ChurnZero

MARCH 18, 2022

With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters. Leading SaaS expert, Dave Kellogg, and ChurnZero CEO, You Mon Tsang, sat down to answer all the questions you want to know about SaaS metrics like ARR, NRR, GRR, LTV, and CAC (i.e.,

SaaS 98

SaaS Metrics Surveys Enterprise 98

AWS Machine Learning

JULY 24, 2024

Let’s explore two customer journeys: Selecting and evaluating foundation models – You can evaluate the performance of different pre-trained FMs on relevant datasets and metrics specific to your use case. After you process the data and select the required number of rows, you can log the data using the log_input API of MLflow.

APIs 123

APIs Engineering Metrics Enterprise 123

AWS Machine Learning

NOVEMBER 22, 2023

You can save time, money, and labor by implementing classifications in your workflow, and documents go to downstream applications and APIs based on document type. This helps you avoid throttling limits on API calls due to polling the Get* APIs. The metrics should include business metrics and technical metrics.

APIs 111

APIs Metrics Benchmark Enterprise 111

AWS Machine Learning

OCTOBER 8, 2024

Throughout this blog post, we will be talking about AutoML to indicate SageMaker Autopilot APIs, as well as Amazon SageMaker Canvas AutoML capabilities. The following diagram depicts the basic AutoMLV2 APIs, all of which are relevant to this post. The diagram shows the workflow for building and deploying models using the AutoMLV2 API.

Metrics 89

Metrics APIs Sales Accountability 89

Nicereply

JANUARY 30, 2023

This can include anything from knowing how many people you need to hire and knowing exactly what metrics you need to hit, to determining if there are new tools that you’ll need to use in order to a ccomplish your goals. If so, what are some levers you might be able to pull to shift that metric, too?

Metrics 98

Metrics Finance APIs Customer Support 98

AWS Machine Learning

AUGUST 2, 2024

Investors and analysts closely watch key metrics like revenue growth, earnings per share, margins, cash flow, and projections to assess performance against peers and industry trends. Draft a comprehensive earnings call script that covers the key financial metrics, business highlights, and future outlook for the given quarter.

Engineering 122

Engineering Scripts Metrics APIs 122

ChurnZero

JUNE 8, 2022

I am certain that we run ChurnZero’s business using data from no less than two dozen SaaS products: Customer Success platform, CRM, marketing automation, support, finance, HR and more. Finance can forecast renewals better. I want the metrics where I am, when I need them. If we don’t, our Rest API takes the work out of things.

Finance 52

Finance SaaS CRM APIs 52

AWS Machine Learning

JUNE 25, 2024

By deploying the Neuron Monitor DaemonSet across EKS nodes, developers can collect and analyze performance metrics from ML workload pods. In one flow, metrics gathered by Neuron Monitor are integrated with Prometheus, which is configured using a Helm chart for scalability and ease of management.

Metrics 86

Metrics Best practices Analytics Accountability 86

ChurnZero

JUNE 8, 2022

Finance needs the data to forecast renewals. I want the metrics where I am—Salesforce, Zendesk or maybe Slack—when I need them. You don’t have time to go into Salesforce to get customer information, nor do you have time to learn the new finance system to get updated numbers. It helps your product team address customer needs.

Finance 52

Finance SaaS APIs Customer centricity 52

AWS Machine Learning

NOVEMBER 22, 2023

All of the AWS AI services (for example, Amazon Textract , Amazon Comprehend , or Amazon Comprehend Medical ) used in IDP solutions are fully managed AI services where AWS secures their physical infrastructure, API endpoints, OS, and application code, and handles service resilience and failover within a given region.

APIs 100

APIs Accountability Enterprise Transportation 100

AWS Machine Learning

DECEMBER 6, 2023

To create a database, you will need a free API key from Pinecone. import pinecone import os # add Pinecone API key from app.pinecone.io Name the index retrieval-augmentation-aws and align the index dimension and metric parameters with those required by the embedding model (MiniLM in this case).

APIs 111

APIs Finance Metrics Management 111

AWS Machine Learning

NOVEMBER 22, 2023

Pursue Metrics-Driven Quality and Continuous Improvement In IDP, what gets measured gets improved. Define and track key metrics related to document accuracy, processing times, and model efficacy. Defined metrics for IDP success – Establish and monitor clear metrics to measure the success and impact of the IDP operations.

Best practices 102

Best practices Metrics Feedback Enterprise 102

AWS Machine Learning

DECEMBER 18, 2023

Industries such as Finance, Retail, Supply Chain Management, and Logistics face the risk of missed opportunities, increased costs, inefficient resource allocation, and the inability to meet customer expectations. Solution overview Users persist their transactional time series data in MongoDB Atlas.

Finance 121

Finance APIs Analytics Big data 121

AWS Machine Learning

NOVEMBER 21, 2022

Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. Fine-tune the pre-trained model on a new custom dataset.

Scripts 78

Scripts Metrics APIs Healthcare 78

Cincom

MAY 3, 2024

Finance: Insert personalized disclosures, disclaimers, and t’s & c’s automatically into customer agreements by integrating with your systems. Our Eloquence software enables easy connectivity through pre-built integrations and customizable APIs to link templates to any enterprise data source.

Enterprise 40

Enterprise CRM APIs Customer retention 40

AWS Machine Learning

APRIL 8, 2024

You can enable your desired strategy ( shard-over-heads , for example) with the following code: option.group_query_attention=shard-over-heads Additionally, the new implementation of NeuronX DLC introduces a cache API for TransformerNeuronX that enables access to the KV cache. Qing Lan is a Software Development Engineer in AWS.

Engineering 102

Engineering Calibration APIs Enterprise 102

AWS Machine Learning

NOVEMBER 22, 2023

There are service limits (or quotas) for these services to avoid over-provisioning and to limit request rates on API operations, protecting the services from abuse. Collect metrics from the IDP workflow, automate responses to alarms, and send notifications as required to your workflow and business objectives.

Best practices 98

Best practices APIs Accountability Enterprise 98

Help Scout

MAY 12, 2021

For a subscription business, this is a clear and simple metric. Your finance team, who may be involved with larger account billing. Find an ally in your finance or business analysis team who can help you understand the numbers that drive your business. Your sales team. Your existing support team. Know the numbers.

Customer retention 117

Customer retention Finance Analytics Customer effort 117

AWS Machine Learning

JUNE 28, 2022

Time series forecasting is useful in multiple fields, including retail, finance, logistics, and healthcare. Amazon Forecast is a time-series forecasting service based on machine learning (ML) and built for business metrics analysis. For HPO, we use the RRSE as the evaluation metric for all the three algorithms. LSTNet with HPO.

Metrics 84

Metrics Healthcare Transportation Accountability 84

AWS Machine Learning

JULY 9, 2024

Sonnet currently ranks at the top of S&P AI Benchmarks by Kensho , which assesses large language models (LLMs) for finance and business. These applications require the LLMs to have requisite domain knowledge and be able to reason about numeric data to calculate metrics and extract insights. Anthropic Claude 3.5 Anthropic Claude 3.5

Finance 122

Finance Benchmark industry standards Accountability 122

AWS Machine Learning

APRIL 18, 2023

SEC filing dataset SEC filings are critical for regulation and disclosure in finance. We make this possible in a few API calls in the JumpStart Industry SDK. Using the SageMaker API, we downloaded annual reports ( 10-K filings ; see How to Read a 10-K for more information) for a large number of companies.

Finance 72

Finance Scripts APIs Sales 72

delighted

DECEMBER 10, 2019

According to John Maxwell, who leads PwC’s Global Consumer Markets industry sector : “Traditional return on investment (ROI) metrics are no longer sufficient on their own to determine your company’s success. Taking this CX data and correlating it to your operational business metrics is how you’ll drive the point home.

Customer Experience 40

Customer Experience Metrics Finance industry standards 40

AWS Machine Learning

APRIL 18, 2023

SEC filing dataset SEC filings are critical for regulation and disclosure in finance. We make this possible in a few API calls in the JumpStart Industry SDK. Using the SageMaker API, we downloaded annual reports ( 10-K filings ; see How to Read a 10-K for more information) for a large number of companies.

Finance 52

Finance Scripts APIs Sales 52

AWS Machine Learning

SEPTEMBER 1, 2023

In this scenario, the generative AI application, designed by the consumer, must interact with the fine-tuner backend via APIs to deliver this functionality to the end-users. If an organization has no AI/ML experts in their team, then an API service might be better suited for them. 15K available FM reference Step 1.

Engineering 122

Engineering Accountability Construction APIs 122

AWS Machine Learning

SEPTEMBER 11, 2024

In terms of resulting speedups, the approximate order is programming hardware, then programming against PBA APIs, then programming in an unmanaged language such as C++, then a managed language such as Python. The CUDA API and SDK were first released by NVIDIA in 2007. GPU PBAs, 4% other PBAs, 4% FPGA, and 0.5%

Benchmark 93

Benchmark Banking Analytics Big data 93

AWS Machine Learning

NOVEMBER 16, 2023

Another important metric is the efficiency for data science users. He operates in the capacity of a Tech Lead, overseeing various operations for clients in Healthcare and Life Sciences, Finance, Aviation, and Manufacturing. The following outcomes were achieved: User adoption is one of the key leading indicators for Philips.

Healthcare 107

Healthcare Government Engineering APIs 107

AWS Machine Learning

JUNE 24, 2022

Then the ML pipeline checks if the produced accuracy metrics (such as F1, precision, and gain deciles) pass the necessary thresholds. This might be a triggering mechanism via Amazon EventBridge , Amazon API Gateway , AWS Lambda functions, or SageMaker Pipelines. The following diagram shows this updated architecture.

Enterprise 109

Enterprise Engineering Accountability APIs 109

Vistio

SEPTEMBER 20, 2021

I think it’s easy to buy into the promise of eight easy APIs and being able to integrate data from different systems, but slowing down to define as a client what you really want, what you need, and then also how you’re going to be able to maintain and improve those integrations over time are something that we see often over sighted.

Contact Center 52

Contact Center Technology Finance Average Handle Time 52

AWS Machine Learning

JUNE 18, 2024

Guardrail objectives At the core of the architecture is Amazon Bedrock serving foundation models (FMs) with an API interface; the FM powers the conversational capabilities of the virtual agent. In our example, we configure denied topics for finance and politics. Where can I invest to get rich?” “I I want a refund!”

Engineering 120

Engineering Virtual Agent Finance Government 120

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 113

APIs Metrics Consulting Consulting 113

SmartKarrot

JANUARY 18, 2022

Indian SaaS enterprises deal with a wide variety of clients across finance, education, healthcare, and wellness. Found by Chandra Mohan Grover in 2006, IBSFintech is a SaaS company that offers financial solutions for managing corporate trade finance and Forex treasury. This article will help you –. Conclusion.

SaaS 11

SaaS Finance CRM Analytics 11

AWS Machine Learning

NOVEMBER 29, 2023

Furthermore, these data and metrics must be collected to comply with upcoming regulations. They need evaluation metrics generated by model providers to select the right pre-trained model as a starting point. Lastly, evaluation logics define the criteria and metrics used to assess the model’s performance.

Benchmark 101

Benchmark Metrics Engineering APIs 101

AWS Machine Learning

OCTOBER 16, 2024

Frontend and API The CQ application offers a robust search interface specially crafted for call quality agents, equipping them with powerful auditing capabilities for call analysis. Additionally, the application offers backend dashboards tailored to MLOps functionalities, ensuring smooth monitoring and optimization of machine learning models.

Customer Service 77

Customer Service Scripts Coaching Finance 77

AWS Machine Learning

SEPTEMBER 28, 2023

SageMaker Canvas supports a number of use cases, including time-series forecasting used for inventory management in retail, demand planning in manufacturing, workforce and guest planning in travel and hospitality, revenue prediction in finance, and many other business-critical decisions where highly-accurate forecasts are important.

APIs 110

APIs Construction Finance Enterprise 110

AWS Machine Learning

APRIL 11, 2023

SageMaker Processing jobs allow you to specify the private subnets and security groups in your VPC as well as enable network isolation and inter-container traffic encryption using the NetworkConfig.VpcConfig request parameter of the CreateProcessingJob API. We provide examples of this configuration using the SageMaker SDK in the next section.

Calibration 83

Calibration Scripts Best practices Engineering 83

AWS Machine Learning

JULY 18, 2024

By consolidating financial tools into a user-friendly interface, Lili streamlines and simplifies managing business finances and makes it an attractive solution for business owners seeking a centralized and efficient way to manage their financial operations. The vector embeddings are persisted in the application in-memory vector store.

Chatbots 125

Chatbots APIs Accountability Finance 125

AWS Machine Learning

NOVEMBER 1, 2023

However, like other nascent technologies, obstacles remain in managing model intricacy, harmonizing diverse modalities, and formulating uniform evaluation metrics. The TGI framework underpins the model inference layer, providing RESTful APIs for robust integration and effortless accessibility.

APIs 111

APIs Engineering Construction Scripts 111