VirtualPBX

SEPTEMBER 24, 2021

Business VoIP features for busy professionals offer time-saving and convenient solutions for everyday workflow inefficiencies. Today’s blog will share five types of business VoIP features designed with busy professionals in mind. DND allows you to pause all incoming call activity temporarily. Integrations.

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VirtualPBX

JULY 7, 2022

VirtualPBX, an award-winning business VoIP service provider, is excited to announce a new cost-effective plan and price reductions to its 2022 Business Phone Plans. Our newest plan was created for small businesses and startups that are looking to get their foot in the door with VoIP. The Value of Our New Starter Plan.

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VirtualPBX

MARCH 3, 2023

Track Team Activity with Webhooks & Zapier Webhooks are an HTTP-based callback function that allows lightweight, event-driven communication between application programming interfaces (APIs). These are assigned to the VirtualPBX agent that took the call and associated with the customer account and caller to keep a helpful history.

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VirtualPBX

NOVEMBER 3, 2020

Automated Team Management With Webhooks and API. One of the biggest advantages to using Business SMS through a VoIP system is that you can use Webhooks to capture text information for later processing. Multiple Auto Attendants gives your business the opportunity to establish more than one inbound call flow.

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JustCall

FEBRUARY 6, 2023

Cloud telephony providers use internet protocol (IP) to break down customer-facing calls (analog audio signals) into tiny data packets in real-time and send them to the call’s destination. This process is called packetization. For instance, you can have the first available or the most qualified agent take up the call.

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JustCall

APRIL 5, 2023

Talkdesk often comes up as a worthy VoIP alternative, all thanks to its robust artificial intelligence (AI)-powered contact center tools. JustCall Overview JustCall is a VoIP business phone system and contact center software. However, an opaque pricing process and lack of flexibility can make users skeptical. Let’s jump right in.

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NobelBiz

JUNE 1, 2021

Prior to using CCaaS solutions, businesses relied on VoIP, or voice over IP, technologies. What you need to know about VoIP and CCaaS Simply explained, VoIP is a technology that allows phone calls to be made and received over the Internet. The voice feature of a CCaaS is powered by VoIP technology.

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