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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

APIs 127
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Record a Call in Ruby with Vonage Voice API WebSockets

Nexmo

The Vonage Voice API WebSockets feature recently left Beta status and became generally available. Vonage API Account. To complete this tutorial, you will need a Vonage API account. Once you have an account, you can find your API Key and API Secret at the top of the Vonage API Dashboard.

APIs 125
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Data Integration Tools & The VirtualPBX API

VirtualPBX

The underlying platform that runs our Business Phone Plans , called Dash, includes an API that we use internally to pass information from one part of the system to another – such as when you transfer a call. VirtualPBX API: For Pros and Custom Solutions. We offer you our API in case you need it to bring your product to life.

APIs 98
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Secure Amazon SageMaker Studio presigned URLs Part 3: Multi-account private API access to Studio

AWS Machine Learning

In the post Secure Amazon SageMaker Studio presigned URLs Part 2: Private API with JWT authentication , we demonstrated how to build a private API to generate Amazon SageMaker Studio presigned URLs that are only accessible by an authenticated end-user within the corporate network from a single account.

APIs 97
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Build a Conference Call with the Nexmo Voice API and Ruby on Rails

Nexmo

In this walkthrough, we are going to create a Ruby on Rails conference call application that utilizes the Nexmo Voice API. We are going to accomplish the following tasks to create a conference call (“conversation”) with the Nexmo Voice API: Create a Rails application. Nexmo Voice API Overview. Prerequisites.

APIs 81
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Build a Conference Call with the Nexmo Voice API and Ruby on Rails

Nexmo

In this walkthrough, we are going to create a Ruby on Rails conference call application that utilizes the Nexmo Voice API. We are going to accomplish the following tasks to create a conference call (“conversation”) with the Nexmo Voice API: Create a Rails application. Nexmo Voice API Overview. Prerequisites.

APIs 81
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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint. Before processing the request, a Lambda authorizer function associated with the API Gateway authenticates the incoming message. The following figure illustrates the high-level design of the solution.

APIs 121