Lumoa

FEBRUARY 15, 2021

Essentially, an integration makes it possible to connect different tools, APIs, or systems to build more value out of your data. For example, Lumoa has very clear open APIs and you can easily integrate into any modern platform. These platforms usually have a rich set of APIs, so it is very easy to integrate them into Lumoa.

Customer Experience 88

Customer Experience APIs CRM Feedback 88

AWS Machine Learning

NOVEMBER 24, 2023

This emergent ability in LLMs has compelled software developers to use LLMs as an automation and UX enhancement tool that transforms natural language to a domain-specific language (DSL): system instructions, API requests, code artifacts, and more.

APIs 116

APIs Engineering SaaS Enterprise 116

AskNicely

OCTOBER 1, 2018

APIs (Application Programming Interface) can provide a software interface if you need to customize NPS software to your systems. For example, if you have a customer support chat on your website, an NPS survey could be triggered once a customer closes the chat. Getting The Right Fit For Your Company. Get a Demo today!

APIs 60

APIs Surveys Best practices CRM 60

Talkdesk

JULY 20, 2017

This piece was originally written by Jon Braga, Customer Advocacy Thought Leader, for Opentalk magazine. In planning sessions, we talk about how we can improve the customer experience (CX). Almost every CRM platform allows the user to pull in data through either an iframe, or an actual API.

Customer Service 51

Customer Service Customer advocacy APIs CRM 51

JustCall

APRIL 5, 2023

When implemented correctly, CSM can: Preserve and increase a company’s revenue Increase customer advocacy Drive profitability as well as growth More importantly, customer success software can seamlessly integrate with your company’s existing CRM/help desk/social media management software to provide an in-depth view of the customer.

Management 52

Management CRM Customer retention Self service 52

SmartKarrot

APRIL 5, 2022

Network within accounts and help customers achieve their business objectives. Ensure the customers drive maximum value from their investment in the platform by utilizing key features, APIs, and products that drive business outcomes. Capture customer stories to highlight wins and inspire customer advocacy.

Brand ambassadors 19

Brand ambassadors Customer advocacy Customer retention Enterprise 19