AWS Machine Learning

APRIL 24, 2025

A seamless search journey not only enhances the overall user experience, but also directly impacts key business metrics such as conversion rates, average order value, and customer loyalty. This helps the search be more resilient to phrasing variations and to accept multimodal inputs such as text, image, audio, and video.

Engineering 107

Engineering APIs Enterprise Accountability 107

AWS Machine Learning

OCTOBER 5, 2022

In this post, we discuss the key elements needed to evaluate the performance aspect of a content moderation service in terms of various accuracy metrics, and a provide an example using Amazon Rekognition Content Moderation API’s. Measure model accuracy on videos. What to evaluate. Measure model accuracy on images.

Metrics 101

Metrics APIs Advertising Enterprise 101

AWS Machine Learning

SEPTEMBER 26, 2024

Video generation has become the latest frontier in AI research, following the success of text-to-image models. This text-to-video API generates high-quality, realistic videos quickly from text and images. Luma AI’s recently launched Dream Machine represents a significant advancement in this field.

Scripts 120

Scripts APIs Metrics Management 120

AWS Machine Learning

NOVEMBER 13, 2024

In the context of generative AI , significant progress has been made in developing multimodal embedding models that can embed various data modalities—such as text, image, video, and audio data—into a shared vector space. Distance metric : Select Euclidean. Vector field name : Enter a name, such as vector. Engine : Select nmslib.

Engineering 116

Engineering Management APIs Healthcare 116

AWS Machine Learning

SEPTEMBER 20, 2024

Amazon Bedrock agents use LLMs to break down tasks, interact dynamically with users, run actions through API calls, and augment knowledge using Amazon Bedrock Knowledge Bases. In this post, we demonstrate how to use Amazon Bedrock Agents with a web search API to integrate dynamic web content in your generative AI application.

APIs 106

APIs Chatbots Construction Engineering 106

AWS Machine Learning

AUGUST 26, 2024

In this post, we dive into the architecture and implementation details of GenASL, which uses AWS generative AI capabilities to create human-like ASL avatar videos. Users can input audio, video, or text into GenASL, which generates an ASL avatar video that interprets the provided data.

APIs 122

APIs Calibration Best practices Metrics 122

AWS Machine Learning

NOVEMBER 19, 2024

Gain insights into training strategies, productivity metrics, and real-world use cases to empower your developers to harness the full potential of this game-changing technology. Discover how to create and manage evaluation jobs, use automatic and human reviews, and analyze critical metrics like accuracy, robustness, and toxicity.

APIs 108

APIs Enterprise Best practices Government 108

AWS Machine Learning

JANUARY 7, 2025

The translation playground could be adapted into a scalable serverless solution as represented by the following diagram using AWS Lambda , Amazon Simple Storage Service (Amazon S3), and Amazon API Gateway. Also note the completion metrics on the left pane, displaying latency, input/output tokens, and quality scores.

Engineering 114

Engineering Metrics industry standards Analytics 114

AWS Machine Learning

DECEMBER 2, 2024

The integration offers enterprise-grade features including model evaluation metrics, fine-tuning and customization capabilities, and collaboration tools, all while giving customers full control of their deployment. Customers can use G6e instances to deploy LLMs and diffusion models for generating images, video, and audio.

Enterprise 112

Enterprise Benchmark Technology APIs 112

AWS Machine Learning

JULY 30, 2024

In today’s digital landscape, the demand for audio and video content is skyrocketing. From product documentation in video format to podcasts replacing traditional blog posts, content creators are exploring diverse channels to reach a wider audience. The response from API calls are displayed to the end-user.

APIs 116

APIs Accountability Management Entertainment 116

AWS Machine Learning

JUNE 5, 2024

You train the model using semi-structured documents, which includes the following document types such as digital and scanned PDF documents and Word documents; Images sunch as JPG files, PNG files, and single-page TIFF files and Amazon Textract API output JSON files. The model detects the input email text is a non-phishing email.

APIs 122

APIs Metrics Accountability Enterprise 122

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Amazon Rekognition offers pre-trained and customizable computer vision (CV) capabilities to extract information and insights from your images and videos.

APIs 128

APIs Metrics Consulting Consulting 128

AWS Machine Learning

MARCH 22, 2023

For example, Rekognition Custom Labels can find your logo in social media posts, identify your products on store shelves, classify machine parts in an assembly line, distinguish healthy and infected plants, or detect animated characters in videos. You can also use precision or recall as your model evaluation metrics.

APIs 98

APIs Metrics Engineering Feedback 98

AWS Machine Learning

MAY 9, 2024

As you’ll see further in the post, Verisk incorporated the Retrieve API and the Query API to retrieve semantically relevant passages for their queries to further improve generation by the LLM. Preprocessing of Images and Videos – The outputs from Amazon Rekognition and Amazon Transcribe were fed into Claude.

Engineering 130

Engineering Customer Support APIs Government 130

AWS Machine Learning

JULY 3, 2024

Solution overview Knowledge Bases for Amazon Bedrock allows you to configure your RAG applications to query your knowledge base using the RetrieveAndGenerate API , generating responses from the retrieved information. An example query could be, “What are the recent performance metrics for our high-net-worth clients?”

APIs 135

APIs Banking Metrics Management 135

Spearline

JULY 21, 2022

Consequently, no other testing solution can provide the range and depth of testing metrics and analytics. And testingRTC offers multiple ways to export these metrics, from direct collection from webhooks, to downloading results in CSV format using the REST API. You can check framerate information for video here too.

Scripts 98

Scripts APIs Metrics Analytics 98

AWS Machine Learning

SEPTEMBER 9, 2024

The AI Service Layer allows Domo to switch between different models provided by Amazon Bedrock for individual tasks and track their performance across key metrics like accuracy, latency, and cost. The following video of Domo.AI provides a more detailed overview of the product’s key features and capabilities.

APIs 122

APIs Engineering Telecommunications Enterprise 122

AWS Machine Learning

APRIL 11, 2023

However, bad actors increasingly deploy spoof attacks using the user’s face images or videos posted publicly, captured secretly, or created synthetically to gain unauthorized access to the user’s account. At the end of the countdown, a video recording begins, and an oval appears on the screen.

APIs 98

APIs Accountability Government Healthcare 98

AWS Machine Learning

SEPTEMBER 5, 2023

Earlier this year, we announced Amazon Bedrock , a serverless API to access foundation models from Amazon and our generative AI partners. Although it’s currently in Private Preview, its serverless API allows you to use foundation models from Amazon, Anthropic, Stability AI, and AI21, without having to deploy any endpoints yourself.

APIs 124

APIs Metrics Chatbots Engineering 124

AWS Machine Learning

MAY 5, 2023

Amazon Kendra is an intelligent search service powered by ML, and Amazon Rekognition is an ML service that can identify objects, people, text, scenes, and activities from images or videos. The first aspect is performed by Amazon Rekognition, which can identify objects, people, text, scenes, and activities from images or videos.

Engineering 104

Engineering APIs Scripts Enterprise 104

AWS Machine Learning

DECEMBER 13, 2024

It evaluates each user query to determine the appropriate course of action, whether refusing to answer off-topic queries, tapping into the LLM, or invoking APIs and data sources such as the vector database. For instance, if the question is related to audience forecasting, the agent will invoke Amazon internal Audience Forecasting API.

Sales 104

Sales Advertising Engineering APIs 104

Calabrio

MARCH 4, 2025

Businesses can track key metrics related to agent performance, customer satisfaction, and operational efficiency across all channels. API and Integrations: WFO solutions arent the only thing your contact center software should connect with. Genesys Cloud is known for its open API and extensive customization options.

Contact Center 52

Contact Center Contact center software Multichannel APIs 52

Talkdesk

OCTOBER 8, 2020

Eventually, your metrics will evolve from productivity to production, as your business evolves the contact center into a profit center, proactively resolving customer issues and offering clients bespoke products and services to prevent future mishaps. Prioritize your clients’ concerns.

Banking 119

Banking Chatbots Contact Center Virtual Agent 119

AWS Machine Learning

AUGUST 30, 2023

To solve this problem, we propose the use of generative AI, a type of AI that can create new content and ideas, including conversations, stories, images, videos, and music. This metric compares an automatically produced summary against a reference or a set of references (human-produced) summary or translation.

Healthcare 135

Healthcare APIs Scripts Metrics 135

Spearline

JULY 4, 2022

WebRTC is an open source project that gives developers the tools to embed live communications streams like voice, video and chat directly into any web page, with relative ease. WebRTC provides developers with application programming interfaces (APIs) using Javascript, which allows for much more straightforward and speedier development.

Enterprise 98

Enterprise APIs Metrics Technology 98

AWS Machine Learning

OCTOBER 14, 2022

For a high-level overview of how MME work, check out the AWS Summit video Scaling ML to the next level: Hosting thousands of models on SageMaker. It provides a REST API with a web server to serve and manage multiple models on a single host. Key metrics to monitor your endpoint performance. Platform-level metrics (MME metrics).

APIs 98

APIs Metrics SaaS Best practices 98

AWS Machine Learning

NOVEMBER 22, 2022

Amazon Rekognition is a computer vision service that makes it simple to add image and video analysis to your applications using proven, highly scalable, deep learning technology that does not require machine learning (ML) expertise. The Evaluation tab shows metrics for each label, and the average metric for the entire test dataset.

APIs 97

APIs Metrics Technology 97

AWS Machine Learning

JUNE 9, 2022

As new data is provided, Forecast automatically computes predictor accuracy metrics on the new dataset, providing you with more information to decide whether to keep using, retrain, or create new predictors. You can enable this feature with one click on the AWS Management Console or using Forecast APIs. Predictor accuracy over time.

Metrics 98

Metrics APIs Engineering Management 98

AWS Machine Learning

JANUARY 12, 2023

This module implements an observability solution, including application logs, application performance monitoring (APM), and metrics. The Very Group engineering squads are now using the service directly through an API endpoint to put logs straight into Elasticsearch. The adoption of Logstash was initially done seamlessly.

Engineering 127

Engineering APIs Accountability Metrics 127

AWS Machine Learning

DECEMBER 12, 2022

Amazon Comprehend provides customized features, custom entity recognition , custom classification , and pre-trained APIs such as key phrase extraction, sentiment analysis, entity recognition, and more so you can easily integrate NLP into your applications. JumpStart also provides other resources like notebooks, blogs, and videos.

APIs 98

APIs Accountability Enterprise Metrics 98

Spearline

DECEMBER 23, 2021

In the modern world of instant messaging, fast broadband speeds, and direct video conferencing, the last thing anyone wants is to wait. To sum it up, the Spearline PDD test is a “call answer time” metric that includes any delay added by intermediary networks. Nobody likes delays.

Telecommunications 98

Telecommunications Call flow industry standards APIs 98

AWS Machine Learning

APRIL 18, 2024

For example, this could be a softphone (such as Google Voice ), another meeting app, or for demo purposes, you can simply play a local audio recording or a YouTube video in your browser to emulate another meeting participant. If you just want to try it, open the following YouTube video in a new tab. For Meeting ID , enter a meeting ID.

APIs 138

APIs Accountability Analytics Entertainment 138

AWS Machine Learning

NOVEMBER 6, 2023

However, most summaries are empty or inaccurate because manually creating them is time-consuming, impacting agents’ key metrics like average handle time (AHT). The following video shows an example of the Live Call Analytics with Agent Assist summarizing an in-progress call, summarizing after the call ends, and generating a follow-up email.

Contact Center 136

Contact Center CRM Analytics Average Handle Time 136

AWS Machine Learning

APRIL 4, 2024

With a multitude of articles, videos, audio recordings, and other media created daily across news media companies, readers of all types—individual consumers, corporate subscribers, and more—often find it difficult to find news content that is most relevant to them.

Personalization 102

Personalization APIs Engineering Metrics 102

AWS Machine Learning

OCTOBER 2, 2024

In addition, they use the developer-provided instruction to create an orchestration plan and then carry out the plan by invoking company APIs and accessing knowledge bases using Retrieval Augmented Generation (RAG) to provide an answer to the user’s request. In Part 1, we focus on creating accurate and reliable agents.

Best practices 99

Best practices APIs Metrics Accountability 99

AWS Machine Learning

FEBRUARY 14, 2023

After specifying the metrics that you want to track, you can identify which campaigns and recommenders are most impactful and understand the impact of recommendations on your business metrics. All customers want to track the metric that is most important for their business.

Personalization 98

Personalization Metrics APIs Management 98

AWS Machine Learning

SEPTEMBER 11, 2024

Amazon EKS creates a highly available endpoint for the managed Kubernetes API server that you use to communicate with your cluster (using tools like kubectl). The managed endpoint uses Network Load Balancer to load balance Kubernetes API servers. In his free time, he enjoys playing video games, reading books, and writing software.

APIs 90

APIs Accountability Metrics Management 90