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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

APIs 112
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Build a video insights and summarization engine using generative AI with Amazon Bedrock

AWS Machine Learning

This post presents a solution where you can upload a recording of your meeting (a feature available in most modern digital communication services such as Amazon Chime ) to a centralized video insights and summarization engine. This post provides guidance on how you can create a video insights and summarization engine using AWS AI/ML services.

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Build generative AI chatbots using prompt engineering with Amazon Redshift and Amazon Bedrock

AWS Machine Learning

Amazon Bedrock offers a choice of high-performing foundation models from leading AI companies, including AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon, via a single API. Prompt engineering makes generative AI applications more efficient and effective.

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Use the ApplyGuardrail API with long-context inputs and streaming outputs in Amazon Bedrock

AWS Machine Learning

The new ApplyGuardrail API enables you to assess any text using your preconfigured guardrails in Amazon Bedrock, without invoking the FMs. In this post, we demonstrate how to use the ApplyGuardrail API with long-context inputs and streaming outputs. For example, you can now use the API with models hosted on Amazon SageMaker.

APIs 108
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Unleashing the power of generative AI: Verisk’s journey to an Instant Insight Engine for enhanced customer support

AWS Machine Learning

Verisk has embraced this technology and has developed their own Instant Insight Engine, or AI companion, that provides an enhanced self-service capability to their FAST platform. First, they used the Amazon Kendra Retrieve API to get multiple relevant passages and excerpts based on keyword search.

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Few-shot prompt engineering and fine-tuning for LLMs in Amazon Bedrock

AWS Machine Learning

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API. 2) The fine-tuning process generally takes longer compared to few-shot prompt engineering based on the same documents. (3)

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Integrate dynamic web content in your generative AI application using a web search API and Amazon Bedrock Agents

AWS Machine Learning

Amazon Bedrock agents use LLMs to break down tasks, interact dynamically with users, run actions through API calls, and augment knowledge using Amazon Bedrock Knowledge Bases. In this post, we demonstrate how to use Amazon Bedrock Agents with a web search API to integrate dynamic web content in your generative AI application.

APIs 96