Nexmo

MAY 7, 2019

Of course, he didn’t mean that every business would start selling shrink-wrapped application software; even Microsoft hardly does that any more. Partly, that’s code they write themselves but what makes modern software development so effective is that developers can easily build on the work of others through APIs. One Second, API?

APIs 78

APIs Airlines Banking Advertising 78

JivoChat

JANUARY 31, 2023

Data-driven decisions are essential in businesses to diminish the chances of errors, and online data analyst courses will teach you how to interpret data precisely. Check out the article to know more about the courses that can help you boost your career, and increase your chances of creating successful projects.

Analytics 75

Analytics APIs Big data Scripts 75

AWS Machine Learning

OCTOBER 23, 2024

Agent Creator is a versatile extension to the SnapLogic platform that is compatible with modern databases, APIs, and even legacy mainframe systems, fostering seamless integration across various data environments. The integration with Amazon Bedrock is achieved through the Amazon Bedrock InvokeModel APIs.

Enterprise 84

Enterprise APIs Engineering Government 84

Nexmo

JUNE 13, 2019

So, in this walkthrough, we are going to recreate the game of telephone utilizing Ruby on Rails, the Nexmo Voice API, and Google Cloud Platform Speech to Text and Translate APIs. We will discuss adding it, along with your Nexmo API credentials, as environment variables in just a bit. Adding our API credentials.

APIs 73

APIs Accountability Entertainment Personalization 73

Nexmo

JUNE 13, 2019

So, in this walkthrough, we are going to recreate the game of telephone utilizing Ruby on Rails, the Nexmo Voice API, and Google Cloud Platform Speech to Text and Translate APIs. We will discuss adding it, along with your Nexmo API credentials, as environment variables in just a bit. Adding our API credentials.

APIs 73

APIs Accountability Entertainment Personalization 73

AWS Machine Learning

NOVEMBER 2, 2023

In this post, we create a generative AI solution for teachers to create course materials and for students to learn English words and sentences. Amazon Bedrock is a fully managed service that makes foundation models from leading AI startups and Amazon available via easy-to-use API interfaces.

APIs 130

APIs Education Transportation Accountability 130

AWS Machine Learning

JANUARY 31, 2025

However, there are benefits to building an FM-based classifier using an API service such as Amazon Bedrock, such as the speed to develop the system, the ability to switch between models, rapid experimentation for prompt engineering iterations, and the extensibility into other related classification tasks.

Engineering 91

Engineering Enterprise APIs Consulting 91

ChurnZero

MARCH 18, 2022

What’s up with you making less API calls this month? The post Q&A recap: crash course in Customer Success and SaaS metrics with Dave Kellogg appeared first on ChurnZero. Here, I need to be ongoingly monitoring your utilization and basically calling you and asking you why you’re not using more units.

SaaS 98

SaaS Metrics Surveys Enterprise 98

AWS Machine Learning

SEPTEMBER 28, 2023

Agents for Bedrock are a game changer, allowing LLMs to complete complex tasks based on your own data and APIs, privately, securely, with setup in minutes (no training or fine tuning required). Amazon Bedrock is the first fully managed generative AI service to offer Llama 2, Meta’s next-generation LLM, through a managed API.

APIs 139

APIs Enterprise Best practices Government 139

AWS Machine Learning

MAY 15, 2024

The Amazon Bedrock API returns the output Q&A JSON file to the Lambda function. The container image sends the REST API request to Amazon API Gateway (using the GET method). API Gateway communicates with the TakeExamFn Lambda function as a proxy. The JSON file is returned to API Gateway.

Education 140

Education APIs Engineering Banking 140

AWS Machine Learning

JANUARY 10, 2024

The solution uses AWS Lambda , Amazon API Gateway , Amazon EventBridge , and SageMaker to automate the workflow with human approval intervention in the middle. The approver approves the model by following the link in the email to an API Gateway endpoint. API Gateway invokes a Lambda function to initiate model updates.

APIs 127

APIs Construction Engineering Analytics 127

TechSee

JUNE 29, 2023

These integrations will encompass primary API data syncs and AI-to-AI integrations between the service AI and the various AI solutions provided by each platform. Not So Fast… Of course, there are also concerns about the human cost of AI in customer service. Will AI Replace Humans Entirely? These concerns are nothing new.

Chatbots 202

Chatbots Customer Service Wait times APIs 202

Inbenta

APRIL 29, 2020

This short timeframe is made possible by: An API with a multitude of proven functionalities; A proprietary and patented NLP technology developed and perfected over the course of 15 years by our in-house Engineers and Linguists; A well-established development process. Poor technical documentation.

Chatbots 140

Chatbots APIs Construction Best practices 140

AWS Machine Learning

JULY 10, 2024

Amazon also continues to expand its portfolio of free responsible AI training courses for people of all ages, backgrounds, and levels of experience. We also introduced a new API (preview) in Amazon Bedrock that checks for the existence of this watermark and helps you confirm whether an image was generated by Titan Image Generator.

Government 132

Government Education Best practices Benchmark 132

NameShouts

FEBRUARY 10, 2020

The new version of NameShouts will, of course, give you the audio and phonetic breakdowns for name pronunciation searches. We’ve made several pushes of our scalable API solution, but for anyone who isn’t a developer, those three letters can look pretty scary. We’re starting with Hubspot, of course.

APIs 131

APIs Enterprise Personalization Sales 131

CX Global Media

AUGUST 9, 2018

Has actual real-time APIs and can embed into any systems flawlessly – whether it’s a workforce management system like the Monet and the Aspect or whether it is a business intelligence tool like Tableau or whether it’s a data visualization tool like Looker – and it is really real-time.

Customer Support 149

Customer Support Contact Center Coaching APIs 149

AWS Machine Learning

NOVEMBER 9, 2023

This benefits enterprise software development and helps overcome the following challenges: Sparse documentation or information for internal libraries and APIs that forces developers to spend time examining previously written code to replicate usage. Inadvertent use of deprecated code and APIs by developers.

APIs 112

APIs Enterprise Metrics Engineering 112

Calabrio

FEBRUARY 25, 2025

Of course, we cant leave it at that. Of course, precisely how exactly a CXM platform does so varies from type to type, tool to tool. Open API and Integrations: Seamlessly integrate with other business systems and applications. What Is a Customer Experience (CX) Platform?

Customer Experience 52

Customer Experience CRM Contact Center APIs 52

AWS Machine Learning

AUGUST 30, 2023

To help you get started, we’ve also released a set of sample one-click deployable Lambda functions ( plugins ) to integrate QnABot with your choice of leading LLM providers, including our own Amazon Bedrock service and APIs from third-party providers, Anthropic and AI21. We expect to add more sample plugins over time.

Self service 129

Self service APIs Transportation Contact Center 129

AWS Machine Learning

FEBRUARY 19, 2025

An ApplyGuardrail API call is made with the question and an FM response to the associated Amazon Bedrock guardrail. The Automated Reasoning checks model is triggered with the inputs from the ApplyGuardrail API, building logical representation of the input and FM response. To learn more, visit Amazon Bedrock Guardrails.

APIs 80

APIs Banking Engineering Transportation 80

AWS Machine Learning

JUNE 15, 2023

We demonstrate how to use the AWS Management Console and Amazon Translate public API to deliver automatic machine batch translation, and analyze the translations between two language pairs: English and Chinese, and English and Spanish. In this post, we present a solution that D2L.ai

APIs 99

APIs Benchmark Best practices Engineering 99

AWS Machine Learning

FEBRUARY 14, 2023

For instance, faculty in an educational institution belongs to different departments, and if a professor belonging to the computer science department signs in to the application and searches with the keywords “ faculty courses ,” then documents relevant to the same department come up as the top results, based on data source availability.

Chatbots 97

Chatbots APIs Construction Education 97

Momentum Telecom

JANUARY 31, 2025

Microsoft offers many courses focused on the practical and responsible use of AI, including Fundamentals of AI Security , Responsible Generative AI , and AI Fluency. You need to ensure your employees understand the risks and know which tools to avoid sharing sensitive data with. Are you unsure where to start when developing your own training?

Government 59

Government Education Enterprise APIs 59

Avaya

NOVEMBER 16, 2016

As I continue this four-part IoT crash course, I’d be remiss in not discussing security. Open APIs: An open API model is advantageous in that it allows developers outside of companies to easily access and use APIs to create breakthrough innovations. At the same time, however, publicly available APIs are also exposed ones.

APIs 72

APIs Transportation Enterprise Healthcare 72

AWS Machine Learning

JUNE 20, 2024

This isolates the instance from the internet and makes API calls to other AWS services not possible. Test the connection You can test the connection to Amazon Bedrock using a simple Python API call. AWS PrivateLink enables you to connect privately to several AWS services, for a current list please see this page.

Automotive 107

Automotive APIs Healthcare Engineering 107

AWS Machine Learning

DECEMBER 13, 2023

We also discuss how you can customize this solution for other common scenarios like course lectures, interviews, and sales calls. If you are using this to summarize a course lecture, the model could identify upcoming assignments, summarize key concepts, list facts, and filter out any small talk from the recording.

APIs 126

APIs Accountability Best practices Engineering 126

Hello Customer

APRIL 2, 2020

A standard Hello Customer process uses an API connection or an FTP upload to connect your customer data with our system. And then, of course, there's ISAAC that helps you makes sense of people's feedback. Here's an overview: 1. Upload your data via excel. ISAAC Analysis.

Employee engagement 94

Employee engagement APIs Surveys Feedback 94

Aria Solutions

NOVEMBER 2, 2017

Of course, there are many ways to implement such a solution. Besides being a very feature-rich CRM, what is often overlooked is the development platform Salesforce is built on, including its large set of APIs and tools to integrate with (Standard SOAP/REST APIs, custom SOAP/REST APIs using Apex, Javascript toolkits, Heroku, etc.).

CRM 79

CRM APIs Marketing Sales 79

Nexmo

AUGUST 10, 2020

You can build extremely powerful and flexible contact center solutions with the Vonage Voice API. With the Vonage Voice API and our.NET SDK , this is a snap to do in ASP.NET Core ! There are multiple ways to record phone calls with the Vonage Voice API. Vonage API Account. Select API. I’m using version 3.1

APIs 62

APIs Construction Accountability contact center solutions 62

Nexmo

AUGUST 6, 2020

You can build extremely powerful and flexible contact center solutions with the Vonage Voice API. With the Vonage Voice API and our.NET SDK , this is a snap to do in ASP.NET Core ! There are multiple ways to record phone calls with the Vonage Voice API. Vonage API Account. Select API. I’m using version 3.1

APIs 62

APIs Construction Accountability contact center solutions 62

3CLogic

AUGUST 18, 2020

Designed to complement what already exists, advanced features often include configurable call recording, virtual agent monitoring, drag-and-drop call flow (IVR) designers, Skills-based Routing, Self-service options, call transcription, API-driven CRM integrations, and integrated reporting & analytics – all designed to streamline the daily administration (..)

call center solutions 96

call center solutions Call Center Cloud contact CRM 96

Spearline

JULY 4, 2022

WebRTC provides developers with application programming interfaces (APIs) using Javascript, which allows for much more straightforward and speedier development. And, of course, as an open source project, WebRTC is constantly evolving and improving, with new use cases being found every day.

Enterprise 98

Enterprise APIs Metrics Technology 98

Pointillist

FEBRUARY 19, 2018

Most leading SaaS platforms have APIs and consider 3rd-party integrations to be a critical component of their value proposition. The world would be a beautiful place if all touchpoint data was available through APIs. When the visitor is ready to buy the product, the checkout is of course made as smooth and painless as possible.

Customer Experience 111

Customer Experience Analytics APIs B2B 111

aircall

DECEMBER 1, 2022

Kommo is another customer engagement messaging platform that provides a unified inbox for all channels of communication, including phone, SMS, email, and, of course, WhatsApp. WhatsApp’s recent partnership with Salesforce made their Cloud API available to all Salesforce users globally. See Aircall’s integration with Kommo here.

APIs 117

APIs Wait times Customer Support Chatbots 117

AWS Machine Learning

NOVEMBER 24, 2023

This emergent ability in LLMs has compelled software developers to use LLMs as an automation and UX enhancement tool that transforms natural language to a domain-specific language (DSL): system instructions, API requests, code artifacts, and more.

APIs 113

APIs Engineering SaaS Enterprise 113

AWS Machine Learning

DECEMBER 13, 2024

It evaluates each user query to determine the appropriate course of action, whether refusing to answer off-topic queries, tapping into the LLM, or invoking APIs and data sources such as the vector database. For instance, if the question is related to audience forecasting, the agent will invoke Amazon internal Audience Forecasting API.

Sales 100

Sales Advertising Engineering APIs 100

AWS Machine Learning

JUNE 15, 2022

At a high level, Mantium delivers: State-of-the-art AI – Experiment and develop with an extensive selection of open-source and private large language models with a simple UI or API. With the Mantium AI Builder, you can develop sophisticated workflows that integrate external APIs, logic operations, and AI models.

APIs 96

APIs Engineering Government Enterprise 96