APIs Call Logging Groups 
VirtualPBX
JULY 7, 2022
If you have a need for our Web Phone or to forward calls to a cell phone or landline, then this plan is perfect for you! The Starter Plan includes unlimited local minutes, 1 Auto Attendant, Ring Groups, Audio Conferencing, Business Texting, Faxing, and Call Logs. Also Introducing Our Newest Feature: Virtual Extensions.
JustCall
JANUARY 27, 2023
It offers features like auto attendants, call logging, and voicemail. Call forwarding – Forward incoming calls to a personal number or to voicemail when needed. Reporting – All call logs are saved and can be retrieved from the dashboard. RingCentral provides first-party hardware.
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JustCall
JANUARY 29, 2024
Dynamic dialer Included Not offered Agent calling-time is reduced due to waiting times between calls, and contacts have to wait in queue before connecting to an agent. Advanced workflows Included Not offered Dynamic dialer JustCall’s Dynamic Dialer automatically adds new leads from your CRM to your campaign.
JustCall
JANUARY 20, 2023
Consumers today have many avenues to contact a business – there’s email, chat, phone calls, social media, and so on. In fact, a report by CFI Group stated that 76 percent of consumers prefer to connect with customer support representatives over the phone. Vonage Vonage is a cloud business communications platform.
aircall
AUGUST 13, 2021
Customizable VoIP packages (including custom API development). Excellent call quality. Aircall is equipped with advanced call management features designed to streamline call center operations, making it easier to control high call volumes. These features include: Call queuing. Unlimited concurrent calls.
JustCall
JANUARY 30, 2023
With an increased focus on enhancing customer experience, solutions like business phone systems and call center platforms are non-negotiables in modern tech stacks. A study by The Northridge Group found that 73 percent of customers experience long wait times when needing to reach a human service agent.
JustCall
FEBRUARY 28, 2024
Embrace change with customizable workflows and open APIs for future integrations. Key Auto Dialer features: AI-powered sales assistance: Dialpad Sell incorporates AI to offer real-time assistance during sales calls , enhancing productivity and effectiveness. You should opt for a solution that adapts to your evolving needs.
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