APIs Consulting Virtual Agent 
AWS Machine Learning
MARCH 29, 2024
The Amazon Lex fulfillment AWS Lambda function retrieves the Talkdesk touchpoint ID and Talkdesk OAuth secrets from AWS Secrets Manager and initiates a request to Talkdesk Digital Connect using the Start a Conversation API. If the request to the Talkdesk API is successful, a Talkdesk conversation ID is returned to Amazon Lex.
AWS Machine Learning
FEBRUARY 6, 2023
To support WaFd’s vision, Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly. Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly.
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Creative Virtual
JANUARY 28, 2021
Ask any seller of a highly complex and customizable chatbot or virtual agent system about cost and you’re likely to get an evasive answer. This fee will cover all hosting, software deployment, content development, technical consultancy, and transactional fees for the agreed period. There’s no one-size fits all.’ ‘I’d
DMG Consulting
MARCH 31, 2019
DMG Consulting Releases 2018 – 2019 Cloud-Based Contact Center Infrastructure Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. Where: Available at the DMG Consulting online store.
DMG Consulting
OCTOBER 13, 2021
DMG Consulting Releases 2021 – 2022 Cloud-Based Contact Center Infrastructure Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services. Where: Available at the DMG Consulting online store. About DMG Consulting LLC. MEDIA ALERT.
DMG Consulting
MARCH 8, 2019
Customers show a preference for self-service, and AI-enabled intelligent virtual agents (IVAs) are playing a vital role in addressing the self-service challenge. Artificial Intelligence Enhances Contact Centers. Artificial intelligence (AI) is having a profound effect on the CBCCI market. What’s Next. Learn more at www.dmgconsult.com.
Creative Virtual
OCTOBER 9, 2020
By Katrin Zieren, Business Development Consultant. A variety of smart speakers , like Alexa, Cortana or Google Home, can be integrated with our self-service virtual agents. For example, Virtual Agent Roger for Rest is available on the web as well as through Google Home.
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