CCNG

DECEMBER 11, 2024

Given that integrations and extensibility are basic prerequisites to taking any kind of action, it means ChatGPT can only serve as entertainment or perhaps write your college essay. Unclear ROI ChatGPT is currently not accessible via API and the cost of a (hypythetical) API call are unclear.

Customer Service 195

Customer Service CCNG APIs Enterprise 195

3CLogic

AUGUST 18, 2020

If an enterprise has already invested in an on-premise telephony infrastructure but is starting to entertain the merits of migrating to the cloud, a Connector can be a good first step.

call center solutions 96

call center solutions Call Center Cloud contact CRM 96

Playvox

JANUARY 13, 2022

They’ve never known life without the internet and leverage digital technology to communicate, learn, shop, and be entertained. Artificial intelligence is also enabling new technologies including smart virtual agents that facilitate self-service and tools that measure customer sentiment in real time.

Contact Center 79

Contact Center CRM Entertainment Virtual Agent 79

AWS Machine Learning

OCTOBER 16, 2024

Frontend and API The CQ application offers a robust search interface specially crafted for call quality agents, equipping them with powerful auditing capabilities for call analysis. The application’s backend is powered by Amazon OpenSearch Service for the search functionality.

Customer Service 70

Customer Service Scripts Coaching Finance 70