APIs Call Logging contact center solutions 
NobelBiz
NOVEMBER 27, 2023
Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.
JustCall
JANUARY 20, 2023
JustCall JustCall is a cloud-based business phone and contact center solution. JustCall delivers telephony features that help enterprises tie all communication channels like calls, texts and video onto one collaborative platform. The onboarding training provided by JustCall makes it an easy solution to adopt.
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JustCall
JANUARY 27, 2023
It offers features like auto attendants, call logging, and voicemail. Call forwarding – Forward incoming calls to a personal number or to voicemail when needed. Reporting – All call logs are saved and can be retrieved from the dashboard. RingCentral provides first-party hardware.
JustCall
AUGUST 16, 2021
This becomes possible with automation of contact center operations. You can automate important tasks such as routing calls, logging call details, and post-call actions, thanks to CCaaS platforms. It allows developers to build voice and text messaging features through Application programming interfaces (API).
JustCall
JANUARY 30, 2023
RingCentral supports integrations with a huge number of third-party apps (like Zendesk, Slack, HubSpot, and Salesforce) and also enables developers to build custom workflows using its open APIs, SDKs, and widgets. per user per month Premium – Message, video, and phone features and an open API at $34.99
NobelBiz
SEPTEMBER 17, 2024
Integrations: CRM Integrations : NobelBiz integrates with popular CRM platforms like Salesforce, Zendesk, and Microsoft Dynamics, allowing contact centers to track customer interactions, access call history, and manage leads all in one place. Ideal for managing large call volumes in sales and support teams.
JustCall
DECEMBER 23, 2022
per user per month Premium – Message, video, and phone features and an open API at $33.74 per user per month Ultimate – Message, video, and phone features and an open API at $44.99 Other useful features include: Ring groups, hold music, transfer music, extension dialing, voicemail , call transfer, and call logs.
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