AWS Machine Learning

NOVEMBER 26, 2023

Today, we are excited to announce three launches that will help you enhance personalized customer experiences using Amazon Personalize and generative AI. Amazon Personalize is a fully managed machine learning (ML) service that makes it easy for developers to deliver personalized experiences to their users.

Personalization 121

Personalization Customer Experience APIs Entertainment 121

AWS Machine Learning

FEBRUARY 29, 2024

If a distinctive keyword appears more frequently in a document, BM-25 assigns a higher relevance score to that document. Amazon Personalize allows you to add sophisticated personalization capabilities to your applications by using the same machine learning (ML) technology used on Amazon.com for over 20 years.

Personalization 125

Personalization Accountability Entertainment Construction 125

AWS Machine Learning

FEBRUARY 9, 2023

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, and data from any document or image. AnalyzeDocument Signatures is a feature within Amazon Textract that offers the ability to automatically detect signatures on any document. Lastly, we share some best practices for using this feature.

APIs 103

APIs Best practices Banking Enterprise 103

AWS Machine Learning

AUGUST 21, 2024

Today, physicians spend about 49% of their workday documenting clinical visits, which impacts physician productivity and patient care. The LMA for healthcare helps healthcare professionals to provide personalized recommendations, enhancing the quality of care.

Healthcare 119

Healthcare Consulting Consulting APIs 119

AWS Machine Learning

AUGUST 15, 2022

Organizations across industries such as healthcare, finance and lending, legal, retail, and manufacturing often have to deal with a lot of documents in their day-to-day business processes. There is limited automation available today to process and extract information from these documents.

APIs 97

APIs Banking Finance Analytics 97

AWS Machine Learning

NOVEMBER 3, 2022

The goal of intelligent document processing (IDP) is to help your organization make faster and more accurate decisions by applying AI to process your paperwork. Insurance customers can automate this process using AWS AI services to automate the document processing pipeline for claims processing. Part 2: Data enrichment and insights.

APIs 101

APIs Construction Analytics Technology 101

AWS Machine Learning

NOVEMBER 3, 2022

In Part 1 of this series, we discussed intelligent document processing (IDP), and how IDP can accelerate claims processing use cases in the insurance industry. We discussed how we can use AWS AI services to accurately categorize claims documents along with supporting documents. Part 1: Classification and extraction of documents.

Analytics 98

Analytics APIs Healthcare Big data 98

AWS Machine Learning

AUGUST 15, 2022

Amazon’s intelligent document processing (IDP) helps you speed up your business decision cycles and reduce costs. Across multiple industries, customers need to process millions of documents per year in the course of their business. The following figure shows the stages that are typically part of an IDP workflow.

Banking 98

Banking APIs Accountability Analytics 98

Pointillist

SEPTEMBER 10, 2020

Many CX, marketing and operations leaders are asking how they can use customer journey orchestration to deliver better, more personalized experiences that will improve CX and business outcomes, like retention, customer lifetime value and revenue. Journey orchestration goes beyond traditional personalization techniques.

Personalization 128

Personalization Interactive Voice Response Enterprise Upselling 128

AWS Machine Learning

OCTOBER 31, 2024

AWS offers powerful generative AI services , including Amazon Bedrock , which allows organizations to create tailored use cases such as AI chat-based assistants that give answers based on knowledge contained in the customers’ documents, and much more. The following figure illustrates the high-level design of the solution.

APIs 121

APIs Scripts Accountability Construction 121

Nicereply

JUNE 2, 2020

Documentation is frequently the first interaction that a customer has with your product and brand. When someone is having trouble, 91% of them prefer to read documentation rather than ask someone for an answer. Many users prefer documentation because it helps them solve the issue on their own quickly. Create an owner.

Engineering 90

Engineering APIs Wait times Customer Support 90

AWS Machine Learning

FEBRUARY 29, 2024

Knowledge Bases for Amazon Bedrock automates synchronization of your data with your vector store, including diffing the data when it’s updated, document loading, and chunking, as well as semantic embedding. It then employs a language model to generate a response by considering both the retrieved documents and the original query.

APIs 135

APIs Healthcare Scripts Enterprise 135

AWS Machine Learning

NOVEMBER 29, 2023

With this launch, you can programmatically run notebooks as jobs using APIs provided by Amazon SageMaker Pipelines , the ML workflow orchestration feature of Amazon SageMaker. Furthermore, you can create a multi-step ML workflow with multiple dependent notebooks using these APIs.

APIs 113

APIs Management Engineering Big data 113

AWS Machine Learning

MAY 15, 2024

Students can take personalized quizzes and get immediate feedback on their performance. It is typically helpful when working with lengthy documents such as entire books. on Amazon Bedrock would be equivalent to roughly 150,000 words or over 500 pages of documents. The JSON file is returned to API Gateway.

Education 142

Education APIs Engineering Banking 142

AWS Machine Learning

JUNE 29, 2023

In this post, we show how to use the user’s current device type as context to enhance the effectiveness of your Amazon Personalize -based recommendations. Although this post shows how Amazon Personalize can be used for a video on demand (VOD) use case, it’s worth noting that Amazon Personalize can be used across multiple industries.

Personalization 94

Personalization APIs Enterprise Engineering 94

AWS Machine Learning

MARCH 1, 2024

It enables searching over both the content of documents and their underlying meaning. This requires searching over large collections of documents with diverse content, such as website data, which can include various topics such as sustainability, leadership, financial results, and more.

APIs 137

APIs Finance Chatbots Enterprise 137

AWS Machine Learning

NOVEMBER 21, 2022

Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. Extract and analyze data from documents.

Scripts 98

Scripts Metrics APIs Healthcare 98

AWS Machine Learning

FEBRUARY 14, 2023

We’re excited to announce that Amazon Personalize now lets you measure how your personalized recommendations can help you achieve your business goals. This new capability lets you measure the impact of Amazon Personalize campaigns and recommenders, as well as interactions generated by third-party solutions.

Personalization 98

Personalization Metrics APIs Management 98

AWS Machine Learning

AUGUST 13, 2024

The healthcare industry generates and collects a significant amount of unstructured textual data, including clinical documentation such as patient information, medical history, and test results, as well as non-clinical documentation like administrative records. Lastly, the Lambda function stores the question list in Amazon S3.

Healthcare 129

Healthcare APIs Consulting Consulting 129

AWS Machine Learning

FEBRUARY 8, 2024

At the forefront of this evolution sits Amazon Bedrock , a fully managed service that makes high-performing foundation models (FMs) from Amazon and other leading AI companies available through an API. System integration – Agents make API calls to integrated company systems to run specific actions. Gather evidence for claim 5t16u-7v.

APIs 139

APIs Scripts Enterprise Management 139

Nexmo

JUNE 13, 2019

If you never played it here is a quick recap: Telephone begins when one person whispers a message to the person next to them. The second person whispers the same message to the next person, who then shares it with the person next to them, and so on and so on. Adding our API credentials.

APIs 73

APIs Accountability Entertainment Personalization 73

Nexmo

JUNE 13, 2019

If you never played it here is a quick recap: Telephone begins when one person whispers a message to the person next to them. The second person whispers the same message to the next person, who then shares it with the person next to them, and so on and so on. Adding our API credentials.

APIs 73

APIs Accountability Entertainment Personalization 73

AWS Machine Learning

FEBRUARY 19, 2024

The Knowledge Bases for Amazon Bedrock integration allows our chatbot to provide more relevant, personalized responses by linking user queries to related information data points. Embeddings are created for documents and user questions. The document embeddings are split into chunks and stored as indexes in a vector database.

Chatbots 133

Chatbots APIs Engineering Enterprise 133

AWS Machine Learning

NOVEMBER 26, 2023

Amazon Personalize is excited to announce the new Next Best Action ( aws-next-best-action ) recipe to help you determine the best actions to suggest to your individual users that will enable you to increase brand loyalty and conversion. All your data is encrypted to be private and secure.

Personalization 113

Personalization Engineering APIs Consulting 113

AWS Machine Learning

APRIL 8, 2024

However, in many situations, you may need to retrieve documents created in a defined period or tagged with certain categories. To refine the search results, you can filter based on document metadata to improve retrieval accuracy, which in turn leads to more relevant FM generations aligned with your interests.

APIs 129

APIs Construction Chatbots Accountability 129

AWS Machine Learning

AUGUST 22, 2024

Types of documents When you connect Amazon Q to a data source, what Amazon Q considers—and crawls—as a document varies by connector. The Confluence Cloud connector crawls the following as documents: Spaces – Each space is considered a single document. Pages – Each page is considered a single document.

APIs 116

APIs Enterprise Accountability Management 116

AWS Machine Learning

JULY 3, 2024

This new functionality offers industry-leading safety measures that filter harmful content and protect sensitive information in your documents, improving user experience and aligning with organizational standards. The query is then augmented to have the retrieved document chunks, prompt, and guardrails configuration.

APIs 132

APIs Banking Metrics Management 132

AWS Machine Learning

NOVEMBER 10, 2023

This includes handling customers’ personally identifiable information (PII) data properly. Amazon Comprehend is a natural language processing (NLP) service that uses machine learning (ML) to uncover information in unstructured data and text within documents.

APIs 126

APIs Chatbots Analytics Personalization 126

AWS Machine Learning

MAY 9, 2024

It is designed to be deeply integrated into the FAST platform and use all of Verisk’s documentation, training materials, and collective expertise. Having that transparency helped Verisk identify areas of the system where their documents were lacking and needed some restructuring.

Engineering 127

Engineering Customer Support APIs Government 127

AWS Machine Learning

DECEMBER 4, 2024

Today, we’re excited to announce a new capability that allows you to deploy over 100 open-weight and proprietary models from Amazon SageMaker JumpStart and register them with Amazon Bedrock , allowing you to seamlessly access them through the powerful Amazon Bedrock APIs.

APIs 104

APIs Engineering Management Customer centricity 104

AWS Machine Learning

JUNE 5, 2024

This guest post is co-written with Manny Silva, Head of Documentation at Skyflow, Inc. Startups move quickly, and engineering is often prioritized over documentation. Unfortunately, this prioritization leads to release cycles that don’t match, where features release but documentation lags behind.

Engineering 124

Engineering APIs Construction Accountability 124

AWS Machine Learning

NOVEMBER 7, 2024

It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic. API Gateway also provides a WebSocket API. Incoming requests to the gateway go through this point.

Enterprise 112

Enterprise APIs Government Accountability 112

AWS Machine Learning

SEPTEMBER 14, 2023

This post takes you through the most common challenges that customers face when searching internal documents, and gives you concrete guidance on how AWS services can be used to create a generative AI conversational bot that makes internal information more useful.

APIs 121

APIs Healthcare Scripts Engineering 121

AWS Machine Learning

NOVEMBER 7, 2023

Instead of relying solely on their pre-trained knowledge, RAG allows models to pull data from documents, databases, and more. Utilizing natural language processing (NLP), Amazon Kendra comprehends both the content of documents and the underlying intent of user queries, positioning it as a content retrieval tool for RAG based solutions.

Enterprise 118

Enterprise APIs Engineering Accountability 118

AWS Machine Learning

NOVEMBER 1, 2024

Google Drive is a cloud-based storage service that provides a centralized location for storing digital assets, including documents, knowledge articles, and spreadsheets. The connector can’t index documents stored on Google Drive in a personal Google Gmail account. authentication.

Enterprise 116

Enterprise APIs Accountability Management 116

AWS Machine Learning

JANUARY 9, 2025

In India, the KYC verification usually involves identity verification through identification documents for Indian citizens, such as a PAN card or Aadhar card, address verification, and income verification. Amazon Textract is used to extract text information from the uploaded documents. I need a loan for 150000.

APIs 116

APIs Banking Enterprise Accountability 116

AWS Machine Learning

AUGUST 22, 2024

The enterprise IdP, such as Okta or Ping Identity, is used as the access manager for an authenticated user to interact with an Amazon Q Business application using an Amazon Q web experience or a custom application using an API. The IdP responds with identity or access tokens in OIDC mode, or a SAML assertion in SAML 2.0

Enterprise 127

Enterprise APIs Accountability Management 127