AWS Machine Learning

APRIL 23, 2024

Here are some features which we will cover: AWS CloudFormation support Private network policies for Amazon OpenSearch Serverless Multiple S3 buckets as data sources Service Quotas support Hybrid search, metadata filters, custom prompts for the RetreiveAndGenerate API, and maximum number of retrievals.

APIs 121

APIs Enterprise Scripts Accountability 121

CSM Magazine

JANUARY 21, 2025

Key considerations include: Experience and Specialization Look for a provider with experience in your industry and expertise in handling specific product types, such as fragile items or regulated goods. Choosing a tech-savvy 3PL with flexible APIs and integration tools can help resolve these issues.

Transportation 52

Transportation outsourcing industry standards APIs 52

Spearline

DECEMBER 23, 2021

.” Bandwidth , a leading US carrier who offers communication APIs that allow companies to embed voice calling and messaging capability into their applications, says that “PDD occurs because each carrier can take a few seconds to acknowledge their ability to complete the call.” New to Spearline?

Telecommunications 98

Telecommunications Call flow industry standards APIs 98

AWS Machine Learning

JANUARY 24, 2025

By employing a VPC interface endpoint, you can make sure communication between your VPC and the Amazon Bedrock API endpoint occurs through a PrivateLink connection, rather than through the public internet. This approach further enhances security and privacy.

Best practices 106

Best practices Accountability industry standards Metrics 106

AWS Machine Learning

JULY 11, 2024

This solution uses Retrieval Augmented Generation (RAG) to ensure the generated scripts adhere to organizational needs and industry standards. In this blog post, we explore how Agents for Amazon Bedrock can be used to generate customized, organization standards-compliant IaC scripts directly from uploaded architecture diagrams.

Scripts 124

Scripts APIs Engineering industry standards 124

AWS Machine Learning

MAY 21, 2024

Given the reasoning capabilities of LLMs, we decided to develop an automated per-article brand safety assessment based on industry-standard guidelines to provide advertisers with a real-time, granular view of the brand safety of 20 Minutes content. Amazon DynamoDB serves as the primary database for 20 Minutes articles.

Advertising 122

Advertising APIs Engineering industry standards 122

AWS Machine Learning

NOVEMBER 7, 2023

Foundation Models Pharma Ad Generator – A specialized application tailored for the pharmaceutical industry. Harnessing the generative capabilities of foundational models, this tool creates convincing and compliant pharmaceutical advertisements, ensuring content adheres to industry standards and regulations.

Enterprise 111

Enterprise APIs Engineering Accountability 111

AWS Machine Learning

AUGUST 26, 2022

Organizations in the lending and mortgage industry process thousands of documents on a daily basis. Amazon S3 is an object storage service that offers industry-leading scalability, data availability, security, and performance. For specialized documents such as ID documents, Amazon Textract provides the AnalyzeID API.

APIs 99

APIs Banking Accountability industry standards 99

AWS Machine Learning

JULY 9, 2024

In the financial services industry, we hear customers ask which model to choose for their financial domain generative artificial intelligence (AI) applications. Our customers often ask us if we have a benchmark of LLMs just for the financial industry that could help them pick the right LLMs faster. Get started with Anthropic Claude 3.5

Finance 121

Finance Benchmark industry standards Accountability 121

JivoChat

APRIL 7, 2022

Its industrial standardized developer platform and API integration process ensure smooth technical integration with JivoChat API. .

Customer Experience 75

Customer Experience APIs industry standards SaaS 75

Cincom

JANUARY 31, 2025

Regulatory Adherence: Built-in compliance features make sure that the content meets industry standards and regulations, protecting your business from penalties. Every business has unique branding, legal, and industry requirements that need to be reflected in its documents. Security and compliance are non-negotiable.

CRM 40

CRM APIs industry standards Customer centricity 40

AWS Machine Learning

JULY 20, 2022

It also requires a scalable way to map media assets to industry taxonomies that facilitate discovery and monetization of content. This use case is particularly significant for the advertising industry as data privacy rules cause a shift from behavioral targeting using third-party cookies. Solution overview. AWS Media Intelligence.

Advertising 86

Advertising APIs Automotive industry standards 86

Lumoa

JULY 6, 2023

New API AppStore integration Those of you who are pulling data from the AppStore are going to love this, and if you aren’t pulling AppStore data, there has never been a better time to start! Contact your CS manager or help@lumoa.me if you have questions about this process!

APIs 15

APIs industry standards Surveys Benchmark 15

AWS Machine Learning

NOVEMBER 22, 2022

Using Amazon API Gateway , these features are exposed as one simple /translate API. Therefore, another API /customterm is exposed. The solution illustrates two options for translation: a standard translation and a customized translation (using the custom terminology feature). API Gateway validates the API key.

APIs 76

APIs Enterprise Accountability industry standards 76

Fonolo

SEPTEMBER 27, 2018

Some commentators talk about a “wave of consolidation” as if it’s a time-limited event, but as I look back at the last decade, it seems more like a constant rhythm in the industry. Twilio and others made the once daunting voice-and-telco part of call center just another API call. This industry is moving fast.

Call Center 76

Call Center voip CRM industry standards 76

AWS Machine Learning

NOVEMBER 22, 2023

Talk with AWS experts in 14 different industries and explore industry-specific generative AI use cases, including demos from advertising and marketing, aerospace and satellite, manufacturing, and more. Generative AI is empowering developers to reimagine customer experiences and applications while transforming virtually every industry.

Engineering 125

Engineering Best practices APIs Government 125

AWS Machine Learning

APRIL 18, 2024

However, despite its benefits, IaC’s learning curve, and the complexity of adhering to your organization’s and industry-specific compliance and security standards, could slow down your cloud adoption journey.

Scripts 121

Scripts Best practices Engineering Accountability 121

NobelBiz

APRIL 2, 2024

We are determined to elevate efficiency as an industry standard by constantly adopting new technology and keeping costs in check. CRM Connectors and API Integrations : Updating CRM client profiles in real-time just got easier.

contact center solutions 105

contact center solutions Enterprise Contact Center Interactive Voice Response 105

Cincom

JANUARY 30, 2025

Ensure that the software supports open APIs to allow smooth data exchange across platforms. 3- Advanced Analytics and Reporting Data-driven decisions are key to success in the financial services and insurance industries. 5- Compliance Management In regulated industries like finance and insurance, compliance is non-negotiable.

Multi-channel support 40

Multi-channel support CRM Finance APIs 40

AWS Machine Learning

MARCH 14, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon via a single API. This is because such tasks require organization-specific data and workflows that typically need custom programming.

Best practices 121

Best practices Engineering Chatbots Enterprise 121

CSM Magazine

JUNE 15, 2023

With a single PCI Pal API across all interaction channels, the integration allows the AI provider to invoke PCI Pal when the customer needs to pay, ensuring a seamless and secure experience across all digital and voice channels.

industry standards 52

industry standards APIs SaaS Chatbots 52

AWS Machine Learning

NOVEMBER 16, 2023

Regulations in the healthcare industry call for especially rigorous data governance. These capabilities are essential for demonstrating compliance with regulatory standards and ensuring transparency and accountability in AI/ML workflows. Data Management – Efficient data management is crucial for AI/ML platforms.

Healthcare 105

Healthcare Government Engineering APIs 105

Outsource Consultants

JANUARY 28, 2025

Assess Reputation and Track Record Start your evaluation by examining the vendor’s industry reputation. Industry reports from analysts like Gartner or Forrester offer valuable insights into a vendor’s market position and capabilities. HIPAA, GDPR, or PCI-DSS ), depending on your industry.

Enterprise 67

Enterprise Contact Center Average Handle Time contact center solutions 67

Spearline

AUGUST 13, 2019

." Bandwidth, a leading US carrier who offers communication APIs that allow companies to embed voice calling and messaging capability into their applications, says that “PDD occurs because each carrier can take a few seconds to acknowledge their ability to complete the call. New to Spearline?

Telecommunications 45

Telecommunications Call flow industry standards APIs 45

AWS Machine Learning

SEPTEMBER 12, 2024

LLMs disrupt the industry Towards the end of 2022, groundbreaking LLMs were released that realized drastic improvements over previous model capabilities. Thomson Reuters experimented with pre-training open source FMs, such as MPT, Flan-T5, and Mistral, and compared against industry standard commercial models, such as OpenAI’s GPT-4.

Enterprise 89

Enterprise Engineering Technology industry standards 89

8x8

FEBRUARY 6, 2019

8x8’s new integration framework is powered by microservices and industry-standard APIs, making it easier and faster to embed communications into CRM, ERP, helpdesk and productivity applications to create one system of engagement. Provides voice-of-the customer insights for 100% of calls. Workforce management.

Analytics 48

Analytics CRM APIs Contact Center 48

Call Journey

OCTOBER 20, 2018

Until recently, the industry standard for reviewing calls coming through a contact center oscillated below 2%. This trend is further spurred by the API economy and a rise of marketplaces such as AppFoundry, offering specialized, highly sophisticated, yet light solutions. Temkin quote. The name of the game is integration.

Scripts 45

Scripts Customer emotions industry standards Engineering 45

AWS Machine Learning

JUNE 25, 2024

Solution overview The Neuron Monitor container solution provides a comprehensive monitoring framework for ML workloads on Amazon EKS, using the power of Neuron Monitor in conjunction with industry-standard tools like Prometheus , Grafana , and Amazon CloudWatch.

Metrics 84

Metrics Best practices Analytics Accountability 84

VirtualPBX

SEPTEMBER 15, 2020

You can see in this plan table that we differentiate ourselves from the industry standard by not skimping on features or by hiding extra fees. Their part in unlimited VoIP service comes by adding Call Recording, External Storage for recordings and voicemails, CRM integration, and API access as those tiers are used.

voip 64

voip Inbound sales Construction industry standards 64

AWS Machine Learning

NOVEMBER 30, 2023

FM evaluations provides actionable insights from industry-standard science, that could be extended to support customer-specific use cases. We surveyed existing open-source evaluation frameworks and designed FMEval evaluation API with extensibility in mind.

Construction 103

Construction Metrics industry standards Benchmark 103

Hodusoft

MAY 10, 2024

That made virtual call centers and contact centers extremely popular in the call center industry. Compliance and Security Virtual call center solutions typically adhere to industry regulations and security standards, such as PCI DSS for payment card data and GDPR for data privacy.

virtual call center 52

virtual call center Call Center Contact Center call center software 52

aircall

MARCH 5, 2021

As SaaS companies grow , they begin seeking out willing partners to build even more integrations using the public API. Learn from the industry standards in app stores. Second, the right partnerships will bring technological solutions into closer alignment with the company’s overall strategic goals and objectives. .

voip 62

voip SaaS Airlines Transportation 62

NobelBiz

OCTOBER 9, 2023

This disparity can be due to outdated coding standards or a lack of modern interfaces like APIs (Application Programming Interfaces). Our platform is built with open standards and offers robust API capabilities. High Costs The technological landscape, especially in the call center industry, is dynamic and everchanging.

Call Center 52

Call Center Management Contact Center Contact center software 52

JustCall

AUGUST 26, 2022

Also, check whether your service partner complies with privacy data standards and every industry standard and mandate, such as HIPAA. APIs are used in CPaaS to link apps from various vendors. Understanding the security techniques a service partner uses to safeguard your information is critical.

Contact Center 52

Contact Center Interactive Voice Response Contact center software Call Center 52

Hodusoft

AUGUST 9, 2023

It’s also a significant pain point, particularly in industries with strict compliance requirements. Sophisticated multi-tenant contact center software comes with built-in integrations or APIs (Application Programming Interfaces) that allow seamless integration with popular CRM, helpdesk, and other business systems.

Contact center software 52

Contact center software Contact Center Customer Service Agent burnout 52

JustCall

APRIL 5, 2023

Moreover, JustCall users in the Premium and Custom plans get API and webhook access, which allows them to build bespoke solutions. 30-Day Trial Plan When compared to the industry standards, which typically offer 7 to 14-day free trials, 8×8 offers a 30-day free trial.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

delighted

DECEMBER 10, 2019

According to John Maxwell, who leads PwC’s Global Consumer Markets industry sector : “Traditional return on investment (ROI) metrics are no longer sufficient on their own to determine your company’s success. A recent study of “loyal customers” across 20 industries by the XM Institute revealed some impressive statistics.

Customer Experience 40

Customer Experience Metrics Finance industry standards 40