APIs Engineering Time management 
Help Scout
APRIL 27, 2021
The support queue is an enormous, gelatinous, sticky, messy blob, growing continually to fill all of the available space.” – Matt Hunter, Technical Support Engineer Illustrated by Carolina Escobedo Garcia , Customer Operations Associate at Clerky. Allow for out-of-queue time. Skill-based assignment. Move work to the right team.
AWS Machine Learning
NOVEMBER 22, 2023
Manage Amazon SageMaker endpoints – Similarly, for organizations that aim for inference type selection and endpoints running time management, you can deploy open source models on Amazon SageMaker. With cost categories, you can organize your costs using a rule-based engine.
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AWS Machine Learning
JUNE 5, 2023
This provides an accelerated and more efficient way to find hyperparameter ranges, and can provide significant optimized budget and time management for your automatic model tuning jobs. Autotune is a new feature of automatic model tuning that helps save you time and reduce wasted resources on finding optimal hyperparameter ranges.
JustCall
AUGUST 16, 2021
Real time call monitoring features include live call monitoring. This is useful for managers in guiding and assessing agents in real time. Managers may listen to ongoing calls between agents and customers, without either parties knowing. Software engineers familiar with using APIs can operate CPaaS.
AWS Machine Learning
AUGUST 11, 2023
These features remove the heavy lifting from each step of the ML process, simplifying the development of high-quality models and reducing time to deployment. The JumpStart APIs allow you to programmatically deploy and fine-tune a vast selection of pre-trained models on your own datasets. We specify the script_scope as inference.
Pipkins
OCTOBER 23, 2019
Following this, our engineers will walk you through the basics of functionality of the software’s backend. For added realism, we also include real-time ACD simulation to allow the display of live details, such as call center monitoring and adherence tracking. Step Three: Pipkins WFM Deep-Dive. Advanced user methods.
JivoChat
AUGUST 22, 2021
Q&A Engine: Crowdsource answers and create a searchable FAQ database to resolve customer issues efficiently and authoritatively without answering repetitive questions. Integration and API: Integrates with popular apps, such as Slack, Salesforce, and Zendesk, and lets you add custom integrations through the open-source API.
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