NobelBiz

NOVEMBER 27, 2023

Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.

Call Logging 59

Call Logging voip Contact center software Contact Center 59

JustCall

AUGUST 16, 2021

This becomes possible with automation of contact center operations. You can automate important tasks such as routing calls, logging call details, and post-call actions, thanks to CCaaS platforms. It allows developers to build voice and text messaging features through Application programming interfaces (API).

Contact Center 98

Contact Center Interactive Voice Response Contact center software Cloud contact 98

JustCall

JANUARY 20, 2023

JustCall JustCall is a cloud-based business phone and contact center solution. JustCall delivers telephony features that help enterprises tie all communication channels like calls, texts and video onto one collaborative platform. The onboarding training provided by JustCall makes it an easy solution to adopt.

Interactive Voice Response 52

Interactive Voice Response Enterprise voip APIs 52

JustCall

JANUARY 23, 2023

JustCall can be used over phones and desktops, and with over a hundred supported integrations, it is an incredible contact center solution for businesses looking to tie up customer contact channels. per user per month Premium – Message, video, and phone features and an open API at $34.99

Call Logging 10

Call Logging voip Interactive Voice Response Enterprise 10

JustCall

JANUARY 27, 2023

It offers features like auto attendants, call logging, and voicemail. Call forwarding – Forward incoming calls to a personal number or to voicemail when needed. Reporting – All call logs are saved and can be retrieved from the dashboard. RingCentral provides first-party hardware.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs voip 52

NobelBiz

SEPTEMBER 17, 2024

Integrations: CRM Integrations : NobelBiz integrates with popular CRM platforms like Salesforce, Zendesk, and Microsoft Dynamics, allowing contact centers to track customer interactions, access call history, and manage leads all in one place. Ideal for managing large call volumes in sales and support teams.

voip 52

voip CRM Contact Center Analytics 52

JustCall

JANUARY 30, 2023

RingCentral supports integrations with a huge number of third-party apps (like Zendesk, Slack, HubSpot, and Salesforce) and also enables developers to build custom workflows using its open APIs, SDKs, and widgets. per user per month Premium – Message, video, and phone features and an open API at $34.99

Interactive Voice Response 52

Interactive Voice Response voip Enterprise Call Logging 52