article thumbnail

Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. Although the principles discussed are applicable across various industries, we use an automotive parts retailer as our primary example throughout this post.

APIs 116
article thumbnail

Amazon Bedrock launches Session Management APIs for generative AI applications (Preview)

AWS Machine Learning

Amazon Bedrock announces the preview launch of Session Management APIs, a new capability that enables developers to simplify state and context management for generative AI applications built with popular open source frameworks such as LangGraph and LlamaIndex. Building generative AI applications requires more than model API calls.

APIs 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

7 Reasons ChatGPT Alone Can’t Deliver the Customer Service You Need

CCNG

That can become a compliance challenge for industries like healthcare, financial services, insurance, and more. Unclear ROI ChatGPT is currently not accessible via API and the cost of a (hypythetical) API call are unclear. It’s a preview of progress; we have lots of work to do on robustness and truthfulness.”

article thumbnail

Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

The custom Google Chat app, configured for HTTP integration, sends an HTTP request to an API Gateway endpoint. Before processing the request, a Lambda authorizer function associated with the API Gateway authenticates the incoming message. The following figure illustrates the high-level design of the solution.

APIs 112
article thumbnail

AI Workforce: using AI and Drones to simplify infrastructure inspections

AWS Machine Learning

In the following sections, we explain how AI Workforce enables asset owners, maintenance teams, and operations managers in industries such as energy and telecommunications to enhance safety, reduce costs, and improve efficiency in infrastructure inspections. Security is paramount, and we adhere to AWS best practices across the layers.

APIs 95
article thumbnail

Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning

It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic. API Gateway also provides a WebSocket API. Incoming requests to the gateway go through this point.

article thumbnail

Integrate generative AI capabilities into Microsoft Office using Amazon Bedrock

AWS Machine Learning

Note that these APIs use objects as namespaces, alleviating the need for explicit imports. API Gateway supports multiple mechanisms for controlling and managing access to an API. AWS Lambda handles the REST API integration, processing the requests and invoking the appropriate AWS services.

APIs 93