TechSee

JANUARY 24, 2019

Use Cases: Technical Support : Especially useful for troubleshooting and product unboxing, agents can use live video interactive assistance to more quickly identify technical issues visually. Integrations: Look for an ecosystem-friendly platform that is based on open APIs to maximize data integration and agent workflow.

Call flow 141

Call flow Sales Technical Support APIs 141

Momentum Telecom

JANUARY 29, 2025

Integration with Existing Telephony: Because Teams Direct Routing allows you to connect your current phone system or provider to Microsoft 365, you can continue using existing numbers, call flows, and trunk contracts. Outbound and Inbound PSTN Calls: Users can make and receive calls through the PSTN using the Teams client.

Call flow 52

Call flow Technical Support Enterprise Contact Center 52

JustCall

APRIL 3, 2023

user/month Ultimate : Message, Video, Phone, Open API at $62.99/user/month Lets you scale easily, as evident from the fact that you can add or reduce lines, devices, offices, and remote teams, etc. user/month Why is RingCentral an Alternative to CallRail? Connect: $274/month billed yearly.

Interactive Voice Response 52

Interactive Voice Response Analytics Enterprise Feedback 52

JustCall

APRIL 9, 2024

Custom integrations and workflow automation with public API. International calling with localization features. On-screen scripts for live calls. Dedicated tools for reporting and call analytics. RingCentral provides flexible options when it comes to call flow set-up. Multi-level IVR.

voip 40

voip Sales Scripts CRM 40