APIs Call flow Sales 
Hodusoft
JANUARY 11, 2022
This metric is particularly important when outbound contact centers are also concerned with sales and conversions and not just customer service. An auto-dialer automates this process by making multiple calls simultaneously and bypassing busy or disconnected numbers to available agents. This is great for small sales contact centers.
TechSee
JANUARY 24, 2019
Use Cases: Shopping Concierge: Video chat support allows agents to connect with online customers in real time, offering them advice and recommendations that directly increase sales. Integrations: Look for an ecosystem-friendly platform that is based on open APIs to maximize data integration and agent workflow.
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VirtualPBX
NOVEMBER 3, 2020
Automated Team Management With Webhooks and API. Your Sales team, for example, would have access to the Slack channel that notifies them of inbound messages that need to be addressed. Multiple Auto Attendants gives your business the opportunity to establish more than one inbound call flow. Send Your First SMS Message.
aircall
OCTOBER 20, 2021
It’s a well-known but rare state of mind called “flow”, first identified in the 1960s by psychologist Mihaly Csikszentmihalyi. One of flow’s biggest enemies is hopping between different types of tasks. You can use its open API to create custom workflows, synchronizing agent availability with your Google Calendar, for example.
JustCall
APRIL 9, 2024
Collaboration functionalities: Look for collaborative sales features like call recording , whispering, and internal conferencing. For example, with JustCall, you can leverage a powerful suite of dialing features designed to maximize sales opportunities. Custom integrations and workflow automation with public API.
Calltools
MAY 29, 2024
Leaving a voicemail is often a waste of time for sales agents—who would rather connect with leads over the phone and move them through their sales funnels. It determines whether a human being or an answering machine picks up a call from your team members. What Is Answering Machine Detection (AMD)?
Spearline
JANUARY 23, 2018
An API (Application Programming Interface) will enhance your utilisation of our platform. Our RESTful API provides your developers with the ability to create campaigns, add numbers, time groups, export data for every test run, every day, every hour, every minute if that’s what you need to put your arms around your business.
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