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Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!

SmartKarrot

Backend Integration To fulfill the user’s request, the conversational platform may need to integrate with various backend systems or APIs. For example, if the user asks for the latest news headlines, the platform may connect to a news API to gather relevant information.

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How to Find Business Phone Numbers: A Sales Prospecting Guide

JustCall

Sales teams spend hours calling the wrong numbers and searching for correct contact details, draining resources and damaging revenue potential. For instance, if youre targeting real estate agents, associations like the National Association of Realtors (NAR) maintain searchable directories. How do you do this?

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