AWS Machine Learning

AUGUST 2, 2024

GraphStorm is a low-code enterprise graph machine learning (GML) framework to build, train, and deploy graph ML solutions on complex enterprise-scale graphs in days instead of months. adds new APIs to customize GraphStorm pipelines: you now only need 12 lines of code to implement a custom node classification training loop.

APIs 111

APIs Benchmark Construction Enterprise 111

AWS Machine Learning

MARCH 27, 2024

This requires carefully combining applications and metrics to provide complete awareness, accuracy, and control. This blog post discusses how BMC Software added AWS Generative AI capabilities to its product BMC AMI zAdviser Enterprise. It’s also vital to avoid focusing on irrelevant metrics or excessively tracking data.

Enterprise 107

Enterprise APIs Metrics Engineering 107

AWS Machine Learning

NOVEMBER 15, 2024

The chatbot improved access to enterprise data and increased productivity across the organization. Amazon Q Business is a generative AI-powered assistant that can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in your enterprise systems.

Chatbots 114

Chatbots Engineering Enterprise Government 114

AWS Machine Learning

FEBRUARY 12, 2025

This approach allows organizations to assess their AI models effectiveness using pre-defined metrics, making sure that the technology aligns with their specific needs and objectives. The introduction of an LLM-as-a-judge framework represents a significant step forward in simplifying and streamlining the model evaluation process.

Metrics 88

Metrics Engineering APIs Benchmark 88

AWS Machine Learning

MARCH 27, 2025

Where discrete outcomes with labeled data exist, standard ML methods such as precision, recall, or other classic ML metrics can be used. These metrics provide high precision but are limited to specific use cases due to limited ground truth data. If the use case doesnt yield discrete outputs, task-specific metrics are more appropriate.

Education 88

Education Engineering APIs Enterprise 88

AWS Machine Learning

NOVEMBER 19, 2024

The technical sessions covering generative AI are divided into six areas: First, we’ll spotlight Amazon Q , the generative AI-powered assistant transforming software development and enterprise data utilization. Learn how Toyota utilizes analytics to detect emerging themes and unlock insights used by leaders across the enterprise.

APIs 88

APIs Enterprise Best practices Government 88

AWS Machine Learning

JANUARY 4, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) via a single API, enabling to easily build and scale Gen AI applications. Monitoring – Logs and metrics around query parsing, prompt recognition, SQL generation, and SQL results should be collected to monitor the text-to-SQL LLM system.

Best practices 136

Best practices Enterprise Engineering APIs 136

Spearline

JULY 4, 2022

The importance of WebRTC monitoring for enterprises Web Real Time Communications (WebRTC) is transforming the way we communicate online. Enterprises are increasingly finding new ways to use the technology to help them provide the best customer service, as well as improved internal communications.

Enterprise 98

Enterprise APIs Metrics Technology 98

AWS Machine Learning

FEBRUARY 21, 2025

Generative AI is revolutionizing enterprise automation, enabling AI systems to understand context, make decisions, and act independently. The solution uses the FMs tool use capabilities, accessed through the Amazon Bedrock Converse API. For more details on how tool use works, refer to The complete tool use workflow.

APIs 83

APIs Healthcare Consulting Consulting 83

AWS Machine Learning

OCTOBER 2, 2024

Large enterprises are building strategies to harness the power of generative AI across their organizations. This integration makes sure enterprises can take advantage of the full power of generative AI while adhering to best practices in operational excellence. What’s different about operating generative AI workloads and solutions?

Government 115

Government APIs Enterprise Best practices 115

AWS Machine Learning

OCTOBER 16, 2024

Frontend and API The CQ application offers a robust search interface specially crafted for call quality agents, equipping them with powerful auditing capabilities for call analysis. Prabir Sekhri is a Senior Solutions Architect at AWS in the enterprise financial services sector.

Customer Service 78

Customer Service Scripts Coaching Finance 78

AWS Machine Learning

NOVEMBER 14, 2024

It enables you to privately customize the FM of your choice with your data using techniques such as fine-tuning, prompt engineering, and retrieval augmented generation (RAG) and build agents that run tasks using your enterprise systems and data sources while adhering to security and privacy requirements.

APIs 104

APIs Engineering Personalization Transportation 104

AWS Machine Learning

FEBRUARY 25, 2025

To build a generative AI -based conversational application integrated with relevant data sources, an enterprise needs to invest time, money, and people. Alation is a data intelligence company serving more than 600 global enterprises, including 40% of the Fortune 100. This blog post is co-written with Gene Arnold from Alation.

Enterprise 85

Enterprise Engineering APIs Accountability 85

AWS Machine Learning

JUNE 24, 2022

As enterprise businesses embrace machine learning (ML) across their organizations, manual workflows for building, training, and deploying ML models tend to become bottlenecks to innovation. Building an MLOps foundation that can cover the operations, people, and technology needs of enterprise customers is challenging.

Enterprise 109

Enterprise Engineering Accountability APIs 109

AWS Machine Learning

MARCH 14, 2025

Although automated metrics are fast and cost-effective, they can only evaluate the correctness of an AI response, without capturing other evaluation dimensions or providing explanations of why an answer is problematic. Human evaluation, although thorough, is time-consuming and expensive at scale.

Metrics 87

Metrics Best practices Engineering APIs 87

AWS Machine Learning

MARCH 3, 2025

Similar to other Mistral models, such as Mistral 7B, Mixtral 8x7B, Mixtral 8x22B, and Mistral Nemo 12B, Pixtral 12B is released under the commercially permissive Apache 2.0 , providing enterprise and startup customers with a high-performing VLM option to build complex multimodal applications. To begin using Pixtral 12B, choose Deploy.

Benchmark 83

Benchmark APIs Enterprise Construction 83

AWS Machine Learning

FEBRUARY 24, 2025

Performance metrics and benchmarks According to Mistral, the instruction-tuned version of the model achieves over 81% accuracy on Massive Multitask Language Understanding (MMLU) with 150 tokens per second latency, making it currently the most efficient model in its category. It doesnt support Converse APIs or other Amazon Bedrock tooling.

APIs 79

APIs Enterprise Benchmark Feedback 79

AWS Machine Learning

MARCH 18, 2025

Firstly, LLMs dont have access to enterprise databases, and the models need to be customized to understand the specific database of an enterprise. Additionally, the complexity increases due to the presence of synonyms for columns and internal metrics available. We need to update the LLMs with an enterprise-specific database.

Enterprise 79

Enterprise Chatbots Engineering Metrics 79

ChurnZero

MARCH 18, 2022

With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters. Leading SaaS expert, Dave Kellogg, and ChurnZero CEO, You Mon Tsang, sat down to answer all the questions you want to know about SaaS metrics like ARR, NRR, GRR, LTV, and CAC (i.e.,

SaaS 98

SaaS Metrics Surveys Enterprise 98

AWS Machine Learning

OCTOBER 5, 2022

In this post, we discuss the key elements needed to evaluate the performance aspect of a content moderation service in terms of various accuracy metrics, and a provide an example using Amazon Rekognition Content Moderation API’s. Understanding such distribution can help you define your actual metric goals. What to evaluate.

Metrics 87

Metrics APIs Advertising Enterprise 87

ProProfs Blog

JUNE 26, 2020

Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. The function of the API enables apps to communicate with each other. Chat Response Time is a metric to monitor how much time your operators took to respond to chats. Chat Duration.

Customer Service 179

Customer Service APIs Customer Support Feedback 179

AWS Machine Learning

JUNE 9, 2023

a low-code enterprise graph machine learning (ML) framework to build, train, and deploy graph ML solutions on complex enterprise-scale graphs in days instead of months. Enterprise graphs can require terabytes of memory storage, requiring graph ML scientists to build complex training pipelines. GraphStorm 0.1

Enterprise 99

Enterprise Construction Engineering Metrics 99

AWS Machine Learning

JANUARY 25, 2023

This post shows you how to use an integrated solution with Amazon Lookout for Metrics to break these barriers by quickly and easily detecting anomalies in the key performance indicators (KPIs) of your interest. Lookout for Metrics automatically detects and diagnoses anomalies (outliers from the norm) in business and operational data.

Metrics 86

Metrics APIs Enterprise Analytics 86

AWS Machine Learning

APRIL 23, 2024

As successful proof-of-concepts transition into production, organizations are increasingly in need of enterprise scalable solutions. This post explores the new enterprise-grade features for Knowledge Bases on Amazon Bedrock and how they align with the AWS Well-Architected Framework.

APIs 123

APIs Enterprise Scripts Accountability 123

AWS Machine Learning

MAY 30, 2024

CBRE’s data environment, with 39 billion data points from over 300 sources, combined with a suite of enterprise-grade technology can deploy a range of AI solutions to enable individual productivity all the way to broadscale transformation. The following diagram illustrates the web interface and API management layer.

Real estate 124

Real estate APIs Metrics Construction 124

AWS Machine Learning

JULY 10, 2024

Fine-tuning Anthropic Claude 3 Haiku in Amazon Bedrock offers significant advantages for enterprises. This process enhances task-specific model performance, allowing the model to handle custom use cases with task-specific performance metrics that meet or surpass more powerful models like Anthropic Claude 3 Sonnet or Anthropic Claude 3 Opus.

APIs 128

APIs Airlines Metrics Engineering 128

AWS Machine Learning

AUGUST 11, 2022

This post shows you how to use an integrated solution with Amazon Lookout for Metrics and Amazon Kinesis Data Firehose to break these barriers by quickly and easily ingesting streaming data, and subsequently detecting anomalies in the key performance indicators of your interest. You don’t need ML experience to use Lookout for Metrics.

Metrics 81

Metrics APIs Scripts Wireless 81

AWS Machine Learning

JANUARY 10, 2024

The solution uses AWS Lambda , Amazon API Gateway , Amazon EventBridge , and SageMaker to automate the workflow with human approval intervention in the middle. The approver approves the model by following the link in the email to an API Gateway endpoint. API Gateway invokes a Lambda function to initiate model updates.

APIs 119

APIs Construction Engineering Analytics 119

AWS Machine Learning

MAY 7, 2024

With a decade of enterprise AI experience, Veritone supports the public sector, working with US federal government agencies, state and local government, law enforcement agencies, and legal organizations to automate and simplify evidence management, redaction, person-of-interest tracking, and eDiscovery.

APIs 124

APIs Advertising Entertainment Metrics 124

AWS Machine Learning

NOVEMBER 9, 2023

This benefits enterprise software development and helps overcome the following challenges: Sparse documentation or information for internal libraries and APIs that forces developers to spend time examining previously written code to replicate usage. Inadvertent use of deprecated code and APIs by developers.

APIs 101

APIs Enterprise Metrics Engineering 101

AWS Machine Learning

SEPTEMBER 28, 2023

In this post, we propose Generative AI Gateway as platform for an enterprise to allow secure access to FMs for rapid innovation. For traditional APIs (such as REST or gRPC), API Gateway has established itself as a design pattern that enables enterprises to standardize and control how APIs are externalized and consumed.

APIs 115

APIs Government Enterprise Engineering 115

Outsource Consultants

JANUARY 28, 2025

Why Selecting the Right Enterprise Contact Center Matters Choosing the right enterprise contact center is a critical decision for businesses seeking to enhance customer experience and operational efficiency. What Are Must-Have Features in an Enterprise Contact Center? For data migration, start by cleaning your existing data.

Enterprise 67

Enterprise Contact Center Average Handle Time contact center solutions 67

AWS Machine Learning

APRIL 11, 2024

Advances in generative artificial intelligence (AI) have given rise to intelligent document processing (IDP) solutions that can automate the document classification, and create a cost-effective classification layer capable of handling diverse, unstructured enterprise documents. Categorizing documents is an important first step in IDP systems.

APIs 120

APIs Banking Enterprise Engineering 120

AWS Machine Learning

FEBRUARY 10, 2025

AI agents are rapidly becoming the next frontier in enterprise transformation, with 82% of organizations planning adoption within the next 3 years. According to a Capgemini survey of 1,100 executives at large enterprises, 10% of organizations already use AI agents, and more than half plan to use them in the next year.

Enterprise 95

Enterprise Engineering APIs Chatbots 95

AWS Machine Learning

NOVEMBER 22, 2023

To build an enterprise solution, developer resources, cost, time and user-experience have to be balanced to achieve the desired business outcome. You can save time, money, and labor by implementing classifications in your workflow, and documents go to downstream applications and APIs based on document type.

APIs 111

APIs Metrics Benchmark Enterprise 111

AWS Machine Learning

JULY 31, 2023

It also enables you to evaluate the models using advanced metrics as if you were a data scientist. In this post, we show how a business analyst can evaluate and understand a classification churn model created with SageMaker Canvas using the Advanced metrics tab. The F1 score provides a balanced evaluation of the model’s performance.

Metrics 91

Metrics Engineering Accountability Telecommunications 91

Cincom

MAY 8, 2024

From coordinating teams to configuring quotes, enterprise companies face immense challenges keeping sales operations running smoothly. Fortunately, Configure, Price, Quote (CPQ) software provides specialized solutions purpose-built for streamlining sales in enterprise environments. Related: What Is Configure Price Quote Software?

Enterprise 52

Enterprise Sales CRM Upselling 52