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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

AI agents , powered by large language models (LLMs), can analyze complex customer inquiries, access multiple data sources, and deliver relevant, detailed responses. In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences.

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When to Use Webhooks vs APIs for App Data Sync

Avoxi

When to Use Webhooks vs APIs for App Data Sync In the fast data-driven world we live in, it’s critical to provide your teams with a holistic view of cross-departmental data.

APIs 118
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Implement secure API access to your Amazon Q Business applications with IAM federation user access management

AWS Machine Learning

Amazon Q Business provides a rich set of APIs to perform administrative tasks and to build an AI assistant with customized user experience for your enterprise. In this post, we show how to use Amazon Q Business APIs when using AWS Identity and Access Management (IAM) federation for user access management. and create-iam-oidc-qbiz-app.py

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Cisco Meraki Secures the Postman “Best API Award”

Cisco - Contact Center

Meraki APIs allow businesses to automate repetitive and time-consuming tasks, and configure and deploy networks quickly at a scale. Developrs can leverage API operations to retrieve performance metrics, monitor network health, analyze traffic data and create custom reports to gain insights into the network usage.

APIs 98
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Streamline workflow orchestration of a system of enterprise APIs using chaining with Amazon Bedrock Agents

AWS Machine Learning

Intricate workflows that require dynamic and complex API orchestration can often be complex to manage. In this post, we explore how chaining domain-specific agents using Amazon Bedrock Agents can transform a system of complex API interactions into streamlined, adaptive workflows, empowering your business to operate with agility and precision.

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DXC transforms data exploration for their oil and gas customers with LLM-powered tools

AWS Machine Learning

Data-driven insights can accelerate the process of identifying potential locations and improve decision-making. In this post, we show you how DXC and AWS collaborated to build an AI assistant using large language models (LLMs), enabling users to access and analyze different data types from a variety of data sources.

APIs 96
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Data Integration Tools & The VirtualPBX API

VirtualPBX

Data integration tools make it possible to connect the information that’s stored in, and travels through, these mediums. The underlying platform that runs our Business Phone Plans , called Dash, includes an API that we use internally to pass information from one part of the system to another – such as when you transfer a call.

APIs 98