APIs Call flow Video 
TechSee
JANUARY 24, 2019
Live video support – where service is provided over a live video connection – has proven to be an effective method of driving high customer satisfaction ratings and building customer loyalty through personalized service. Live video chat support. Live video interactive assistance.
VirtualPBX
FEBRUARY 18, 2021
You collaborate through video streaming; share multi-user, online documents like spreadsheets; and store files in cloud servers. The underlying platform that runs our Business Phone Plans , called Dash, includes an API that we use internally to pass information from one part of the system to another – such as when you transfer a call.
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VirtualPBX
SEPTEMBER 24, 2021
DND allows you to pause all incoming call activity temporarily. Furthermore, you’ll have the ability to direct callers to a default call flow such as an assistant or voicemail box. Transform your smartphone or computer into a powerful communication hub capable of HD voice, Business SMS, and Video Conferencing.
VirtualPBX
NOVEMBER 3, 2020
Automated Team Management With Webhooks and API. This type of connection building can be automated further with use of the VirtualPBX API , which has also been extended to our Advanced and Enterprise customers. Multiple Auto Attendants gives your business the opportunity to establish more than one inbound call flow.
VirtualPBX
JULY 7, 2022
Now offered at $16/month or $18/month annually, the entry-level Flex Plan is still the perfect product for hybrid workers or entrepreneurs, now adding better-than-basic features , including SMS, Video, Ring Groups, and Call Recording with 250 GB of storage and more. Get Connected and Staying Connected.
AWS Machine Learning
SEPTEMBER 29, 2022
For a demo video describing the experience of a customer dialing into a contact center and interacting with QnABot, check out the below video: QnABot provides a preconfigured architecture that delivers a low-code experience, as shown in the following diagram. Export the Genesys call flow from the QnABot Content Designer.
Spearline
DECEMBER 23, 2021
In the modern world of instant messaging, fast broadband speeds, and direct video conferencing, the last thing anyone wants is to wait. The standard definition of PDD can be defined as: “the time or delay that occurs from the time a number has been dialed, until the caller or called party hears ringing.”
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