open APIs to maximize data integration and agent workflow.
Enghouse Interactive
SEPTEMBER 3, 2021
Increases productivity by improving call flows. Register Now to attend our launch webinar for a detailed overview and demo of the Enghouse UC solution. Increases Operational Agility. Easily engage with appropriately skilled resources wherever they may be.
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