CCNG

JUNE 7, 2023

A recent search about how Chat GPT can and will assist in customer service, contact center and customer experience shows many ways ChatGPT can be a potentially valuable tool including: Answering Frequently Asked Questions (FAQs) : Chat GPT can handle repetitive and commonly asked questions by providing instant and accurate responses.

Contact Center 195

Contact Center CCNG APIs Scripts 195

AWS Machine Learning

APRIL 11, 2023

In the post Secure Amazon SageMaker Studio presigned URLs Part 2: Private API with JWT authentication , we demonstrated how to build a private API to generate Amazon SageMaker Studio presigned URLs that are only accessible by an authenticated end-user within the corporate network from a single account.

APIs 87

APIs Accountability Scripts Enterprise 87

Zingtree

MAY 3, 2018

If you’re a Zendesk user in a Contact Center environment, you’ll want to be using our Zendesk Agent Scripting app. Pause and Resume: If a ticket is transferred, the supervisor or new agent is taken to the last place in the script, and can see the history of the previous steps taken. New Features in Version 11.

Scripts 67

Scripts APIs Feedback Contact Center 67

AWS Machine Learning

JULY 29, 2022

Their Python-based library ( Transformers ) provides tools to easily use popular state-of-the-art Transformer architectures like BERT, RoBERTa, and GPT. The SageMaker Python SDK provides open-source APIs and containers to train and deploy models on SageMaker, using several different ML and deep learning frameworks. to(device).

Scripts 98

Scripts APIs Big data Engineering 98

AWS Machine Learning

FEBRUARY 8, 2024

Generative AI agents are a versatile and powerful tool for large enterprises. At the forefront of this evolution sits Amazon Bedrock , a fully managed service that makes high-performing foundation models (FMs) from Amazon and other leading AI companies available through an API.

APIs 139

APIs Scripts Enterprise Management 139

Zingtree

MAY 24, 2018

If you’re a Zendesk user in a Contact Center environment, you’ll want to be using our Zendesk Agent Scripting app. Benefits of the Zendesk Agent Scripting App. Installing the Agent Scripting App into Zendesk. Installing the Agent Scripting App into Zendesk. Enabling Automatic Script Selection.

Scripts 61

Scripts APIs Real estate Feedback 61

AWS Machine Learning

DECEMBER 22, 2023

In particular, we cover the SMP library’s new simplified user experience that builds on open source PyTorch Fully Sharded Data Parallel (FSDP) APIs, expanded tensor parallel functionality that enables training models with hundreds of billions of parameters, and performance optimizations that reduce model training time and cost by up to 20%.

Scripts 119

Scripts APIs Engineering Finance 119

AWS Machine Learning

DECEMBER 14, 2023

It provides access to the most comprehensive set of tools for each step of ML development, from preparing data to building, training, deploying, and managing ML models. After you stop the Space, you can modify its settings using either the UI or API via the updated SageMaker Studio interface and then restart the Space.

APIs 121

APIs Engineering Management Scripts 121

AWS Machine Learning

FEBRUARY 12, 2025

Amazon Bedrock is a fully managed service that makes FMs from leading AI startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that is best suited for your use case. Solution overview The solution comprises two main steps: Generate synthetic data using the Amazon Bedrock InvokeModel API.

APIs 74

APIs Management Benchmark Scripts 74

AWS Machine Learning

JULY 11, 2024

This solution uses Retrieval Augmented Generation (RAG) to ensure the generated scripts adhere to organizational needs and industry standards. In this blog post, we explore how Agents for Amazon Bedrock can be used to generate customized, organization standards-compliant IaC scripts directly from uploaded architecture diagrams.

Scripts 132

Scripts APIs Engineering industry standards 132

Nexmo

OCTOBER 7, 2020

Vonage API Account. To complete this tutorial, you will need a Vonage API account. Once you have an account, you can find your API Key and API Secret at the top of the Vonage API Dashboard. Web Component polyfill --> <script src="[link]. <!-- Step 2: Install the Nexmo CLI tool.

APIs 118

APIs Scripts Accountability 118

AWS Machine Learning

FEBRUARY 5, 2025

Incorporating your Data into the Conversation to provide factual, grounded responses aligned with your use case goals using retrieval augmented generation or by invoking functions as tools. Retrieval and Execution Rails: These govern how the AI interacts with external tools and data sources. define bot express greeting "Hey there!"

Chatbots 96

Chatbots Construction Best practices APIs 96

AWS Machine Learning

JULY 17, 2024

In this post, we’re using the APIs for AWS Support , AWS Trusted Advisor , and AWS Health to programmatically access the support datasets and use the Amazon Q Business native Amazon Simple Storage Service (Amazon S3) connector to index support data and provide a prebuilt chatbot web experience. Synchronize the data source to index the data.

Scripts 118

Scripts APIs Enterprise Accountability 118

AWS Machine Learning

MAY 30, 2024

AWS Prototyping successfully delivered a scalable prototype, which solved CBRE’s business problem with a high accuracy rate (over 95%) and supported reuse of embeddings for similar NLQs, and an API gateway for integration into CBRE’s dashboards. The following diagram illustrates the web interface and API management layer.

Real estate 127

Real estate APIs Metrics Construction 127

AWS Machine Learning

MARCH 27, 2025

After achieving the desired accuracy, you can use this ground truth data in an ML pipeline with automated machine learning (AutoML) tools such as AutoGluon to train a model and inference the support cases. Refer to Getting started with the API to set up your environment to make Amazon Bedrock requests through the AWS API.

Education 88

Education Engineering APIs Enterprise 88

Zingtree

APRIL 14, 2015

We’re proud to announce that we’ve “officially” launched our Agent Scripting for call centers. Zingtree Interactive Decision Tree System Redefines Call Center Agent Scripting with New App. New agent scripting tools aid in training and corporate compliance for call center applications.

Scripts 48

Scripts Call Center APIs Analytics 48

AWS Machine Learning

JANUARY 9, 2023

Amazon Kendra Intelligent Ranking application programming interface (API) – The functions from this API are used to perform tasks related to provisioning execution plans and semantic re-ranking of your search results. Create and start OpenSearch using the Quickstart script. Download the search_processing_kendra_quickstart.sh

Scripts 99

Scripts APIs Engineering Transportation 99

AWS Machine Learning

OCTOBER 24, 2024

The retrieve_and_generate API does both the retrieval and a call to an FM (Amazon Titan or Anthropic’s Claude family of models on Amazon Bedrock ), for a fully managed solution. It also integrates with other tools such as Ragas and DeepEval.

Chatbots 86

Chatbots Metrics Scripts APIs 86

AWS Machine Learning

JULY 24, 2023

In contrast, in a framework-specific serving tool, such as TensorFlow Serving, the model’s name and version are part of the endpoint name. If the model changes on the server side, the client has to know and change its API call to the new endpoint accordingly. install the CLI tools by following this guide.

Scripts 90

Scripts APIs Best practices Engineering 90

VirtualPBX

NOVEMBER 5, 2020

Let’s take a quick tour of how Webhooks can bring Business SMS into team tools you already use, like Trello and Airtable. You can link the hook with a server provided by your tool, such as through Zapier, or you can link it to a server your business controls. Using The VirtualPBX API to Assist. That’s completely allowed.

Marketing 98

Marketing APIs voip Scripts 98

AWS Machine Learning

JANUARY 5, 2024

Data science and DevOps teams may face challenges managing these isolated tool stacks and systems. Integrating multiple tool stacks to build a compact solution might involve building custom connectors or workflows. There are dependencies and complexities with integrating third-party tools into the MLOps pipeline.

Management 131

Management APIs Engineering Government 131

AWS Machine Learning

SEPTEMBER 11, 2023

SageMaker Studio is a fully integrated development environment (IDE) that provides a single web-based visual interface where you can access purpose-built tools to perform all ML development steps, from preparing data to building, training, and deploying your ML models, improving data science team productivity by up to 10x.

Scripts 118

Scripts APIs Management Best practices 118

AWS Machine Learning

FEBRUARY 29, 2024

With built-in security, cost-effectiveness, and a range of pre-built tools like Amazon SageMaker Autopilot , Amazon SageMaker JumpStart , and Amazon SageMaker Feature store , SageMaker Studio is a powerful platform for accelerating AI projects and empowering data scientists at every level of expertise.

APIs 123

APIs Transportation Construction Analytics 123

AWS Machine Learning

FEBRUARY 15, 2023

You can fine-tune and deploy JumpStart models using the UI in Amazon SageMaker Studio or using the SageMaker Python SDK extension for JumpStart APIs. This post focuses on how we can implement MLOps with JumpStart models using JumpStart APIs, Amazon SageMaker Pipelines , and Amazon SageMaker Projects. sm_client = boto3.client("sagemaker")

Scripts 108

Scripts APIs Engineering Enterprise 108

AWS Machine Learning

JUNE 19, 2024

The Slack application sends the event to Amazon API Gateway , which is used in the event subscription. API Gateway forwards the event to an AWS Lambda function. In the following sections, we guide you through the process of setting up a Slack integration for Amazon Bedrock. The following diagram illustrates the solution architecture.

APIs 100

APIs Engineering Accountability Big data 100

AWS Machine Learning

AUGUST 4, 2022

Adspert is a Berlin-based ISV that developed a bid management tool designed to automatically optimize performance marketing and advertising campaigns. The pricing tool reprices a seller-selected product on an ecommerce marketplace based on the visibility and profit margin to maximize profits on the product level. Overview of solution.

Scripts 114

Scripts Advertising Engineering Analytics 114

TechSee

APRIL 22, 2024

All of this improves the experience of the customer, and all these tools are launched by just a simple click. Furthermore, TechSee’s technology can be integrated anywhere through APIs or SDKs. Breaking Down Adoption Barriers for Agents The success of any new tool also depends on its adoption by your service agents.

APIs 109

APIs Scripts Best practices Technology 109

TechSee

APRIL 22, 2024

All of this improves the experience of the customer, and all these tools are launched by just a simple click. Furthermore, TechSee’s technology can be integrated anywhere through APIs or SDKs. Breaking Down Adoption Barriers for Agents The success of any new tool also depends on its adoption by your service agents.

APIs 109

APIs Scripts Best practices Technology 109

AWS Machine Learning

NOVEMBER 22, 2023

Amazon Bedrock is a fully managed service that offers an easy-to-use API for accessing foundation models for text, image, and embedding. Amazon Location offers an API for maps, places, and routing with data provided by trusted third parties such as Esri, HERE, Grab, and OpenStreetMap.

APIs 115

APIs Scripts Engineering Accountability 115

AWS Machine Learning

DECEMBER 22, 2023

Generative AI agents are capable of producing human-like responses and engaging in natural language conversations by orchestrating a chain of calls to foundation models (FMs) and other augmenting tools based on user input. The agent is equipped with tools that include an Anthropic Claude 2.1

Scripts 122

Scripts Chatbots Accountability Multi-channel support 122

AWS Machine Learning

DECEMBER 29, 2022

It makes it fast, simple, and cost-effective to analyze all your data using standard SQL and your existing business intelligence (BI) tools. Users can also interact with data with ODBC, JDBC, or the Amazon Redshift Data API. AWS offers tools such as RStudio on SageMaker and Amazon Redshift to help tackle these challenges.

APIs 127

APIs Engineering Analytics Scripts 127

AWS Machine Learning

APRIL 5, 2024

By providing authorities with the tools and insights they need to make informed decisions about environmental and social impact, Gramener is playing a vital role in building a more sustainable future. With the SearchRasterDataCollection API, SageMaker provides a purpose-built functionality to facilitate the retrieval of satellite imagery.

APIs 128

APIs Engineering Analytics Healthcare 128

AWS Machine Learning

OCTOBER 25, 2022

Model weights are available via scripts in the GitHub repository , and the MSAs are hosted by the Registry of Open Data on AWS (RODA). We use aws-do-eks , an open-source project that provides a large collection of easy-to-use and configurable scripts and tools to enable you to provision EKS clusters and run your inference.

APIs 93

APIs Scripts Banking Engineering 93

AWS Machine Learning

APRIL 29, 2024

This often means the method of using a third-party LLM API won’t do for security, control, and scale reasons. It provides an approachable, robust Python API for the full infrastructure stack of ML/AI, from data and compute to workflows and observability. The following figure illustrates this workflow.

APIs 121

APIs Engineering Scripts Management 121

AWS Machine Learning

SEPTEMBER 14, 2023

Amazon API Gateway hosts a REST API with various endpoints to handle user requests that are authenticated using Amazon Cognito. Finally, the response is sent back to the user via a HTTPs request through the Amazon API Gateway REST API integration response. The web application front-end is hosted on AWS Amplify.

APIs 118

APIs Healthcare Scripts Engineering 118

AWS Machine Learning

APRIL 17, 2024

Metrics are exposed to Amazon Managed Service for Prometheus by the neuron-monitor DaemonSet, which deploys a minimal container, with the Neuron tools installed. Specifically, the neuron-monitor DaemonSet runs the neuron-monitor command piped into the neuron-monitor-prometheus.py or later NPM version 10.0.0

APIs 120

APIs Metrics Accountability Management 120

AWS Machine Learning

JUNE 23, 2023

It can be cumbersome to manage the process, but with the right tool, you can significantly reduce the required effort. FastAPI is a modern, high-performance web framework for building APIs with Python. We also show you how to automate the deployment using the AWS Cloud Development Kit (AWS CDK). We discuss how to create the.tar.gz

APIs 100

APIs Scripts Engineering Accountability 100