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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

AI agents , powered by large language models (LLMs), can analyze complex customer inquiries, access multiple data sources, and deliver relevant, detailed responses. In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences.

APIs 127
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CallMiner Product Innovation Series: September 2023

Callminer

release including enhancements to bulk export API capabilities, giving customers even more control over their data. Bruce McMahon, VP of Product Management, shares updates from the 2023.09

APIs 402
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Use the ApplyGuardrail API with long-context inputs and streaming outputs in Amazon Bedrock

AWS Machine Learning

The new ApplyGuardrail API enables you to assess any text using your preconfigured guardrails in Amazon Bedrock, without invoking the FMs. In this post, we demonstrate how to use the ApplyGuardrail API with long-context inputs and streaming outputs. For example, you can now use the API with models hosted on Amazon SageMaker.

APIs 129
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Streamline workflow orchestration of a system of enterprise APIs using chaining with Amazon Bedrock Agents

AWS Machine Learning

Intricate workflows that require dynamic and complex API orchestration can often be complex to manage. In this post, we explore how chaining domain-specific agents using Amazon Bedrock Agents can transform a system of complex API interactions into streamlined, adaptive workflows, empowering your business to operate with agility and precision.

APIs 130
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GraphStorm 0.3: Scalable, multi-task learning on graphs with user-friendly APIs

AWS Machine Learning

With GraphStorm, you can build solutions that directly take into account the structure of relationships or interactions between billions of entities, which are inherently embedded in most real-world data, including fraud detection scenarios, recommendations, community detection, and search/retrieval problems. Specifically, GraphStorm 0.3

APIs 116
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Metadata filtering for tabular data with Knowledge Bases for Amazon Bedrock

AWS Machine Learning

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading artificial intelligence (AI) companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API. Create and ingest data and metadata into the knowledge base. txt.metadata.json.

APIs 126
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Automate chatbot for document and data retrieval using Agents and Knowledge Bases for Amazon Bedrock

AWS Machine Learning

Numerous customers face challenges in managing diverse data sources and seek a chatbot solution capable of orchestrating these sources to offer comprehensive answers. It allows you to retrieve data from sources beyond the foundation model, enhancing prompts by integrating contextually relevant retrieved data.

Chatbots 129