AWS Machine Learning

NOVEMBER 15, 2024

A chatbot enables field engineers to quickly access relevant information, troubleshoot issues more effectively, and share knowledge across the organization. An alternative approach to routing is to use the native tool use capability (also known as function calling) available within the Bedrock Converse API.

APIs 113

APIs Engineering Chatbots Construction 113

AWS Machine Learning

FEBRUARY 14, 2023

When the user signs in to an Amazon Lex chatbot, user context information can be derived from Amazon Cognito. The Amazon Lex chatbot can be integrated into Amazon Kendra using a direct integration or via an AWS Lambda function. The use of the AWS Lambda function will provide you with fine-grained control of the Amazon Kendra API calls.

Chatbots 91

Chatbots APIs Construction Education 91

AWS Machine Learning

DECEMBER 6, 2023

Enterprises turn to Retrieval Augmented Generation (RAG) as a mainstream approach to building Q&A chatbots. The end goal was to create a chatbot that would seamlessly integrate publicly available data, along with proprietary customer-specific Q4 data, while maintaining the highest level of security and data privacy.

Chatbots 118

Chatbots APIs Engineering CRM 118

AWS Machine Learning

MARCH 1, 2024

For example, if you have want to build a chatbot for an ecommerce website to handle customer queries such as the return policy or details of the product, using hybrid search will be most suitable. Contextual-based chatbots – Conversations can rapidly change direction and cover unpredictable topics.

APIs 127

APIs Finance Chatbots Enterprise 127

AWS Machine Learning

SEPTEMBER 26, 2024

This post shows how aerospace customers can use AWS generative AI and ML-based services to address this document-based knowledge use case, using a Q&A chatbot to provide expert-level guidance to technical staff based on large libraries of technical documents. Sign in to the Amazon Q console.

APIs 101

APIs Chatbots Engineering Accountability 101

AWS Machine Learning

AUGUST 30, 2023

Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. This includes automatically generating accurate answers from existing company documents and knowledge bases, and making their self-service chatbots more conversational. For example, when asked “What is Amazon Lex?”,

Self service 123

Self service APIs Transportation Contact Center 123

TechSee

JUNE 9, 2022

Contact center start-up, design, construction, and operation of existing contact centers based on our extensive experience in technical support. WebRTC (Web Real-Time Communication) is a mechanism that enables real-time communication via API to web browsers and mobile applications. According to Terilogy research. About Terilogy Co.,

Telecommunications 109

Telecommunications Construction Contact Center Technical Support 109

AWS Machine Learning

APRIL 8, 2024

The following are common use cases for metadata filtering: Document chatbot for a software company – This allows users to find product information and troubleshooting guides. Filters on the release version, document type (such as code, API reference, or issue) can help pinpoint relevant documents. Virginia) and US West (Oregon).

APIs 124

APIs Construction Chatbots Accountability 124

AWS Machine Learning

DECEMBER 6, 2023

Another driver behind RAG’s popularity is its ease of implementation and the existence of mature vector search solutions, such as those offered by Amazon Kendra (see Amazon Kendra launches Retrieval API ) and Amazon OpenSearch Service (see k-Nearest Neighbor (k-NN) search in Amazon OpenSearch Service ), among others.

Analytics 121

Analytics APIs Engineering Construction 121

AWS Machine Learning

OCTOBER 14, 2024

Agents automatically call the necessary APIs to interact with the company systems and processes to fulfill the request. The App calls the Claims API Gateway API to run the claims proxy passing user requests and tokens. Claims API Gateway runs the Custom Authorizer to validate the access token. User – The user.

APIs 83

APIs Construction Government Big data 83

AWS Machine Learning

AUGUST 28, 2024

Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading AI startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that is best suited for your use case. If the intent doesn’t have a match, the email goes to the support team for a manual response.

Customer Experience 78

Customer Experience APIs Accountability Construction 78

AWS Machine Learning

APRIL 8, 2024

RAG allows models to tap into vast knowledge bases and deliver human-like dialogue for applications like chatbots and enterprise search assistants. It provides tools that offer data connectors to ingest your existing data with various sources and formats (PDFs, docs, APIs, SQL, and more). Choose Deploy again to create the endpoint.

APIs 117

APIs Engineering Accountability Construction 117

AWS Machine Learning

AUGUST 9, 2024

Question and answering (Q&A) using documents is a commonly used application in various use cases like customer support chatbots, legal research assistants, and healthcare advisors. This post is co-written by Kevin Plexico and Shakun Vohra from Deltek. 2- Sort the paragraphs by release date. 3- Use the paragraphs to answer the question.

Government 121

Government Healthcare Construction Engineering 121

AWS Machine Learning

JUNE 6, 2024

You can use this tutorial as a starting point for a variety of chatbot-based solutions for customer service, internal support, and question answering systems based on internal and private documents. What is RAG? Get started with SageMaker JumpStart today, and refer to the GitHub repository for the complete code to run this sample.

Benchmark 109

Benchmark Enterprise Construction APIs 109

The Northridge Group

MAY 2, 2023

The most recent version of ChatGPT, which is based on GPT-4 and was released in March 2023, is OpenAI’s latest and most advanced chatbot. ChatGPT’s state-of-the-art tools make it possible for users to easily construct sophisticated Conversational AI applications quickly and efficiently. But ChatGPT can do much more than just reply.

Contact Center 67

Contact Center B2C Chatbots B2B 67

AWS Machine Learning

MAY 4, 2023

We use the GPT4ALL-J , a fine-tuned GPT-J 7B model that provides a chatbot style interaction. The Neuron runtime consists of kernel driver and C/C++ libraries, which provide APIs to access AWS Inferentia and Trainium Neuron devices. This file acts as an intermediary between the DJLServing APIs and the transformers-neuronx APIs.

APIs 89

APIs Scripts Engineering Chatbots 89

AWS Machine Learning

SEPTEMBER 1, 2023

Main use cases are around human-like chatbots, summarization, or other content creation such as programming code. In this scenario, the generative AI application, designed by the consumer, must interact with the fine-tuner backend via APIs to deliver this functionality to the end-users. 15K available FM reference Step 1.

Engineering 122

Engineering Accountability Construction APIs 122

AWS Machine Learning

AUGUST 8, 2024

Every use case has different requirements for context length, token size, and the ability to handle various tasks like summarization, task completion, chatbot applications, and so on. By using LookML as metadata for our data lake, we constructed vector stores for views (tables) and models (relationships).

Engineering 114

Engineering Accountability Feedback Construction 114

NobelBiz

APRIL 23, 2024

Call centers are equipped with tools that allow agents to quickly access a debtor’s full account information, ensuring that every interaction is informed and constructive. Seamlessly integrate proprietary or third-party CRM applications with our extensive APIs and data dictionary libraries.

Customer centricity 94

Customer centricity Contact Center Technology Telemarketing 94

JustCall

AUGUST 12, 2022

With CPaaS, organizations can partake in specialized strategies in their business communication systems such as adding video, upgrading voice, or utilizing APIs that permit customization. CPaaS helps organizations to make and construct their very own communication arrangement by adapting their existing devices. Meaning of CCaaS.

APIs 52

APIs Contact center software Contact Center Call Center 52

AWS Machine Learning

MARCH 28, 2024

Solution overview In this post, we demonstrate the use of Mixtral-8x7B Instruct text generation combined with the BGE Large En embedding model to efficiently construct a RAG QnA system on an Amazon SageMaker notebook using the parent document retriever tool and contextual compression technique. We use an ml.t3.medium

Telecommunications 130

Telecommunications Transportation Healthcare Accountability 130

AWS Machine Learning

MAY 7, 2024

Tasks such as routing support tickets, recognizing customers intents from a chatbot conversation session, extracting key entities from contracts, invoices, and other type of documents, as well as analyzing customer feedback are examples of long-standing needs. You reuse this function throughout the examples. max_tokens=512, top_p=0.9,

Engineering 115

Engineering Chatbots Technical Support Best practices 115

AWS Machine Learning

APRIL 16, 2024

It employs advanced deep learning technologies to understand user input, enabling developers to create chatbots, virtual assistants, and other applications that can interact with users in natural language. Add a Lambda function To initialize values or validate user input for your bot, you can add a Lambda function as a code hook to your bot.

Management 105

Management Construction APIs Chatbots 105

AWS Machine Learning

AUGUST 1, 2023

Furthermore, proprietary models typically come with user-friendly APIs and SDKs, streamlining the integration process with your existing systems and applications. It offers an easy-to-use API and Python SDK, balancing quality and affordability. Popular uses include generating marketing copy, powering chatbots, and text summarization.

Healthcare 85

Healthcare APIs Scripts Best practices 85

AWS Machine Learning

JANUARY 19, 2024

Another example might be a healthcare provider who uses PLM inference endpoints for clinical document classification, named entity recognition from medical reports, medical chatbots, and patient risk stratification. Then we construct a request metadata and record the start time to be used for load testing.

Metrics 116

Metrics Scripts Benchmark Enterprise 116

AWS Machine Learning

APRIL 18, 2023

Although these SEC filings are publicly available to anyone, downloading parsed filings and constructing a clean dataset with added features is a time-consuming exercise. We make this possible in a few API calls in the JumpStart Industry SDK.

Finance 76

Finance Scripts APIs Sales 76

AWS Machine Learning

APRIL 18, 2023

Although these SEC filings are publicly available to anyone, downloading parsed filings and constructing a clean dataset with added features is a time-consuming exercise. We make this possible in a few API calls in the JumpStart Industry SDK.

Finance 52

Finance Scripts APIs Sales 52

SmartKarrot

SEPTEMBER 25, 2020

While Shopify delivers a digital platform to be used by businesses, it relies on a SaaS model to construct this relationship with the customers. With ‘ API-led connectivity ’, MuleSoft aims at unleashing the true potential of AI in data governance. Could any better implementation of AI in SaaS exist? Salesforce.

SaaS 8

SaaS APIs Analytics Enterprise 8

SmartKarrot

SEPTEMBER 25, 2020

While Shopify delivers a digital platform to be used by businesses, it relies on a SaaS model to construct this relationship with the customers. With ‘ API-led connectivity ’, MuleSoft aims at unleashing the true potential of AI in data governance. Could any better implementation of AI in SaaS exist? Salesforce.

SaaS 8

SaaS APIs Analytics Enterprise 8

AWS Machine Learning

MARCH 19, 2024

To enhance code generation accuracy, we propose dynamically constructing multi-shot prompts for NLQs. The dynamically constructed multi-shot prompt provides the most relevant context to the FM, and boosts the FM’s capability in advanced math calculation, time series data processing, and data acronym understanding.

Construction 133

Construction Scripts APIs Enterprise 133

AWS Machine Learning

NOVEMBER 1, 2023

The TGI framework underpins the model inference layer, providing RESTful APIs for robust integration and effortless accessibility. Supplementing our auditory data processing, the Whisper ASR is also furnished with a RESTful API, enabling streamlined voice-to-text conversions.

APIs 112

APIs Engineering Construction Scripts 112

AWS Machine Learning

AUGUST 2, 2024

We partnered with Keepler , a cloud-centered data services consulting company specialized in the design, construction, deployment, and operation of advanced public cloud analytics custom-made solutions for large organizations, in the creation of the first generative AI solution for one of our corporate teams.

APIs 111

APIs Analytics Chatbots Engineering 111

AWS Machine Learning

APRIL 1, 2025

AWS Cloud Development Kit (AWS CDK) Delivers AWS CDK knowledge with tools for implementing best practices, security configurations with cdk-nag , Powertools for AWS Lambda integration, and specialized constructs for generative AI services. I also want to add a tool for the chatbot to call our internal API.

APIs 114

APIs Best practices Chatbots Construction 114

AWS Machine Learning

NOVEMBER 18, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Mistral, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 102

APIs Surveys Chatbots Construction 102