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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning

To move faster, enterprises need robust operating models and a holistic approach that simplifies the generative AI lifecycle. It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic.

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Amazon Bedrock launches Session Management APIs for generative AI applications (Preview)

AWS Machine Learning

Amazon Bedrock announces the preview launch of Session Management APIs, a new capability that enables developers to simplify state and context management for generative AI applications built with popular open source frameworks such as LangGraph and LlamaIndex. Building generative AI applications requires more than model API calls.

APIs 99
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7 Reasons ChatGPT Alone Can’t Deliver the Customer Service You Need

CCNG

When used stand-alone, it cannot deliver the basic must-have requirements for enterprise use and above all, is not even designed for them. Unclear ROI ChatGPT is currently not accessible via API and the cost of a (hypythetical) API call are unclear. Its not as automated as people assume.

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Amazon Q Business simplifies integration of enterprise knowledge bases at scale

AWS Machine Learning

Amazon Q Business , a new generative AI-powered assistant, can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in an enterprises systems. In this post, we propose an end-to-end solution using Amazon Q Business to simplify integration of enterprise knowledge bases at scale.

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Streamline workflow orchestration of a system of enterprise APIs using chaining with Amazon Bedrock Agents

AWS Machine Learning

Intricate workflows that require dynamic and complex API orchestration can often be complex to manage. In this post, we explore how chaining domain-specific agents using Amazon Bedrock Agents can transform a system of complex API interactions into streamlined, adaptive workflows, empowering your business to operate with agility and precision.

APIs 132
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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint. Before processing the request, a Lambda authorizer function associated with the API Gateway authenticates the incoming message. A Business or Enterprise Google Workspace account with access to Google Chat.

APIs 123