AWS Machine Learning

FEBRUARY 21, 2025

The solution uses the FMs tool use capabilities, accessed through the Amazon Bedrock Converse API. This enables the FMs to not just process text, but to actively engage with various external tools and APIs to perform complex document analysis tasks. For more details on how tool use works, refer to The complete tool use workflow.

APIs 87

APIs Healthcare Consulting Consulting 87

AWS Machine Learning

NOVEMBER 15, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 110

APIs Government Best practices Metrics 110

AWS Machine Learning

NOVEMBER 20, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Construction 116

Construction APIs Metrics Accountability 116

AWS Machine Learning

SEPTEMBER 20, 2024

Amazon Bedrock agents use LLMs to break down tasks, interact dynamically with users, run actions through API calls, and augment knowledge using Amazon Bedrock Knowledge Bases. In this post, we demonstrate how to use Amazon Bedrock Agents with a web search API to integrate dynamic web content in your generative AI application.

APIs 105

APIs Chatbots Construction Engineering 105

AWS Machine Learning

MARCH 27, 2025

Designing the prompt Before starting any scaled use of generative AI, you should have the following in place: A clear definition of the problem you are trying to solve along with the end goal. Refer to Getting started with the API to set up your environment to make Amazon Bedrock requests through the AWS API. client = boto3.client("bedrock-runtime",

Education 109

Education Engineering APIs Enterprise 109

AWS Machine Learning

JANUARY 31, 2025

However, there are benefits to building an FM-based classifier using an API service such as Amazon Bedrock, such as the speed to develop the system, the ability to switch between models, rapid experimentation for prompt engineering iterations, and the extensibility into other related classification tasks.

Engineering 91

Engineering Enterprise APIs Consulting 91

AWS Machine Learning

MARCH 18, 2025

Beyond Amazon Bedrock models, the service offers the flexible ApplyGuardrails API that enables you to assess text using your pre-configured guardrails without invoking FMs, allowing you to implement safety controls across generative AI applicationswhether running on Amazon Bedrock or on other systemsat both input and output levels.

Government 93

Government APIs Enterprise Technology 93

JustCall

AUGUST 16, 2021

It allows developers to build voice and text messaging features through Application programming interfaces (API). Software engineers familiar with using APIs can operate CPaaS. The post What is CCaaS (Contact Center as a Service): Definition, and Benefits appeared first on Justcall Blog. Tips for Choosing CCaaS Providers.

Contact Center 98

Contact Center Interactive Voice Response Contact center software Cloud contact 98

AWS Machine Learning

NOVEMBER 14, 2024

The user’s request is sent to AWS API Gateway , which triggers a Lambda function to interact with Amazon Bedrock using Anthropic’s Claude Instant V1 FM to process the user’s request and generate a natural language response of the place location. The class definition is similar to the LangChain ConversationalChatAgent class.

APIs 110

APIs Engineering Personalization Transportation 110

Nexmo

APRIL 30, 2020

In this post, we will show you how you can use the Vonage Voice API to protect one of their most valuable data assets—their phone number. In a few simple steps we will build a parental control application that will mask your child’s phone number using the Voice API and Android 10. Android 10 Call Redirection Feature. Prerequisites.

APIs 71

APIs Technology 71

AWS Machine Learning

FEBRUARY 10, 2025

You can deploy or fine-tune models through an intuitive UI or APIs, providing flexibility for all skill levels. Task definition (count_task) This is a task that we want this agent to execute. Amazon SageMaker JumpStart offers a diverse selection of open and proprietary FMs from providers like Hugging Face, Meta, and Stability AI.

Enterprise 107

Enterprise Engineering APIs Chatbots 107

AWS Machine Learning

FEBRUARY 6, 2025

Amazon Bedrock is a fully managed service that provides access to high-performing foundation models (FMs) from leading AI startups and Amazon through a unified API. Measures Assistant is a microservice deployed in a Kubernetes on AWS environment and accessed through a REST API.

Healthcare 75

Healthcare APIs Analytics Transportation 75

Nicereply

JUNE 24, 2021

It’s also possible to use the Nicereply API to build an entirely customized survey flow. There are definitely Customer Effort Score detractors out there. They need definitely more research to confirm the connection between difficult experiences and disloyalty. This aids in the future analysis of effort score trends and churn.

Customer effort 81

Customer effort Surveys Metrics Feedback 81

Nexmo

NOVEMBER 10, 2020

Luckily for us, Vonage has a fantastic API for tracking phone calls ! We’ll use the Vonage API and build a.NET Core application that stores and displays this information by using event sourcing. Vonage API Account. To complete this tutorial, you will need a Vonage API account. Prerequisites. The latest version of.NET /.NET

APIs 139

APIs Accountability 139

AWS Machine Learning

FEBRUARY 10, 2025

They provide access to external data and APIs or enable specific actions and computation. To improve accuracy, we tested model fine-tuning, training the model on common queries and context (such as database schemas and their definitions). Tools Tools extend agent capabilities beyond the FM.

Chief Customer Officer 100

Chief Customer Officer Banking SaaS Engineering 100

AWS Machine Learning

MARCH 15, 2023

The best practice for migration is to refactor these legacy codes using the Amazon SageMaker API or the SageMaker Python SDK. Step Functions is a serverless workflow service that can control SageMaker APIs directly through the use of the Amazon States Language. We do so using AWS SDK for Python (Boto3) CreateProcessingJob API calls.

Scripts 143

Scripts APIs Engineering Construction 143

AWS Machine Learning

AUGUST 27, 2024

Moreover, this capability prioritizes the connected Amazon Bedrock API source/primary region when possible, helping to minimize latency and improve responsiveness. Compatibility with existing Amazon Bedrock API No additional routing or data transfer cost and you pay the same price per token for models as in your source/primary region.

APIs 140

APIs Engineering Best practices Management 140

AWS Machine Learning

SEPTEMBER 18, 2024

The following figure shows schema definition and model which reference it. From our experience, artifact server has some limitations, such as limits on artifact size (because of sending it using REST API). This can be achieved by enabling the awslogs log driver within the logConfiguration parameters of the task definitions.

APIs 120

APIs Engineering Analytics Marketing 120

AWS Machine Learning

FEBRUARY 25, 2025

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

Chatbots 75

Chatbots Engineering Automotive Metrics 75

Babelforce

JULY 1, 2021

Luckily there is an easy way to make this happen: API integration. What is an API? An API (Application Programming Interface) is a kind of universal translator for software. So the API sits between them and translates. Ok – so what’s “API integration”? API integration helps them to understand one another. .

APIs 52

APIs Call Center CRM Contact Center 52

CCNG

MAY 30, 2024

Forecasting Core Features The Ability to Consume Historical Data Whether it’s from a copy/paste of a spreadsheet or an API connection, your WFM platform must have the ability to consume historical data. Scheduling Core Features Matching Schedules to Forecasted Volume The common definition of WFM is “right people, right place, right time”.

Abandon rate 195

Abandon rate CCNG Average Handle Time Contact Center 195

AWS Machine Learning

SEPTEMBER 4, 2024

This configuration takes the form of a Directed Acyclic Graph (DAG) represented as a JSON pipeline definition. The DevOps engineer can then use the Kubernetes APIs provided by ACK to submit the pipeline definition and initiate one or more pipeline runs in SageMaker. amazonaws.com/sagemaker-xgboost:1.7-1",

Engineering 106

Engineering APIs Best practices Management 106

AWS Machine Learning

FEBRUARY 19, 2025

Rather than using probabilistic approaches such as traditional machine learning (ML), Automated Reasoning tools rely on mathematical logic to definitively verify compliance with policies and provide certainty (under given assumptions) about what a system will or wont do. However, its important to understand its limitations.

APIs 80

APIs Banking Engineering Transportation 80

Calabrio

MARCH 4, 2025

The Cloud-Based Software Behind the Scenes Beyond a simple definition of the term, its impossible to talk about the omnichannel contact center without talking about omnichannel contact center software solutions that make them possible. API and Integrations: WFO solutions arent the only thing your contact center software should connect with.

Contact Center 52

Contact Center Contact center software Multichannel APIs 52

AWS Machine Learning

SEPTEMBER 15, 2023

Large language model (LLM) agents are programs that extend the capabilities of standalone LLMs with 1) access to external tools (APIs, functions, webhooks, plugins, and so on), and 2) the ability to plan and execute tasks in a self-directed fashion. Note that the next action may or may not involve using a tool or API.

APIs 128

APIs Chatbots Engineering Management 128

AWS Machine Learning

MAY 16, 2024

Problem definition Traditionally, the recommendation service was mainly provided by identifying the relationship between products and providing products that were highly relevant to the product selected by the customer. Lambda receives the list of recommendations and provides them to the API gateway.

Personalization 123

Personalization APIs Scripts Technical Support 123

AWS Machine Learning

JULY 10, 2024

You can use the Prompt Management and Flows features graphically on the Amazon Bedrock console or Amazon Bedrock Studio, or programmatically through the Amazon Bedrock SDK APIs. These approaches allow for the definition of more sophisticated logic and dynamic workflows, often called prompt flows.

Management 130

Management APIs Chatbots Best practices 130

AWS Machine Learning

NOVEMBER 17, 2023

In this post, we explain the common practice of live stream visual moderation with a solution that uses the Amazon Rekognition Image API to moderate live streams. There are charges for Amazon S3 storage, Amazon S3 API calls that Amazon IVS makes on behalf of the customer, and serving the stored video to viewers.

APIs 114

APIs Engineering Advertising Accountability 114

AWS Machine Learning

MAY 30, 2024

The frontend UI interacts with the extract microservice through a RESTful interface provided by Amazon API Gateway. For each image, it will apply the following ML features to extract information: Recognize celebrity faces using the Amazon Rekognition celebrity API. Detect text using the Amazon Rekognition text detection API.

Advertising 129

Advertising APIs Education Analytics 129

AWS Machine Learning

MAY 7, 2024

Amazon Transcribe The transcription for the entire video is generated using the StartTranscriptionJob API. The solution runs Amazon Rekognition APIs for label detection , text detection, celebrity detection , and face detection on videos. The metadata generated for each video by the APIs is processed and stored with timestamps.

APIs 134

APIs Advertising Entertainment Metrics 134

AWS Machine Learning

AUGUST 20, 2024

Configuring IP-restricted presigned URLs for SageMaker Ground Truth The new IP restriction feature for presigned URLs in SageMaker Ground Truth can be enabled through the SageMaker API or the AWS Command Line Interface (AWS CLI). You can also perform these operations through the SageMaker API using the AWS SDK.

APIs 112

APIs Engineering Accountability Management 112

AWS Machine Learning

NOVEMBER 22, 2023

Amazon Bedrock is a fully managed service that offers an easy-to-use API for accessing foundation models for text, image, and embedding. Amazon Location offers an API for maps, places, and routing with data provided by trusted third parties such as Esri, HERE, Grab, and OpenStreetMap. Point function requires importing shapely library.

APIs 118

APIs Scripts Engineering Accountability 118

AWS Machine Learning

MARCH 26, 2024

The next stage is the extraction phase, where you pass the collected invoices and receipts to the Amazon Textract AnalyzeExpense API to extract financially related relationships between text such as vendor name, invoice receipt date, order date, amount due, amount paid, and so on. It is available both as a synchronous or asynchronous API.

APIs 120

APIs Construction Analytics Enterprise 120

AWS Machine Learning

OCTOBER 16, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

SaaS 86

SaaS APIs Construction Accountability 86

AWS Machine Learning

MAY 1, 2024

For interacting with AWS services, the AWS Amplify JS library for React simplifies the authentication, security, and API requests. The backend uses several serverless and event-driven AWS services, including AWS Step Functions for low-code workflows, AWS AppSync for a GraphQL API, and Amazon Translate. 1 – Translating a document.

APIs 129

APIs Construction Best practices Technology 129

AWS Machine Learning

SEPTEMBER 23, 2022

This model is then deployed on Amazon Elastic Container Service (Amazon ECS), which enables quick auto scaling and easy deployment definition and management. You can easily do this with PyTorch Neuron using the torch.neuron.DataParallel API. As you can see, compiler arguments can be passed to the torch.neuron API directly.

APIs 110

APIs Engineering Management Marketing 110

Spearline

DECEMBER 23, 2021

The standard definition of PDD can be defined as: “the time or delay that occurs from the time a number has been dialed, until the caller or called party hears ringing.” This moment that a customer is impatiently waiting in and getting annoyed by is known as post dial delay (PDD). What is post dial delay (PDD) ?

Telecommunications 98

Telecommunications Call flow industry standards APIs 98